Sean Joyce Email & Phone Number

Tampa/St. Petersburg, Florida Area

Tampa/St. Petersburg, Florida Area

• Plan, coordinate and manage Information Technology and business development for a company with five locations and 300+ staff by researching, training, and implementing technological and professional business processes.
• Maintain and support the company’s information technology (servers, networks, phone systems, third party software, etc…) and security concerns. Update and manage all stores’ websites, including managing data flow to.
• Train all new sales staff on information systems and proper business protocol; oversee and train personnel on using technology to increase revenue via internet sales.
• Oversee internet and phone operations for all five stores.
• Directly hire, train and supervise staff of ten business development operators who are directly responsible for up to 70% of monthly company sales.
• Advise General Manager on business-developing campaigns; track return on investment and negotiate with third party vendors regarding lead generation and contracts.

• Oversee IT functions of customer-driven continuing education department, including project management, systems administration, web development and support, hardware/software purchasing and technical support for a.
• Institute a technological framework for education and training at USF Health, to include creating and administering yearly Clinical Proficiency Exam, online medical student/resident evaluations and developing programs.
• Responsible for IT business planning; analyzing business processes and devising/implementing technology based solutions by researching applicable technological options.
• Proffer solutions to various departments and staff on offering online courses, webcasting, and websites using a template approach; train faculty, staff and students on use and administration of those solutions.
• Coordinating with numerous third party vendors and USF Health IT to satisfy an assortment of business process requirements, such as establishing relationships with production studios in order to develop enduring.
• Systems administrator for Linux, Windows 2003 (with SQL) servers; redesigned website and upgraded online registration/payment processes.

Education record

Education record