Sayed Mohamed Ebrahim Email & Phone Number

Bahrain

• Odoo development within an Agile project framework, employing Python and JavaScript to develop and customize solutions that enhance business processes.
• Utilized OWL, Odoo ORM, QWeb, and Studio for advanced customization and development of robust Odoo modules, ensuring seamless user experiences and improved functionality.
• Implemented DevOps practices across development, staging, and production environments, integrating CI/CD pipelines to automate testing, maintenance, and deployment
• Customized key Odoo modules, developing solutions such as an Odoo-OpenCart Connector, and Point of Purchase (POP) to meet diverse business needs.
• Conducted extensive integration and unit testing, writing Python/JS unit tests and utilizing Tours to ensure high standards of quality and system integrity.
• Integrated external systems using XML-RPC and JSON-RPC2 APIs, enhancing connectivity and data flow between disparate systems to support complex business operations.

Bahrain

• Customized, modified, supported, and automated business operations through Odoo ERP System, increasing efficiency and reducing manual data entry.
• Quickly resolved system failures and troubleshooting issues.
• Upgraded and managed hardware and software, resulting in a reduction in IT costs.
• Oversaw system performance and report generation, increasing customer satisfaction.
• Managed user accounts, credentials, permissions, access rights, and storage allocations.
• Developed and executed backup and recovery plans, resulting in a 0% downtime during system failures.

Bahrain

• Established and led the creative department from the ground up, which included hiring creatives, creating a positive work environment, and developing the necessary procedures and processes.
• Played a critical role in steering the organization through the COVID-19 pandemic, achieving financial stability by reducing net loss by 82% and retaining all employees until reaching the break-even point.
• Introduced the organization to Scrum agile for project management, used Kanban to track tasks, and trained employees to work with this methodology. This resulted in a high success rate.
• Worked directly with clients to understand their needs and deliver creative and effective solutions that meet their requirements and budget, resulting in a high repeat business rate.
• Managed the creative process from concept to completion. Directed and produced various videos, designs, and all marketing materials resulting in a high customer satisfaction rating.

• Generated remarkable and coherent films for digital marketing content.
• Had a strong understanding of animation principles and techniques.
• Used various software to create motion graphics, including After Effects, Cinema 4D, and Blender.
• Used a variety of skills, including content and script writing, digital drawings, audio editing
• Started to work as a project manager and a leader for the creative department employees, which led to the organization promoting me to that position.

• Troubleshot and resolved various hardware, software, and network connectivity problems.
• Had a strong understanding of networking concepts and troubleshooting techniques.
• Conducted comprehensive IT inventory checks, updating PCs and devices, and assessing their condition.
• Provided timely support to internal users through phone calls and follow-up on support tickets.

• Successfully mitigated a ransomware attack on a big client email server that was outsourced to us. The attack caused significant disruption to the operations, but we restored operations within a few days.
• Optimized IT support processes, reducing client waiting time for PC and laptop repairs from 5 to 2 days while maintaining quality and enhancing client satisfaction.
• Excellent communication and customer service skills, with the ability to build trust with clients and effectively explain technical concepts to non-technical.
• Conducted hardware repairs, software installations, and computer assembly.

Bcs, Information Systems, General

Ai & Ml, Artificial Intelligence & Machine Learning

Completed an intensive program focused on Artificial Intelligence and Machine Learning, covering key areas such as data engineering.

Software Engineering, Full Stack Development

Enrolled in the dynamic 1.5-year program at Reboot01 Institute, Bahrain, utilizing a ‘learn by doing’ approach to enhance skills while.

Software Engineering Immersive Course, Full-Stack Developer

Immersive course in software engineering, full-stack web development. Focusing on HTML, CSS, JavaScript, Python, React.js, Express.js.