With over 15 years of experience in software engineering, I am passionate about designing, developing, and delivering scalable, reliable, and user-friendly systems and products that solve real-world problems and create value for customers. As the Director of Software Engineering at Earnin, I lead a diverse and talented team of 35 engineers across multiple disciplines and functional teams, focusing on Earnin's core systems and products, such as moving money, estimating wages, storage and retrieval of bank transactions, customer support tooling, and more. I am motivated by Earnin's mission to build a financial system that works for people, not against them, and I strive to foster a culture of collaboration, innovation, and excellence within my team and across the organization.In my current role, I have successfully led and executed several key initiatives that have improved the quality, performance, and efficiency of Earnin's systems and products. For example, I worked closely with product to reduce the number of customers contacting support by half in 9 months, saving the company significant costs and resources. I also revamped the hiring process by creating interview questions to thoroughly test engineers' skills and competencies, and trained the team on how to perform these interviews to maximize both company and candidate satisfaction. Additionally, I identified and implemented Segment and Amplitude as the platforms for tracking and analyzing business events, enabling data-driven insights and decision making. I have also conceived of and organized a company-wide orientation/training video program, which involved subject matter experts creating 5-minute videos on various topics, such as product features, engineering best practices, company values, and more. I have leveraged my skills in technical design, operational excellence, and engineering leadership to deliver these outcomes and to support the growth and development of my team and the company.