Sandra Sinclair, Ms

Sandra Sinclair, Ms Email and Phone Number

Dedicated to Elevating Customer Success | Strategizing for Client Growth and Retention | Delivering Exceptional Support @ Stratix Corporation
Sandra Sinclair, Ms's Location
New York, New York, United States, United States
Sandra Sinclair, Ms's Contact Details
About Sandra Sinclair, Ms

Data-driven leader with extensive experience in building and leading high-performance customer success teams. Highly skilled in driving customer retention, service delivery, technical assistance, and revenue growth in the digital and technology sectors. Proven track record in implementing integrated client initiatives, enhancing customer outcomes, and guiding strategic transformation efforts. Passionate about fostering a culture of accountability, efficiency, and continuous improvement.Fun Fact: Former professional basketball player in Sweden, Italy, Spain and Czechia 🏀 Strategy and Planning - Operations management - Project Management - SaaS - Technology - Account Management - Executive Leadership - Bi-Lingual - Risk Analysis - Decision Making - Critical Thinking - Problem Solver - Customer Success - CX - Customer Experience - AI - Artificial Intelligence

Sandra Sinclair, Ms's Current Company Details
Stratix Corporation

Stratix Corporation

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Dedicated to Elevating Customer Success | Strategizing for Client Growth and Retention | Delivering Exceptional Support
Sandra Sinclair, Ms Work Experience Details
  • Stratix Corporation
    Director Of Enterprise Customer Success And Experience
    Stratix Corporation Apr 2021 - Present
    Norcross, Ga, Us
  • Patch.Com
    Head Of Client Services
    Patch.Com Feb 2021 - Apr 2021
    New York, Ny, Us
  • Meetup
    Head Of Global Client Success, Enterprise
    Meetup Oct 2019 - Feb 2021
    New York, Ny, Us
    Dynamic leader known for driving revenue growth and customer success. Despite the pandemic, my team achieved a 103% client retention rate and implemented industry-leading strategies that optimized revenue streams. My initiatives aligned with company objectives, contributing to organizational success, and I'm committed to social responsibility, evident in my leadership of impactful community initiatives. With a blend of strategic vision and operational expertise, I'm poised to drive transformative growth and innovation.
  • Observer Media
    Director Of Sales & Account Management
    Observer Media 2018 - 2019
    New York, Ny, Us
    Swiftly secured a $100k Initial Order within 20 days, showcasing my adept sales skills and ability to quickly establish valuable client relationships. Additionally, I spearheaded initiatives that led to a fourfold increase in yield for the company's programmatic offering, demonstrating my strategic vision and impact on growth. Collaborated closely with executive leadership, I played a pivotal role in aligning the strategic direction, standardizing processes, and implementing best practices across sales, client success, and account management functions, thereby driving organizational efficiency and success.
  • Yp, The Real Yellow Pages®
    National Digital Account Management Leader | Digital, Mobile & Search
    Yp, The Real Yellow Pages® Sep 2016 - Oct 2017
    Atlanta, Ga, Us
    Effectively managed pre and post-sales client success and account management, exceeding annual revenue targets of up to $15M. I strategically transformed a $5k test/experiment into $720k annual billings and achieved exceptional sales results. Additionally, I consistently outperformed targets, winning multiple revenue and metrics-driven competitions. As a strategic leader, I formulated the Enterprise Account Management team's strategy and spearheaded revenue operations for the national division, optimizing workflow processes and driving operational excellence.
  • Yp, The Real Yellow Pages®
    Team Lead, Sr. Digital Account Manager | Digital, Mobile & Search
    Yp, The Real Yellow Pages® Apr 2014 - Sep 2016
    Atlanta, Ga, Us
  • Eyeon Response
    Manager Of Account & Campaign Management
    Eyeon Response 2012 - 2014
    Brooklyn, New York, Us
    Showcased my expertise in search engine marketing by earning recognition as a finalist in Google's national paid search competition for SMBs. I streamlined agency operations by implementing structured processes for resource allocation, media planning, and campaign execution, ensuring consistency and effectiveness across all projects. Additionally, I developed tailored paid search and SEO strategies for all agency clients, maximizing ROI and enhancing visibility in search engine results. As a hands-on leader, I actively managed on-the-floor operations, driving campaign development, optimization, and documentation for both paid and earned search initiatives, fostering a culture of excellence and continuous improvement within the team.
  • Various Sports Teams
    Professional Basketball Player
    Various Sports Teams 2008 - 2012
    - SBBK (SWEDEN)- Pool Comense (ITALY)- Vse Praha (CZECH REPUBLIC)- Ibiza (SPAIN)Achieving ambitious goals is second nature to me because I invest the necessary effort and strategically chart the most effective path based on my skills and capabilities. This journey began early in life with my aspiration to become a professional basketball player, a goal I pursued with unwavering dedication and sacrifice. Through relentless hard work and perseverance, I not only realized this dream but also achieved numerous other milestones along the way.

Sandra Sinclair, Ms Skills

Digital Marketing Team Leadership Project Management Online Marketing Online Advertising Marketing Social Media Marketing Advertising Social Media Email Marketing Leadership Sem Marketing Strategy Seo Sales Ppc Facebook Integrated Marketing Google Adwords Google Analytics Sports Public Relations Account Management Building Relationships Analytics Social Networking Mobile Marketing Basketball Sports Marketing Digital Media Sponsorship Digital Strategy Press Releases Copywriting Relationship Marketing Search Engine Marketing Search Engine Optimization Pay Per Click Client Relations Successful Sales And Customer Service Interpersonal Skill Management Business Development Strategy Mobile Advertising Goal Oriented Trending Knowledge Display Advertising

Sandra Sinclair, Ms Education Details

  • Stockholm University
    Stockholm University
    Computer And Systems Sciences
  • Barry University
    Barry University
    Business Marketing
  • University Of Miami
    University Of Miami
    Business Management

Frequently Asked Questions about Sandra Sinclair, Ms

What company does Sandra Sinclair, Ms work for?

Sandra Sinclair, Ms works for Stratix Corporation

What is Sandra Sinclair, Ms's role at the current company?

Sandra Sinclair, Ms's current role is Dedicated to Elevating Customer Success | Strategizing for Client Growth and Retention | Delivering Exceptional Support.

What is Sandra Sinclair, Ms's email address?

Sandra Sinclair, Ms's email address is sandra.sinclair@s4m.io

What schools did Sandra Sinclair, Ms attend?

Sandra Sinclair, Ms attended Stockholm University, Barry University, University Of Miami.

What are some of Sandra Sinclair, Ms's interests?

Sandra Sinclair, Ms has interest in Children, Economic Empowerment.

What skills is Sandra Sinclair, Ms known for?

Sandra Sinclair, Ms has skills like Digital Marketing, Team Leadership, Project Management, Online Marketing, Online Advertising, Marketing, Social Media Marketing, Advertising, Social Media, Email Marketing, Leadership, Sem.

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