Tyler Smith Email & Phone Number

Phoenix, Arizona, United States

Goodyear, Az - Gyr1

Recently relocated to the Phoenix Area to contribute to Amazon's transportation operations in Goodyear.

Liberty, Mo - Mci9

I spearheaded the launch of a game-changing shoe sort center in Liberty, Missouri, setting a new benchmark for projected volume. Managing a large team of 20-25 associates in the sprawling yard, I navigated escalated situations, engaged in vital operations conversations, and ensured optimal staffing during high-impact periods.In the face of significant transportation understaffing, I orchestrated innovative collaborations with other buildings, tapping into their labor resources to manage the soaring volume. I took on the role of learning and development, crafting a unique strategy that allowed drivers to complete modules individually, boosting compliance and optimizing processes.A standout achievement was the creation of an engagement channel that fostered connections across the region, leading to boosted morale and decreased attrition. Notably, I led a team of drivers to a historic milestone—500 completed moves in the Midwest—earning recognition from Amazon's Director of Transportation.My journey has been defined by a commitment to innovation, adept leadership, and operational excellence, shaping not only the operations I led but also driving my personal growth.

Phoenix, Az - Phx7

In the Southwest region, I took on the role of transportation management at Amazon, joining a legacy building with intricate operational challenges. Collaborating with an experienced team, we focused on optimizing yard operations to combat congestion and high incident rates. By partnering with the yard layout management team, we identified gaps and implemented safety measures, including protective fences, resulting in a significant drop in incidents.During the pandemic, I navigated the challenge of social distancing policies by sourcing a cost-effective vendor, Mobile Mini, for temporary guard shacks. This move not only saved costs but also earned recognition from top executives. A major achievement was transforming yard capacity by freeing up space occupied by underutilized trailers. Strategic negotiations with third-party carriers and enhancing internal driving teams led to top-tier regional performance.My tenure also saw an expansion of Amazon's in-house driving team, significantly boosting the number of drivers while maintaining efficient operations. This success garnered us the top rank in the West region, translating into substantial cost savings. These achievements reflect my commitment to innovation, operational excellence, and leadership in transportation within Amazon's ecosystem.

Albany, Ny - Alb1

When I stepped into the position of Head Manager for Transportation at Amazon's New York State Capital location, I took charge of implementing a series of impactful changes. My first move involved handpicking and hiring four capable leaders, strategically positioned across different areas, to ensure smooth daily yard operations. This strategic decision not only ensured efficient operations but also facilitated seamless communication bridges across the facility. Another key shift was conducting collaborative meetings with high-entry managers overseeing the internal building, fostering alignment between transportation and operations to proactively address challenges before the busy peak season in December.By bringing on board these four skilled managers and maintaining open lines of communication with operations, we experienced an exceptional peak season that saw us break several records, some of which still stand to this day. A highlight of our achievements was successfully ensuring timely package deliveries before the holiday season, a true testament to our operational prowess. Additionally, my collaboration with the regional CDL instructor enabled our associates to obtain commercial driver licenses, which not only saved costs but also marked the beginning of Amazon's own drivers hitting the road.As part of my responsibilities, I assumed the role of overseeing compliance in the sub-region, meticulously ensuring accurate data for every yard. This data-driven approach played a pivotal role in tracking trailers, making certain that every building had the right freight inventory and eliminating the possibility of missing trailers. This strategic implementation not only led to considerable cost savings but also translated into enhanced customer satisfaction by eliminating any delays in package deliveries.

Albany, Ny - Alb1

I had the incredible opportunity to lead the launch of an Amazon facility in New York's Capital, diving headfirst into my role as a first-time manager. My focus was on nurturing a strong sense of camaraderie among my team, empowering each Associate to contribute to our collective success. This approach translated into achieving the highest manager engagement score, a true reflection of our cohesive teamwork. In a mere three months, I guided the growth of individual team members, honing their skills and enabling a smooth transition to overseeing projects at the sub-regional level.Notably, I took the initiative to enhance safety protocols, ensuring transparent communication throughout the region. Our concerted efforts over 47 weeks led to our region earning recognition as the safest within the network. In addition to safety, I streamlined learning processes by ensuring modules were completed on time. This dedication culminated in our building ranking first for module completion well before the deadline.During a period when our manager was absent, I stepped up as the main point of contact, effectively managing challenges and maintaining operational efficiency. This hands-on approach resulted in recognition and recommendations, contributing to a more efficient building and enhanced communication practices. My journey speaks volumes about my unwavering commitment to fostering team growth, safety, efficiency, and effective communication.

