Smitty Penman Email & Phone Number

Gainesville, Fl, Us

San Francisco, Ca, Us

Waltham, Ma, Us

SharpSpring was acquired in September 2021 by Constant Contact

Gainesville, Florida, Us

Implementing a marketing automation platform for your marketing agency – and all of your clients' businesses – is a complex task. Not only must you transfer your existing marketing process, migrate a CRM, and scan your sales funnel for improvements, you also need to figure out what new, shiny things your marketing automation platform can do for you.As a Partner Solutions Specialist, I consult with hundreds of marketing agency partners as they implement SharpSpring for their clients, helping them translate their client growth strategies into the SharpSpring platform to deliver value as quickly as possible. Through my tenure at SharpSpring, I've developed the insight to decipher client marketing funnel strategy and synthesize it into SharpSpring success, resulting in increased platform adoption and boosted revenues.

Gainesville, Florida, Us

In this role, I served our direct clients immediately after the sale and throughout their whole customer lifetime. This specific role served SharpSpring's direct clients who use the platform as a revenue growth tool without the assistance of a marketing agency.For each of the 80+ clients in my book of business, I provided onboarding strategy, a custom training agenda, and ongoing support as needed. I was promoted after 6 months due to my ability to synthesize client needs, translate them into actionable steps, and advise on future client optimization techniques.

Gainesville, Florida, Us

In the midst of COVID-19, I briefly served on the Product Marketing team to facilitate the launch of a new cross-departmental "In-App Guidance" tool. I contributed benefit pages and how-to content for dozens of these guidance modules. This role also had me collaborating with Marketing and Customer Success teams to develop marketing collateral and expertise content to support overall product categories.

Gainesville, Florida, Us

At the beginning, I was teaching daily webinars to dozens of partners about app functionality and strategy. However, it quickly became obvious that a more robust, more accessible, more accountable training system was necessary.I spearheaded the launch of an LMS to deliver on-demand training to our global clients. This began with the curriculum design of two learning paths. I also wrote scripts, recorded video content, and produced final versions of over 40 training videos. My training videos have been serving 1400+ monthly users and have over 170k+ total views.Below I've attached an example of a training video I designed, scripted, recorded and produced.

Gainesville, Florida, Us

Instruct and support new clients to ensure a smooth transition to our marketing automation platform.

Gainesville, Us

Taught multiple middle and high school math classes, including Algebra 1 and 2, Liberal Arts Math, Math for College Readiness, and 7th Grade math.

Orlando, Fl, Us

• Pioneering a new ministry to the Hispanic and Latino student community to meet unreached spiritual needs; developing a mission, vision, and execution plan for the student leaders.• Serving on a team of ten staff to lead 600+ students involved with Cru; planning and overseeing various weekly activities, including a meeting of 700+ students.• Made hundreds of phone calls to initiate financial partnerships and maintained a donor base of 120+ donors and an annual budget of $50,000.

Orlando, Fl, Us

• Developed relationships and provided spiritual guidance and direction in French to students at the University of Paris on multiple campuses.• Pioneered a new movement in a spiritually hostile climate and grew group size by 20%.• Researched French university culture to discover students’ personal and spiritual needs.• Sent monthly updates documenting ministry progress and results to team of 200+.

• Oversaw and taught curriculum for three to six year-olds and secondary students to prepare them cross-culturally for moving overseas long-term.• Trained and engaged ten secondary students who initially wanted to be spending their summer somewhere else.

Houston, Texas, Us

• Interacted with customers daily with whole menu memorized• Performed under high-energy, high-stress conditions, with one $100 lunch shift in the first month

• Led twenty third- and fourth-graders during four sessions at a two-week overnight camp.• Planned and taught daily lessons on basic cooking.• Directed and planned games and activities, ensuring that no campers were left out or neglected.• Won “most orderly cabin” award several times.

Bachelor Of Arts, Mathematics; Minors In Environmental Horticulture, Secondary Mathematics Education

Education record