Smith Perez Email & Phone Number

Innovation, Digital and OperationsTransformation teamTechnical Project Manager/ Data & Automation Engineer1. Led automation and data engineering initiatives for BAU activities using tools such as Excel Macros, Python, R, and Alteryx.2. Analyzed large datasets to identify process improvements and collaborated with cross-functional teams to automate and reengineer workflows.3. Integrated data analysis techniques to drive data-driven decision-making across the bank.4… Show more Innovation, Digital and OperationsTransformation teamTechnical Project Manager/ Data & Automation Engineer1. Led automation and data engineering initiatives for BAU activities using tools such as Excel Macros, Python, R, and Alteryx.2. Analyzed large datasets to identify process improvements and collaborated with cross-functional teams to automate and reengineer workflows.3. Integrated data analysis techniques to drive data-driven decision-making across the bank.4. Managed end-to-end project lifecycles, from conception to deployment, ensuring clear communication and alignment with stakeholders.5. Developed project plans, roadmaps, and success metrics, ensuring the successful delivery of technical and data-driven solutions.Achievements:i. Developed Auto Narrative & Red Flag Indicator system for the AML Dept, enhancing BAU review process efficiency by over 3 times.ii. Created a new alert model for CIMB PH's lending space and revamping existing models for improved performance.iii. Built a forecasting and allocation model to support the AML Operations team’s workflow.iv. Introduced pattern analysis in AML to identify trends and fraud patterns based on customer profiles and transactions.v. Led the creation of a more data-driven Customer Risk Scoring System for individuals and SMEsvi. Project Manager for the reengineering of Business Operations' SOPs and Processes.vii. Creating a Python app to automate settlement and general ledger reconciliations in Business Operations.viii. Automated the creation of various reports (First Level Response Time, Service Level Time, QA Reports) for the Customer Experience team. Show less

Freelancer1. Handled technology, legal, and finance concerns, including escalations.2. Developed internal SOPs and enhanced processes across the department.3. Utilized HubSpot and Asana for lead/customer interactions and issue resolution4. Utilized Stripe and Quickbooks for finance-related matters.Achievements:i. Created over 15 Standard Operating Procedures (SOPs), served as the SME, and led training for the respective processes.ii. Led multiple projects… Show more Freelancer1. Handled technology, legal, and finance concerns, including escalations.2. Developed internal SOPs and enhanced processes across the department.3. Utilized HubSpot and Asana for lead/customer interactions and issue resolution4. Utilized Stripe and Quickbooks for finance-related matters.Achievements:i. Created over 15 Standard Operating Procedures (SOPs), served as the SME, and led training for the respective processes.ii. Led multiple projects, achieving around $700,000 in combined revenue gains and cost savings.iii. Consistent top performer of the team Show less

Makati, National Capital Region, Philippines

Financial Crime Threat ManagementAnti-Money Laundering Analyst - Senior Officer1. Delivery Lead for Workstream WLM NZ.2. Investigated and escalated AML/CTF cases in compliance with regulations and Group policy.3. Delivered timely, high-quality investigations of alerts and escalations within SLA standards.4. Provided detailed justifications for investigation outcomes and kept senior management updated on workflow progress and adherence to local… Show more Financial Crime Threat ManagementAnti-Money Laundering Analyst - Senior Officer1. Delivery Lead for Workstream WLM NZ.2. Investigated and escalated AML/CTF cases in compliance with regulations and Group policy.3. Delivered timely, high-quality investigations of alerts and escalations within SLA standards.4. Provided detailed justifications for investigation outcomes and kept senior management updated on workflow progress and adherence to local requirements.ACHIEVEMENTSi. Trained in WLM, CDD, ECDD & Transaction and Media Monitoring Show less

Philippines

Regional Operations Headquarters- Asia Pacific Compliance AML KYC Analyst - Case Manager1. Collaborate with Relationship Management and Compliance teams on the creation, development, due diligence, and approval of Know Your Client (KYC) records and supporting appendices and update senior management on workflow progress.2. Create and maintain KYC records by obtaining information from internal and external sources (firm websites, regulatory websites, etc.).3. Validate the… Show more Regional Operations Headquarters- Asia Pacific Compliance AML KYC Analyst - Case Manager1. Collaborate with Relationship Management and Compliance teams on the creation, development, due diligence, and approval of Know Your Client (KYC) records and supporting appendices and update senior management on workflow progress.2. Create and maintain KYC records by obtaining information from internal and external sources (firm websites, regulatory websites, etc.).3. Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy.4. Ensure KYC records incorporate local regulatory requirements or Global Business Support Unit (BSU) standards.5. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations, adhering to Policy, and applying sound ethical judgment.ACHIEVEMENTSi. Consistent Top performing case manager in PH Hub.ii. Listed multiple times as one of the Top Ten performing case managers in Global HubCompleted multiple remediation projects while working with various supporting groups and senior management. Show less

Philippines

Regional Operations Headquarters- Asia Pacific Data Quality and Operations Analyst (Officer)1. Day-to-day oversight, review, and contribution to the creation and maintenance of customer accounts, security, and pricing data within multiple systems across multiple teams.2. Ensuring that product and pricing data for global financial markets is available and kept up to date, accurate, and complete.3. Support Pre-market events and Post Market Close events, regulatory reporting… Show more Regional Operations Headquarters- Asia Pacific Data Quality and Operations Analyst (Officer)1. Day-to-day oversight, review, and contribution to the creation and maintenance of customer accounts, security, and pricing data within multiple systems across multiple teams.2. Ensuring that product and pricing data for global financial markets is available and kept up to date, accurate, and complete.3. Support Pre-market events and Post Market Close events, regulatory reporting, and other events pertaining to Asia Pacific markets.4. Work closely with coders, internal clients, various system support groups, and global Security Coding teams to ensure that a consistent model is followed with respect to this critical reference data.ACHIEVEMENTSi. Worked with supporting hubs for automation of multiple manual processes.ii. Worked on the process efficiency of multiple BAU projects. Show less

Markprof Graduate of Batch 14, SY 2017-2018i. Marketing Management Traineeii. Bested 1000 students nationwide for one of the Top 25 Marketing Management Trainee positions under the MarkProf Foundation Inc.iii. Solved and presented several real-life business cases while training under the best multinational companies in the Philippines such as Google, Globe, Unilever, Nestlé, McDonald’s, Loreál, and Mynt

Region Xi - Davao, Philippines

Industrial Engineering Intern1. Handled Replenishment and Supply of the inventory of some HB1 stores and pharmacies under NCCC 2. Presented a Time-Motion Study of assigned product processes (salt, sugar and flour) of NCCC plants3. Co-handled HR Audit for improvement of processes and practices

Bachelor Of Science - Bs, Industrial Engineering

• Won and participated a National Competition: Markprof Batch 14 Top 25 Marketing Management Boot-camp and graduated the said program. •.

Master Of Information Technology With Specialization In Systems Development, Information Technology