Jessica Smith
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Jessica Smith Email & Phone Number

Operations & Project Manager with expertise in process improvement and change management at Zipcar
Location: Norristown, Pennsylvania, United States 9 work roles 3 schools
1 work email found @zipcar.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email j****@zipcar.com
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Current company
Zipcar
Role
Operations & Project Manager with expertise in process improvement and change management
Location
Norristown, Pennsylvania, United States
Company size
501 employees

Who is Jessica Smith? Overview

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Quick answer

Jessica Smith is listed as Operations & Project Manager with expertise in process improvement and change management at Zipcar, a company with 501 employees, based in Norristown, Pennsylvania, United States. AeroLeads shows a work email signal at zipcar.com and a matched LinkedIn profile for Jessica Smith.

Jessica Smith previously worked as Fleet Manager at Zipcar and Project Manager at Self-Employed. Jessica Smith holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from Western Governors University.

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Email format at Zipcar

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{first_initial}{last}@zipcar.com
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Profile bio

About Jessica Smith

I'm not just your average project manager; I'm an "optimist optimizer" on a mission to turn challenges into victories. I find joy in crafting solutions and tackling problems head-on, with positivity and persistence as my superpowers, making me your go-to person when the going gets tough.Whether leading the charge in migrating operations to a new enterprise platform or orchestrating the expansion of contracted rail fleets, I'm all about improving operations and steering teams toward success. As an optimist, I see every hurdle as a chance for improvement and thrive on leveraging innovative solutions that fuel efficiency and excellence.Some of my career accomplishments:• Led the seamless operational rollout and market migration to a cutting-edge, in-development operating platform • Established and executed a comprehensive ops training, migration, and launch programs, facilitating the global market ops transition to new enterprise systems.•Developed supply chain and logistics networks spanning the US, Canada, and Mexico for a mining company operating across 7 production sites, supplying frac sand to the oil and gas industry.• Spearheaded a 300% expansion of the contracted rail fleet within a span of 2 years, optimizing average rail car capacity for enhanced efficiency and cost-effective transportation• Improved the condition and quality of a vehicle car-sharing fleet, responding to increased member demand and achieving fleet growth of 25% in 12 months and an impressive 46% in 18 months• Executed a strategic overhaul of spend and vendor management, surpassing cost reduction targets with a 15% under-budget achievement in 6 months and a 20+% reduction in 1 year• Implemented a vehicle maintenance program, resulting in a 1.3% year-over-year reduction in offline vehicles, improving operational efficiency• Provided support to over 60 remote field team members, seamlessly balancing day-to-day execution with forward-looking strategic planningI thrive on identifying opportunities to enhance performance and deliver exceptional results. Settling for 'good enough' is not in my vocabulary; I am always seeking the next challenge to conquer.Let's connect and explore how we can turn challenges into triumphs together!Curious about that little guy in the kayak with me? That’s Ollie, one of my two adventure buddies! Ollie and Bean, not shown, are always up for a hike in the woods, helping me out in the garden, or cuddling up on the couch with a good book.

Listed skills include Logistics, Management, Supply Chain, Process Improvement, and 41 others.

Current workplace

Jessica Smith's current company

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Zipcar
Zipcar
Operations & Project Manager with expertise in process improvement and change management
Boston, Massachusetts
Website
zipcar.com
Employees
501
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Company profile
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9 roles

Jessica Smith work experience

A career timeline built from the work history available for this profile.

Fleet Manager

Current
Zipcar

Boston, Massachusetts, US

Returned to the Zipcar Philadelphia market at their request to manage the underperforming Philadelphia market, resolving performance challenges and implementing strategic improvements

Apr 2024 - Present

Project Manager

Self-Employed

As a self-employed Project Manager, I have spearheaded a diverse range of short and long-term projects, leveraging my expertise in project management, consulting, and process optimization while concurrently pursuing my Bachelor of Science in Business Administration, Management.

Jul 2019 - Apr 2024

Operations Program Manager

Zipcar

Boston, Massachusetts, US

As Program Manager for our Operations team, I am leading the transition of our operations from our legacy system to a new and in-development, company-wide enterprise platform. Operations for Zipcar is a complex business comprised of numerous teams working to meet our member needs.In this role I work closely with Product Managers to ensure business needs.

Oct 2017 - Apr 2020

General Manager Zipcar - Philadelphia

Zipcar

Boston, Massachusetts, US

Zipcar is the world's largest car sharing company and provides an alternative to traditional vehicle ownership and the car rental experience.As General Manager for the Philadelphia Zipcar market my team and I have the opportunity to improve the lives of Philly residents and the urban landscape everyday! I am responsible for ensuring member satisfaction.

