Provides contract research services, Extracellular Matrix (ECM) coated cell culture plastics, and human tissues and cells (emphasis on keratinocytes and adipocytes) for drug discovery, especially in human metabolic disease and dermatology𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:• Streamlined project workflows using data analytics in order to recommend automation upgrades contributing to increases in production by more than 350% while reducing associated labor costs• Developed a focused strategy for ECM coatings and applied key tools including scenario planning, business model analysis, and customer value analysis to create a unique value proposition for a customer segment• Assisted in customer audits and managing recommendations for corrective action / improvement (CAPA)• Developed and implemented quality control procedures, including bioburden assays to target a broad range of microbial contaminants to ensure accuracy and reliability of laboratory test results• Evaluated testing methodologies and instrumentation sterilization procedures to identify areas for improvement and optimize laboratory performance• Facilitated root cause analysis for quality control failures and implemented preventive measures to mitigate future risks• Collaborated with laboratory staff to develop new forms and standard operating procedures (SOPs) to enhance traceability, quality, and efficiency

Provides bioscience products and services ranging from cell culture and discovery technologies for research; RTP site produces hepatocytes, cell culture media, and hematopoietic stem cells and for use in drug research𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:• Performed aseptic processing in a Good Laboratory Practices (GLP) environment while following Good Manufacturing Practices (GMP) documentation resulting in high-quality research-use-only product• Isolated, differentiated, expanded, and harvested a broad range human and animal cell lines on a dynamic schedule to ensure departmental production goals were met in a timely manner• Aseptically formulated complex culture media for use in upstream and downstream processes• Utilized Lean Six Sigma and Kaizen to increase throughput resulting in an increase in $1M salable product while working towards yellow-belt certification• Operated and maintained of laboratory equipment, such as CO2 incubators, biosafety cabinets, and centrifuges, to support cell culture activities• Adhered to safety guidelines and regulations, including the handling and disposal of hazardous materials, to maintain a safe working environment• Proficient in performing administering anesthesia, surgical incisions, perfusion, and extracting livers from mice and rats with precision and adherence to established Institutional Animal Care and Use Committee (IACUC) protocols, ensuring the integrity of hepatocytes for downstream analysis in research experiments

Specializes in enterprise software solutions for IT management, automation, and security, helping businesses optimize and secure their IT infrastructure𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:• Managed and prioritized incoming support tickets through a ticketing system, ensuring timely resolution of technical issues and optimal customer satisfaction• Provided remote assistance to users, troubleshooting software and hardware problems, and guidance through resolution steps via phone, email, or chat• Conducted on-site visits to diagnose and repair hardware and network infrastructure issues, coordinating with clients to schedule appointments and minimize downtime• Installed, configured, and maintained computer systems, peripherals, and networking equipment in both office and field environments• Collaborated with cross-functional teams to escalate complex technical issues and coordinate resources for timely resolution, ensuring minimal impact on business operations• Conducted preventive maintenance tasks and system upgrades to proactively address potential issues and optimize performance

Provided emergency medical treatment at point of wounding on battlefield, limited primary care, and safeguarded patient health during evacuation from point of injury or illness𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:• Supervised field and clinical medical facilities of eight staff members to maintain constant readiness• Provided direct patient care in various medical settings, including triage, assessment, and treatment of injuries and illnesses• Applied principles of risk management to mitigate health hazards to troops during field and range exercises• Provided technical and administrative management of confidential patient records as team leader of medical treatment facilities under supervision of physician, nurse, or physician’s assistant• Participated in continuous education and training to stay current with advancements in medical technology and procedures• Contributed to quality improvement initiatives and participated in peer reviews to enhance patient care outcomes