• Managing the automation of the on/off-boarding process for HR for all non/fulltime employees for Cook County Health (CCHS) by working with vendors in designing and supervising multiple systems streamlining into one platform and ensuring all employee types are on/off-boarded fully while enforcing RBACs for security measures. • Managed CCDPH with installation of IT equipment and Networking for Dept. of Health’s new office space. Managing and assisting in the production and development with the construction company during the build out phases supporting technology efforts for CCDPH. • Managed and conducted this years CHIME survey for CCH. Managed data discovery, hosting work/research sessions to complete survey. Developed a Knowledge base document to support future efforts with annual DHA CHIME surveys for users. • Identify major pain points in business units by assigning specific data points to each pain point, that results in a data-driven process improvement strategy that increases the efficiency of business operations.• Assists business line and project team in developing business readiness plans that include communication plans, training plans and implementation plans that increases the chance of the business unit sustaining the change.• Assist with facilitating communications, scheduling, business requirements/gap analysis, and testing. As well as acting as a single point of contact for project communications.• Schedule and facilitate project Team Meetings along with Weekly status report/Status meeting asneeded. This includes meeting with project team members to identify and resolve issues.• Manage UAT testers, budgets and plans to execute and coordinate user acceptance tests. Coordinate teams to test and meet all requirements, resources, and timeframe. • Coordinate with cross discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.

Manage and coordinate multiple enterprise-wide projects that align business needs with technology solutions. This requires hosting daily SCRUM stand-ups to ensure project plan progress as well as team collaboration to troubleshoot or solve unplanned tasks or issues.Manage all computer hardware/software installations using SCCM. Oversee End-User support and training for HIMSS standard applications.Manage external vendors to handle service issues that involve out-of-house repair or a known product flaw i.e. Lenovo, Dell.

Developed and wrote first official technical publication style guide to maintain a consistent and reliable document lifecycle.Developed end-user product documentation in an agile environment while meeting 100% of other team deadlines.Designed and built an extensive knowledge base library to include over 170 How To articles for end-users and internal documentation for the Service desk. Received C-suite recognition of initiative as it has become widely used throughout the company.Worked with SMEs to develop 100+ standard operating procedures (SOPs) for IT and network operations team.

Developed a project strategy that decreased delays in execution, resulting in low friction that helps install Bitlocker in over 2,000 devices.

Manage the CDW penetration test results with Security, Engineering, System Engineers, AppDev. and Service desk to address gaps in our PROD environment resulting in a resolve with the highest risks and remediation.

Manage registration systems and processes for all HIMSS domestic and global events.

Project managed US and Global projects including review of Creative Briefs, schedule and facilitate creative kick-offs and preparation of executive summaries for domestic and international project teams with a host of moving assets across departments, time zones and leaders.Led all communications in a fast-pace, agile environment with studios (Warner Bros., EOne, etc.) team to procure trailers and box art for individual movie/gaming titles.

PROJECT MANAGER Developed and implemented a formalized communication and review system of internal/external comparative price data.SAP DATA & PRICING ANALYST Analyzed, reported, and approved pricing data in order to build and nurture new and existing business relationships.

Maintained databases for a 75+ district network to ensure accurate merchandising/inventory management at the district level.

Managed the daily deployment of the PR team across the U.S. This included organizing remote status meetings and presentations and collaborating with the Travel department to manage all aspects of travel assignments.