Sean Smith Email & Phone Number

Kirkland, Wa, Us

Austin, Texas, Us

Develop and implement network strategies for Oracle Cloud Infrastructure's global datacenters. Optimize DevOps practices and create cutting-edge access layer designs. Ensure network engineering meets industry standards while balancing compliance requirements and risk management considerations.- Instituted network engineering organization’s program report framework and redefined leadership roles for all network growth projects and compliance activities.- Successfully challenged established roles and responsibilities of network engineering managers, resulting in increased engineering project completion by 25% and enhancing product release efficiencies.- Led the implementation of the first-ever design change in the access layer, reducing hardware requirements in new datacenters by 20% and saving approximately $6M in costs.- Executed 3 major expansion projects, managing design essentials with a team facing 900% overload demands.

Austin, Texas, Us

Pioneered the establishment of a Technical Program Management as a Service team by developing a core set of functions and products, aligning with strategic program management guidelines for universal applicability across diverse product types and project portfolios.- Engineered and implemented organization-wide processes structured into scalable repeatable programs that resulted in a substantial enhancement of project delivery timeliness across the entire organizational spectrum.- Innovated and launched a program management structure by developing multiple prototypes for reporting that empowered frontline project teams to uphold consistent status updates while preserving operational velocity and ensuring project momentum.- Spearheaded the development and execution of a trailblazing program to enhance network change consistency and safety, for a 53% reduction in overall timeline of low blast radius changes.

Austin, Texas, Us

Leads the Global Network Operations Center (GNOC), which is the primary operational response mechanism for all Oracle production cloud networks. Provide mission critical operations support service for customers using the Oracle Cloud Infrastructure environment representing 95% of the network operations active workload. - Instantiated Oracle’s first Network Operations Center supporting all Oracle production cloud networks- Established the culture, structure, charter, processes, roadmap and entire groundwork for organization- Expanded the team from 0 to 70 personnel in 8 teams spanning 5 global regions- Reduced executive leadership service team escalations by 70%- Created data center operations work sharing program reducing incident time to respond by 15%- Improved cross-organizational service team engagement reducing customer event outage response time by 6 minutes per event- Developed the first Networking team that spanned all Oracle customer production networks.

Austin, Texas, Us

Supported Oracle’s production networks by leading the second level technical operations and new region build teams.- Reduced new region addition workload by 90% through automation and new process workflow- Improved Tier 2 operations project burndown rate by 30%- Condensed new region build timeline by 50% and met all new region launch dates

Seattle, Wa, Us

Oversee global delivery of network scaling and growth programs. Manage Infrastructure Scaling Team (“IST”) of senior technical program leaders that plan and execute mechanisms for AWS Networking. - Project deliveries by the IST team increased 100% with a 20% increased efficiency over previous year - The IST team’s on-time delivery rate YTD increased 21% to reach 90% – its highest rate since inception - Drove SLA adoption into the build process thereby reducing task misses by 35% - The IST team has the lowest exception reporting across all regions globally

Seattle, Wa, Us

Managed engineering technology programs from concept to production. Partnered with leaders and engineers to deliver complex and cross-functional designs. - Designed new, more structured process for Design Engineering Division – accelerating deployment by 25% - Saved over $500k by combining rack placement locations in data center - Led first successful Edge replacement solution in Amazon’s largest commercial market - Streamlined implementation process, reducing hardware land-to-initial-configuration timeline by 15% - Transitioned global infrastructure networking program in two months, during which the team’s output increased 100% over previous year- Selected to build two consecutive, large-scale programs for Amazon’s highest profile customer - Served as interim manager for core deployment engineering in 2015

Mumbai, Maharashtra, In

Manage the deployment of new network equipment or network changes to customer properties as part of Microsoft's Global Network Services Project Management Team. Primary technical and project interface between engineering and Microsoft’s client properties. - Maintained a 95% on-time project delivery rate for the past 6 months- The #1 client requested project manager for the past 3 months- First TCS project manager designated to support multiple Microsoft divisions

Kista, Stockholm, Se

Directed daily operations for all user access and maintenance projects within Clearwire's production environment. -Awarded Ericsson Center Operations Leader of the Month for June 2011.-Drove the integration of field services workforce management tool into the national operationsticketing and project management system.-Designed and implemented the Clearwire change management and security training transition program.-Created security user access management training program.

Bellevue, Wa, Us

Supervised daily operations for all maintenance projects within the wireless customer network. Compiled relevant project trending data for senior management. Initiated national process change which improved the overall quality of the production network. -Managed back haul upgrade project that saved over $100,000 per month.-Ensured the successful completion of 95% of all maintenance projects.-Reduced the new site integration process from 4 hours to 30 minutes by refining device activation process.-Delivered first 41 new markets meeting 90% of stated time line objectives.-Coordinated turn-up of two national ticketing and project tracking systems thereby enhancing operational productivity.-Created and directed three separate teams, including first ever VoIP network operations center, national network commissioning and maintenance project program teams.

Berwyn, Pa, Us

Orchestrated all Pacific Northwest field engineers during installation and testing on all True Position Wireless Location System (WLS) E911 equipment. -Implemented first successful E911 calls for Cingular-Verified proper functionality of entire WLS system to meet the FCC’s E911 regulations-Educated customers on True Position equipment and E911 functionality-Ensured UNIX servers located in carrier's mobile switching office successfully integrated with local emergency services departments

-Coordinated installation of in-building RF micro-cell sites. Determined project priority and organized time lines with customer representatives.-Modified several RF system design based upon unexpected building configurations-Completed 4 system installations, testing and RF audits in a one month period-Acted as on-site technical team supervisor for proper equipment ins and prime antenna location based upon blueprints and RF design guidelines

Us

-Organized installation, maintenance and repair of all commercial and customer optical/RF network equipment. --Devised project schedule and generated relevant project progress reports. -Acted as local laser safety engineer to ensure that all equipment meets CDRH and ANSI standards-Established original laser based metro-area customer network-Organized the launch of company’s first remote city-Obtained only corporate board approved pay increase

-Coordinated all maintenance activities related to cell site and switch equipment. -Created, designed and implemented product return procedure for entire GTE Wireless Northwest region, which became company wide policy-Facilitated design/creation of product ordering and returns database program (ACCESS) for northwest region.

Bachelor Of Science (B.S.), Information Technology

Associate Of Arts (Aa), Computer Engineering