Si Min Lit Email & Phone Number

Singapore

Singapore

Main responsibilities:- Conduct structured curriculum within a span of 16 weeks- Educate and advocate appropriate values and ethics- Ensure quality delivery of knowledge and techniques- Evaluate individual checkpoints and progress- Develop cohesion & teamwork among students- Observe and facilitate safety in lesson execution

Central Business District, Singapore

Overall job scope but not limited to:- Spearheaded administration process and B2C system; manual development of documentation and SOP required to ensure smooth operations- Worked independently as well as cross departmental collaboration- Developed and managed master database; student base expanded from initial 42 to >1000 unique headcount- Manage all enquiries from students and public; maintained high satisfaction rate of at least 90%- Studio Manager; supervised at least… Show more Overall job scope but not limited to:- Spearheaded administration process and B2C system; manual development of documentation and SOP required to ensure smooth operations- Worked independently as well as cross departmental collaboration- Developed and managed master database; student base expanded from initial 42 to >1000 unique headcount- Manage all enquiries from students and public; maintained high satisfaction rate of at least 90%- Studio Manager; supervised at least 8 counter staffs- Platforms management and IT support; Mindbody, Vend EPOS etc- Execute and manage both internal and external events (at least 10 events over the span of 4 years)- Any other adhoc administrative tasks Show less

Singapore

Personal Secretary for Financial Services Director-Internal and external stakeholder management; understanding their needs and giving relevant support. Ensuring the satisfaction level are met up to the expectation standards-Confidentiality: Create and manage important data related to clients and financial consultants-Clients management: Enquiries, follow-ups, claims procedures etc-Client appreciation: Execute entire process from sourcing to service delivery (Private events /… Show more Personal Secretary for Financial Services Director-Internal and external stakeholder management; understanding their needs and giving relevant support. Ensuring the satisfaction level are met up to the expectation standards-Confidentiality: Create and manage important data related to clients and financial consultants-Clients management: Enquiries, follow-ups, claims procedures etc-Client appreciation: Execute entire process from sourcing to service delivery (Private events / customised gifts for clients during occasions Anniversary, Chinese New Year, birthdays etc)-Monthly and quarterly meeting collaterals -Monitor team production progress and generate weekly report-Venue management: Source and coordinate for events and occasions (Roadshow, Luncheons, Client Event etc)-Generate and manage relative campaigns with regular progress tracking (Dateline, production target etc)-Handle any other general administrative work Show less

Renowned education centre with huge client base, several outlets in Singapore.Responsibilities including but not limited to:- Attend to walk-in and phone call enquiries- Act as a bridge between students & parents with the coaches- Organise class attendance and fees payment sheet- Manage database in company's exclusive platform- Represent Centre Manager as POC to communicate with parents- General office management (pantry, printing worksheets, organising coaches files… Show more Renowned education centre with huge client base, several outlets in Singapore.Responsibilities including but not limited to:- Attend to walk-in and phone call enquiries- Act as a bridge between students & parents with the coaches- Organise class attendance and fees payment sheet- Manage database in company's exclusive platform- Represent Centre Manager as POC to communicate with parents- General office management (pantry, printing worksheets, organising coaches files etc) Show less

Singapore

Event involved: Singapore International Water Week 2014- Support sales manager with administrative and CRM- Manage all phone calls and emails from vendors and clients with clear detailed communication- Worked independently as well as cross departmental collaboration- Organized and handled pre and post event materials required- Engage with vendor and manage task execution progress to ensure quality work delivered- On-site event: SIWW 2014, >20,000 participants from 133… Show more Event involved: Singapore International Water Week 2014- Support sales manager with administrative and CRM- Manage all phone calls and emails from vendors and clients with clear detailed communication- Worked independently as well as cross departmental collaboration- Organized and handled pre and post event materials required- Engage with vendor and manage task execution progress to ensure quality work delivered- On-site event: SIWW 2014, >20,000 participants from 133 countries/regions- Spearheaded Customer service counter @ Events Service Centre (ESC)- Proper guidance & instructions to participants upon arrival- Led and managed a team of 3 interns on event site Show less

Hotel & Leisure Facilities Management

Activities and Societies: DE Society, NRA (New Revolving Age)

Education record

Activities and Societies: Student Counsellor