Tiffany Smith Email & Phone Number

AIT is a technology & management consulting firm designing right-size solutions through our deep expertise & extensive partner network for evolving small and mid-market businesses.At AIT we provide CTO/CIO level support and services, technology program/project management, vendor advisory and selection support, and business intelligence services to.

Greater San Diego Area

• Responsible for management of User Experience programs for all Hardware and Software teams while identifying and implementing new processes focused on finding cross-functional efficiencies and improved delivery.
• Managed teams in multiple locations, including project scheduling, resourcing and team forecasting
• Implemented new process leveraging Jira for cross-team collaboration and delivery
• Played pivotal role in cross-functional team improvement panel, working towards implementing new organizational processes

San Diego, CA

• Supports Vice President of Program Management with department management, producer role development, process definition, and overall production support while maintaining production oversight on high profile brand.
• Responsible for team of producers, providing support in overseeing all project work as well as career development and growth
• Responsible for production delivery and execution for high profile client programs
• Scope and budget definition and management support
• Support in internal and client escalation, including team conflict resolution
• Support in department efficiency, process and change discussions

San Diego, CA

• Led team of 4 producers, 30+ cross functional team members in $14M, 2-year engagement for new product launch for high profile brand. Resulted in successful delivery of user experience and feature design system, iOS /.
• In addition to responsibilities of Senior Producer role, supported all scoping and budgeting efforts including resource planning for 6 major tracks within program
• Developed complex integrated program plan outlining internal and external dependencies and roll-out schedule
• Led program level internal and client communications, milestone meetings and executive presentations
• Provided guidance and oversight to internal team, making quick decisions and providing solutions in an ever-changing environment
• Played pivotal role in all major client brainstorming sessions, providing point of view and expertise representing the agency

Greater San Diego Area

• Project lead for scopes ranging from $500K – $1M+ including website redesign and development (front and back end), CMS integrations, custom CRM portal, consumer goods integrated hardware /software marketing campaign
• In addition to responsibilities of Producer role, served as primary client contact and supported with clarifying strategic goals, understanding client requests and translating into functional / technical requirements.
• Responsible for ensuring all project deliverables met client strategic goals and objectives
• Contributed to Producer team processes, identifying opportunities for efficiencies and improvements

Greater San Diego Area

• Managed digital projects ranging from $100K – $300K+ including website redesign and development (front and back end), CMS integrations, live event streaming, interactive digital kiosk experience
• Managed all aspects of project from concept to delivery, creating and maintaining project tasks and timelines and working with cross-functional teams to execute
• Ensured all phases of project life cycle (for example: Discovery, Planning, Requirements Definition, User Experience Design, Visual Design, Front End / Back End Development, Integration, QA, Delivery) were carefully.
• Responsible for final delivery of product that met internal quality standards and client satisfaction goals
• Resource scheduling and management for cross-functional teams
• Internal and external communication lead responsible for day to day communication, status meetings and major milestone presentations

• Responsible for management and delivery of interactive projects including website design and development, email communication development and execution, flash banner development, landing pages and microsite builds.
• Responsible for executing against approved scope and delivering quality work on time and within budget
• Primary liaison between client and creative teams playing hybrid project management and account manager role
• Actively participated in resource scheduling and traffic management

Professional Certification, Meeting And Event Planning

Mba, Marketing

Bs, Integrated Marketing Communications