Feb 2017 - Apr 2020

Fleet And Supply Chain Manager - East

Zipcar

Boston, Massachusetts, US

With over 7500 Zipcars across 9 markets and dozens of university campuses in the eastern region, as Fleet and Supply Chain Manager - East, I was responsible for ensuring my field team had the tools, resources, training and support they needed to tackle our short and long term goals.In this role I was a builder of relationships, a slayer of roadblocks (pun.

Sep 2015 - Apr 2020

Fleet Operations Manager

Zipcar

Boston, Massachusetts, US

Responsible for all aspects of the Philadelphia region Zipcar fleet including fleet vehicles, parking locations, and daily operations including nearly 500 vehicles in 400 parking locations through Philadelphia and surrounding areas including Atlantic City, South Jersey, Wilmington, and Philadelphia area university locations.A few highlights:- Created a.

Jul 2014 - Apr 2020

Fleet & Supply Chain Manager

Preferred Sands

Wayne, PA, US

Responsible for a fleet of over 2,500 railcars including maintaining a balanced pipeline for seven plants located both domestically and internationally while ensuring minimal demurrage costs, maximum utilization and optimal performance through pro-active monitoring, action planning and flawless execution.Managed and oversaw multiple rail storage locations.

Dec 2009 - Jul 2014

Individual Investor Speicalist

Principal Financial Group

Des Moines, Iowa, US

Worked directly with clients to create solutions for their individual financial needs in a fast paced, highly regulated atmosphere. Provided assistance on various topics pertaining to employer sponsored retirement plans and resolutions to complaints while maintaining world class customer service. Ensured clients remained in compliance with various state.

Oct 2005 - Nov 2009

Guest Service Representative

Holiday Inn Express

Global, US

Assisted guests with reservations, check-in and check-out.Provided world class customer service and guest problem resolution. Supported hotel event planning and blackout dates due to local events.Performed light auditing and bookkeeping.

Sep 2004 - Oct 2005
Team & coworkers

Colleagues at Zipcar

Other employees you can reach at zipcar.com. View company contacts for 501 employees →

NG Nick Gianetti Nick Gianetti Colleague at Zipcar Greater Boston, United States View → TD Thomas Deckenbach Thomas Deckenbach Colleague at Zipcar New York City Metropolitan Area, United States View → GC Gerardo Chacon Gerardo Chacon Colleague at Zipcar Boston, Massachusetts, United States, United States View → DW Danielle Williams Danielle Williams Colleague at Zipcar Dallas, Texas, United States, United States View → BH Brian Herrick Brian Herrick Colleague at Zipcar Sacramento, California, United States, United States View → JR Jean Rony Lambert Jean Rony Lambert Colleague at Zipcar Shrewsbury, Massachusetts, United States, United States View → GB Gon Bad Gon Bad Colleague at Zipcar Township Of Mahwah, New Jersey, United States, United States View → JT Jon Tyburski Jon Tyburski Colleague at Zipcar San Francisco Bay Area, United States, United States View → ZS Zafar Shaikh Zafar Shaikh Colleague at Zipcar Mumbai Metropolitan Region, India View → MO Matthew O'Connor Matthew O'Connor Colleague at Zipcar New York, New York, United States, United States View →
3 education records

Jessica Smith education

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Western Governors University

Education record

Central Community College

Continuing Ed - Apics Cscp

Villanova University
FAQ

Frequently asked questions about Jessica Smith

Quick answers generated from the profile data available on this page.

What company does Jessica Smith work for?

Jessica Smith works for Zipcar.

What is Jessica Smith's role at Zipcar?

Jessica Smith is listed as Operations & Project Manager with expertise in process improvement and change management at Zipcar.

What is Jessica Smith's email address?

AeroLeads has found 1 work email signal at @zipcar.com for Jessica Smith at Zipcar.

Where is Jessica Smith based?

Jessica Smith is based in Norristown, Pennsylvania, United States while working with Zipcar.

What companies has Jessica Smith worked for?

Jessica Smith has worked for Zipcar, Self-Employed, Preferred Sands, Principal Financial Group, and Holiday Inn Express.

Who are Jessica Smith's colleagues at Zipcar?

Jessica Smith's colleagues at Zipcar include Nick Gianetti, Thomas Deckenbach, Gerardo Chacon, Danielle Williams, and Brian Herrick.

How can I contact Jessica Smith?

You can use AeroLeads to view verified contact signals for Jessica Smith at Zipcar, including work email, phone, and LinkedIn data when available.

What schools did Jessica Smith attend?

Jessica Smith holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from Western Governors University.

What skills is Jessica Smith known for?

Jessica Smith is listed with skills including Logistics, Management, Supply Chain, Process Improvement, Supply Chain Management, Customer Service, Transportation, and Strategic Planning.

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