OPERATIONALLY DRIVEN FINANCIAL SERVICES PROFESSIONAL with progressive experience in Operational risk for a globally operating entity. Background demonstrates success in spearheading risk management activities for implementing frameworks, policies, systems, tools and processes to ensure a robust internal control environment, so as to ensure that regulatory requirements are met effectively. Experienced to identify and assess root causes of the operational breakdowns, effectiveness of existing controls and development of remediation actions with attention to detail. Known for great communication skills and explaining business imperatives at all levels with effective presentation skills. Major achievements are as follows:- Designed and implemented automated system to perform testing of Control Sample Testing (CSTs) and Key Controls Self Assessments (KCSA) saving 10,000 man-hours.- Managed Audits and Regulatory Inspections successfully, providing support to the business teams by addressing audit and regulatory observations with how the risks & issues were managed within SCB’s approved risk appetite, resulting in positive and successful audit outcomes.- Lead operational risk peer reviews across Standard Chartered Bank (SCB) UAE, Singapore & Bahrain with a risk based approach to identify process & system gaps, which resulted in potential saves of 100k+ CAD.- Conducted a deep-dive review of Federal Excise Duty (FED) deduction module of the core banking system leading to leakages in FED deduction from clients and misreporting, resulting in potential regulatory penalty saves of CAD 100K in the coming years.- Identified gaps in Account Block marking functionality of the core banking system leading to potential outflow of funds in breach of regulatory freeze orders, thus saving the bank from potential regulatory punitive measures. - Conducted detailed scans of In-house Data Center, ATM Switch, IVR systems, Privileged Access Management etc, diagnosed potential avenues of fraud, service disruptions & losses and was able to secure CAD 4 Mn funding for revamping of the Data Center infrastructure to address the issues.Operational Risk | Governance | Internal Controls | Business Analysis | Process Reviews