Raleigh, Nc - Rdu1

I was at the forefront of launching the first AR Sortable facility in Raleigh, NC—a pivotal undertaking for Amazon. In the face of challenges in staffing the Transportation team, I went the extra mile, clocking in up to 60 hours per week to provide unwavering support. With the management structure still finding its footing, I played a pivotal role in various aspects, ensuring a seamless transition in operations. My commitment extended to working six days a week, affording me the opportunity to observe a range of managerial approaches. Spotting an avenue for improved teamwork, I penned a comprehensive white paper, proposing strategies to bridge gaps and strengthen unity. The result? Better communication, streamlined data alignment, and heightened engagement across shifts. My impactful four-month tenure culminated in a well-deserved promotion, enabling me to focus on other pivotal areas.

Macon, Ga - Sav3

I played a key role in the successful launch of a new facility in Macon, Georgia, where we managed larger freight items. As part of Amazon's transportation division, I faced challenges that came with the facility being new and lacking certain tools. To address this, I developed an Excel solution to streamline tracking for incoming and outgoing shipments, leading to notable time savings and smarter decision-making. This tool gained popularity across different teams, improving communication. Moreover, I took the initiative to create comprehensive training resources that significantly sped up the onboarding of new Amazon transportation team members, boosting their confidence and skills.

Edgerton, Ks - Mkc4

Proficiently managed yard operations and maintained a consistent role as a yard driver, ensuring the smooth movement of vehicles within the facility. Leveraged both driving skills and computer proficiency to facilitate the timely departure and delivery of loads, ensuring seamless coordination with drivers. Possessed and maintained a valid commercial driving license, underscoring dedication to compliance and safety standards.

Edgerton, Ks - Mkc4

During my time as an Entry-Level Distribution Associate at our Edgerton, Kansas Amazon Distribution Building, I've proudly made meaningful contributions to our operations, leveraging my role to positively impact our team and customer satisfaction. Despite my position at entry level, I've been dedicated to driving progress:Speedy Order Fulfillment: Demonstrated efficiency in picking and packing orders, consistently meeting targets and aiding in quicker deliveries to customers.Quality Assurance Commitment: Exercised careful attention to detail in packaging and labeling, ensuring that products reached customers in excellent condition and maintaining a high level of customer satisfaction.Operational Support: Collaborated effectively with team members to address daily challenges, contributing to smoother operations and a more cohesive work environment.Safety Consciousness: Adhered closely to safety protocols, contributing to a secure and productive workspace for both myself and my colleagues.Adaptability and Learning: Eagerly embraced new processes and contributed to our collective learning, allowing me to contribute more effectively to various aspects of our operations.Customer-Centric Approach: Prioritized our customers' experience by fulfilling orders accurately and efficiently, ensuring they receive their products on time and in excellent condition.

Ottawa, Kansas, United States

During my high school years and continuing for a few months post-graduation, I held a significant role at a local restaurant. Over my four years there, I progressively assumed the position of manager, overseeing diverse responsibilities that included inventory management for food and beverages. I also managed financial transactions at the counter, adeptly handling monetary aspects of the business.In addition to my operational roles, I played a pivotal role in expanding the restaurant's reach through strategic social media marketing. My initiatives resulted in increased customer engagement and participation, boosting footfall with special deals and promotions. This was especially evident during weekends, where my efforts led to sold-out services and attracted customers from across the county.In a multifaceted capacity, I also took on the role of driver, ensuring that those unable to visit the restaurant could still enjoy our offerings at home. This provided me with invaluable experience in logistics and customer service.Through my engagement at this food chain restaurant, I honed various skills including driving proficiency, business acumen, marketing expertise, and interpersonal finesse. This experience was a rich platform for personal growth, allowing me to develop a diverse skill set that I continue to leverage in my professional journey.