• Provided customer-focused solutions by developing trust, long-term relationships with new & existing customers.• Ranked top 10% for sales performance nationwide in 2022 & 2023.• Grown revenue 10X through projects, design-build system installation, controls, energy retrofits, equipment upgrade, repair service, and maintenance agreements.• Attained contracts across many verticals such as: medical, hospitality, industrial, education, datacenters, commercial real estate, etc.• Created new strategies, methods & procedures to drive business KPI success rates• One of three team members to close the largest ever Colorado project for $10M+.• Final profit margins at or above original estimate on 96% of jobs sold.• Participated in pilot programs to launch new cross-departmental initiatives.• Gained Experience in: Balancing important & urgent items, Leading by example with a positive attitude, Achieving long-trajectory goals, Remaining professional and calm in all circumstances, Arbitrating compromises, Concise presentations, Automating, Delegating and Eliminating tasks to achieve desired outcomes

• Directed the performance of field maintenance and contractual service operations.• Developed and strengthened relationships with customers, subcontractors and local business partners towards annual goals• Conducted customer needs assessments to promote products and services for repairs, maintenance contracts, retrofits, upgrades, controls jobs, rentals, and new installations• Supervised 7+ direct-reports at any given time• Prepared and delivered monthly presentations for ethics, safety, and operations meetings• Meet with customers in the service territory to ensure satisfaction and retention as well as prospects for additional service opportunities• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements• Supervise and direct field technicians to effectively perform the functions of equipment repair, maintenance, start-up, operation, and other duties as required to ensure customer satisfactionCommunicate regularly within the team to ensure that personnel are being scheduled and dispatched properly by skill level, efficiency and training requirements• Resolve warranty issues, product recall notices, operational problems with products, premature failures and other issues as they apply to products and equipment sold and serviced by the company• Review work orders, invoices and time reports for accuracy and to ensure efficient management of accounts receivable• Gained Experience in: Meeting high customer satisfaction standards, Contract negotiations, Priority management, Service agreement quoting, Chiller & HVAC maintenance, Assisting with payment disputes, & Responding to customer satisfaction surveys

• Annually Managed $1~2 Million in resources with 5+ projects at any given time• Organized & Led teams of 2~10 technicians & contractors to complete job site activities• Provided innovative technical solutions resulting in a 9% average increase to target margins• Utilized existing HVAC service agreements to generate $50K+ in new sales• Administered & Scheduled installation and repair service for new and existing customers• Gained Experience in: Leading by example in regards to workplace safety procedures, Financial Acumen, CCN & BACnet Building Automation Controls, Utilizing ACE tools, & Actively promoting products and services to existing customers

• Rescued a $400K project significantly behind schedule & over budget• Partnered with 50+ utility companies, and 7 school districts to reduce energy costs• Supervised teams of 2~5 people to maximize profitability and fulfill client requirements• Gained Experience in: Business Development, Networking with industry leaders, Determining contract requirements, Collaborating with decision makers

• Scheduled, Managed & Commissioned replacements for 5 chillers and 1 cooling tower• Gained Experience in: HVAC business culture, Maintaining good working relationships, U.S. Government contracting, Obtaining permits, Proper material handling procedures, Crane lifts, Design-Build Processes, & Conflict Resolution

• Built a positive environment, supportive of the students’ pursuits• Developed academic & leadership skills within students