Smiti Saxena Email & Phone Number

Delhi, India

Invest India is the National Promotion and Investment Facilitation Agency of Government of India. The area of works entails providing sector specific and state specific consulting and advisory, further assisting with land acquisition to highlighting infrastructure projects for investment, showcasing cutting-edge innovation and startups, and world-class research. Invest India offers each new investor the panoramic scope of the India opportunity and ways to navigate it.

• Devised strategies and plans for handling customer enquiries, issues and new clients, coordinated with internal team for regular service delivery during recent contingent situation and ensured continuity in regular work. Reviewed files, records and other documents to obtain business information and key data informing responses to development requests. • Used Microsoft Word and other MS Office tools to create documents and other communications.• Assisted finance consultants and other… Show more • Devised strategies and plans for handling customer enquiries, issues and new clients, coordinated with internal team for regular service delivery during recent contingent situation and ensured continuity in regular work. Reviewed files, records and other documents to obtain business information and key data informing responses to development requests. • Used Microsoft Word and other MS Office tools to create documents and other communications.• Assisted finance consultants and other staff to improve client satisfaction, organized surveys with clients to ascertain requirements and expectations of clients.• Stakeholder Management, Planned client relationship outreach meetings to promote growth, resulting in expansion of clientele base by 10%.• Monitored operational activities to ascertain effectiveness of results and which areas could use better oversight.• Handled communication, coordination in internal team and supervised in solution delivery Show less

India

• Identified and analyzed project risks and developed mitigation strategies. Implemented strict governance to avoid escalations by scheduling regular status call meetings, setting up of regular mail alerts and prioritizing risks for mitigation. Received client appreciation for effective implementation.• Eliminated discrepancies in progress by reviewing timelines, status and strategizing to resolve deadlocks.• Worked closely with Stakeholders- Clients and Internal Technical Team to… Show more • Identified and analyzed project risks and developed mitigation strategies. Implemented strict governance to avoid escalations by scheduling regular status call meetings, setting up of regular mail alerts and prioritizing risks for mitigation. Received client appreciation for effective implementation.• Eliminated discrepancies in progress by reviewing timelines, status and strategizing to resolve deadlocks.• Worked closely with Stakeholders- Clients and Internal Technical Team to maintain optimum levels of communication to effectively and efficiently handle project progress.• Acted as a liaison between project stakeholders, facilitated technical teams in planning deployment and migration activities, review progress• Assisted Project Manager by handling smaller project components. Created an outline of project plans, goals, objectives, and milestones for evaluating and measuring effectiveness of operations.• Responsible for Project tracking and Project Management using Project, Programme and Portfolio (P3M) Methodology• Scheduled and lead meetings with stakeholders to communicate on aspects of project- project plan, conflicts resolution, risk analysis, issues, scope, assumptions, gap analysis, gather business requirements and schedule deliverables along with Technical and Client side Project Managers. Show less

Hyderabad, Telangana, India

Business Analyst• Conducted interviews with key business users to collect information on business processes and user requirements, assisted Functional team in updating Functional specifications for enhancements.• Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements.• Used interpersonal and communication skills in interactions, enriching team collaboration, customer relationships on project by… Show more Business Analyst• Conducted interviews with key business users to collect information on business processes and user requirements, assisted Functional team in updating Functional specifications for enhancements.• Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements.• Used interpersonal and communication skills in interactions, enriching team collaboration, customer relationships on project by organizing regular team meetings, mini-workshops for knowledge sharing and lessons learned sessions.Enterprise Resource Planning- SAP Analyst• Analyzed requirements, implemented enhancements for future releases as per client requirements and updated specific project documents. • Contributed ideas and suggestions for process improvement.• Assisted Project Manager in handling dashboard, tasks and project trackers.Team Building Activities• Represented entire project as point-of-contact with designated Human Resource team, led my team in organization wide social campaigns, organized team activities for better communication and team bonding. Show less

Master Of Business Administration - Mba, Project Management

Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering