Program Manager
Current• Managing the automation of the on/off-boarding process for HR for all non/fulltime employees for Cook County Health (CCHS) by working with vendors in designing and supervising multiple systems streamlining into one platform and ensuring all employee types are on/off-boarded fully while enforcing RBACs for security measures. • Managed CCDPH with installation of IT equipment and Networking for Dept. of Health’s new office space. Managing and assisting in the production and development with the construction company during the build out phases supporting technology efforts for CCDPH. • Managed and conducted this years CHIME survey for CCH. Managed data discovery, hosting work/research sessions to complete survey. Developed a Knowledge base document to support future efforts with annual DHA CHIME surveys for users. • Identify major pain points in business units by assigning specific data points to each pain point, that results in a data-driven process improvement strategy that increases the efficiency of business operations.• Assists business line and project team in developing business readiness plans that include communication plans, training plans and implementation plans that increases the chance of the business unit sustaining the change.• Assist with facilitating communications, scheduling, business requirements/gap analysis, and testing. As well as acting as a single point of contact for project communications.• Schedule and facilitate project Team Meetings along with Weekly status report/Status meeting asneeded. This includes meeting with project team members to identify and resolve issues.• Manage UAT testers, budgets and plans to execute and coordinate user acceptance tests. Coordinate teams to test and meet all requirements, resources, and timeframe. • Coordinate with cross discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
