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I'm a Support Specialist with 10+ years of industry experience. I enjoy resolving issues and like to go an extra mile in order to provide a good customer experience. With that being said, now offering one-stop support services.

'Outsource Experts Limited' is a UK based renowned eCommerce, Print/Desktop Publishing oriented mass-media vendor. Mainly providing intensive Offshore/Back-office services worldwide since it was established in 2009. I have served as a Team Manager/Trainer & Senior Correspondent (Voice, Email & Live Chat) from 2013-2017.

"Digicon" is probably the most versatile contact center for the TELCO related operations in Bangladesh. Notably, it runs different processes for the country's leading operators & businesses such Airtel, Robi & Teletalk respectively. I have served Digicon's 'Airtel' process as a Customer Support Representative and was able to serve different level of customer queries with efficiency.

"GETCO" is one of the earliest entrepreneurs in Bangladesh who tried to establish Off-Shore Services as a platform focusing on the sales of "FMCG goods". I was able serve for 'GETCO BSL' , the Telesales wing for about a year and it really enriched the level of expertise ahead on my career path. As a Telesales/Marketing personnel I was able to participate in different international sales campaigns and the journey was amazing.