- Perform reception duties including opening the office, greeting and escorting visitors, meal arrangements, processing incoming/outcoming mail and packages, and answering a multi-line phone system. - Maintain security and coordinate with property management for building access via keys, badges & passes for employees and guests alike.- Handle all facilities issues/projects for the office, conduct walk-throughs, track work orders and notify the office of alerts from Property Management.- Ensure that kitchen, break area and mail/copy areas are kept cleaned and stocked while staying within department budget.- Coordinate and schedule conference rooms and lunches for the management team and visiting executives.- Provide support with ad-hoc projects for Operations/Corp IT/Legal/Marketing as requested.

- Responsible for all office management duties, such as equipment maintenance, ordering supplies, maintaining contract and sales files, and planning celebrations. - Researched and implemented solutions for day-to-day office/factory operation issues; i.e. plumbing problems, roof leaks, etc. -Assisted with basic HR functions: onboarding of new employees, writing and distributing company newsletters, filing workers comp claims and maintaining confidential data.- Supplied ongoing administrative support to the COO and CFO. - Carried out special projects at the direction of the CEO.- Supported OSHA compliance by arranging employee training and testing, equipment procurement, and fulfilling annual reporting requirements.- Made remote bank deposits and account transfers, completed customer credit card transactions via PayPal Manager, and coded incoming invoices for payment.- Entered and tracked sales orders, coordinated the shipping of domestic & international orders, and kept customers updated on their order progress.- Wrote and monitored purchase orders, followed up with vendors as necessary to ensure prompt delivery of goods.- Maintained a strong, cross-departmental relationship with all C-level executives, managers and other team members.- Managed all office, reception, and customer service duties

- Supported company executives with travel arrangements, calendaring, and submitting expenses to corporate headquarters in Sydney, AU.- Collaborated with senior management to edit, proofread, and produce major company documents, e.g. presentations, RFPs and reports. -Aided in the design, implementation and distribution of marketing and advertising materials such as promotional merchandise, print advertising, press releases, and product brochures.- Coordinated activities of local and international executives in support of key initiatives to grow corporate brand via participation in industry conferences and trade shows.- Managed all office management, reception, and customer service duties.

- Moved customer issues through the engineering chain to resolution while keeping the customer updated on progress.- Tested software bugs and logged results for engineering team. - Monitored customer feedback channel for potential program enhancements and improvements.