Technical Coordinator
CurrentTo coordinate all service-related jobs of vessels, receive and register enquiries/orders in the system and ensuring all the information is correct. Respond to customer Questions about Survitec products and services.Provide advanced product and service information, record and process orders and co-ordinating with the respective teams to complete the order.Regular Follow-up with allocated customers to develop and deepen existing relationship and capture opportunities. Follow up… Show more To coordinate all service-related jobs of vessels, receive and register enquiries/orders in the system and ensuring all the information is correct. Respond to customer Questions about Survitec products and services.Provide advanced product and service information, record and process orders and co-ordinating with the respective teams to complete the order.Regular Follow-up with allocated customers to develop and deepen existing relationship and capture opportunities. Follow up with customer on enquiries and RFQ and schedule follow up actions.Provide technical support and advice to customers to fulfil customer requirement in an effective way.Support and assist Sales in conceptualizing and pricing of fleet agreements. To report and take corrective action contribute to sales budgets are achieved and contractual obligations are fulfilled.To provide regular feedback on technical, service quality and commercial issues raised by customers to the Customer Services Manager, the respective Account Manager, and the Business Stream. Show less