Marc Smith

Marc Smith Email and Phone Number

Hiring Manager @ HiQ Solutions, LLC
Marc Smith's Location
Miami, Florida, United States, United States
About Marc Smith

I am a results-driven Principal Machine Learning/Data Engineer with over 15 years of experience in developing and deploying advanced machine learning solutions. I specialize in NLP, Generative AI, and data governance, utilizing frameworks like TensorFlow, PyTorch, and Scikit-learn. I have successfully led cross-functional teams to deliver 16 complex projects, achieving a 25% increase in viewer engagement and a 40% enhancement in operational efficiency.I excel in designing scalable cloud architectures on AWS, including Lambda, SageMaker, and S3, which ensures efficient data processing and model deployment while reducing costs by 20%. My expertise extends to building recommendation systems and survey analysis tools, and I have conducted A/B testing that improved model accuracy by 15%.I am passionate about leveraging technology to drive innovation and enhance user satisfaction.For inquiries, please contact me at smithmarcsoft@gmail.com.

Marc Smith's Current Company Details
HiQ Solutions, LLC

Hiq Solutions, Llc

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Hiring Manager
Marc Smith Work Experience Details
  • Hiq Solutions, Llc
    Hiring Manager
    Hiq Solutions, Llc Sep 2024 - Present
  • Paramount
    Senior/Staff Machine Learning Engineer
    Paramount Oct 2019 - Jul 2024
    Baltimore, Maryland, United States
    - Developed and implemented a recommendation system for Paramount Network and other cable channels to enhance content suggestions based on user preferences, viewing history, and trending shows, resulting in a 25% increase in viewer engagement. Used GPT-4 and SVD with k-fold cross-validation to ensure coverage, diversity and novelty of the recommendation system.- Designed and deployed a ranking system utilizing a BERT-based NLP model and TF-IDF with PyTorch to arrange content by analyzing and summarizing user comments, which improved content discoverability and user satisfaction by 30%.- Led the development of a survey analysis system using NLP technologies including AWS Bedrock, Lex and Copilot, along with clustering algorithms like K-means and DBSCAN, resulting in data-driven planning for films and television shows and improving project success rates by 20%.- Conducted A/B testing on content recommendation algorithms to ensure the balance of responsiveness and simplicity by analyzing user interaction data to refine model accuracy. Resulted 15% enhancement in viewer satisfaction metrics.- Implemented a real-time monitoring system for the recommendation engine using AWS CloudWatch and Apache Kafka, enhancing operational efficiency by 40% through analytics that track model performance and user engagement metrics.- Engineered a scalable cloud architecture on AWS - Lambda, EC2, SageMaker, S3, ensuring efficient data processing and model deployment, reducing costs by 20%.
  • Panda Clouds
    Chief Technology Officer
    Panda Clouds Oct 2016 - Sep 2021
    Forney, Texas, United States
    - Led a cross-functional team of 30+ engineers and developers, fostering a culture of innovation and collaboration, resulting in the successful execution of AI/ML/Data projects for 16 clients.- Managed the development and launch of cloud-based platforms that streamlined data processing for over 10,000 users, utilizing Apache Spark and AWS Redshift, increasing operational efficiency by 35%.- Managed a technology budget exceeding $10 million, optimizing resource allocation and reducing costs by 20% through strategic vendor negotiations and process improvements.- Delivered strategic consulting for diverse clients, focusing on technology integration and process optimization, which increased client satisfaction ratings by 50%.- Integrated a feedback analysis and pain point prediction ML engine based on user footprints using scikit-learn and RAG, increasing customer engagement by 40%.- Created a scalable ML engine for the data pipeline using Apache Airflow, ensuring robust data governance practices to maintain data integrity and compliance, reducing data errors by 15%.
  • Phoenix House
    Machine Learning Engineer
    Phoenix House Dec 2010 - Sep 2016
    Dallas, Texas, United States
    - Developed an NLP-based survey analysis tool to assess patient feedback and identify key areas for improvement, leading to a 30% enhancement in service delivery and overall patient satisfaction.- Created a monitoring system for patient progress using Python, Matpilotlib, NLTK, and LSTM, enhancing care management by 35%.- Built a rule-based chatbot using Rasa and Dialogflow to assist users in navigating services, increasing user satisfaction by 25%.- Executed testing for machine learning models using PyTest, establishing automated test cases that improved deployment reliability by 40%.- Established data quality assurance protocols, including automated validation checks with Great Expectations, resulting in a 20% reduction in data discrepancies.- Collaborated with cross-functional teams to define and implement data visualization strategies using Tableau and Power BI, enhancing reporting capabilities across departments and improving decision-making speed by 30%.

Marc Smith Education Details

Frequently Asked Questions about Marc Smith

What company does Marc Smith work for?

Marc Smith works for Hiq Solutions, Llc

What is Marc Smith's role at the current company?

Marc Smith's current role is Hiring Manager.

What schools did Marc Smith attend?

Marc Smith attended Indiana University Kokomo, University Of Louisville.

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