The RevOps Co-Op is a community built to serve its members through on-demand expertise, best practice content, educational opportunities, and networking events. All go-to-market operations professionals are welcome - from marketing to customer success and everything in-between. Join us and grow as a RevOps Pro 🚀

The RevOps Co-Op is a community built to serve its members through the on-demand expertise, best practice content, educational opportunities, and networking events. All go-to-market operations professionals are welcome. From marketing to customer success and everything in between.

Business Consultant, Content Developer, Programs Builder in the below areas:● Programs (Build, Creation, Development, Management and or Revamp - Whether its Product or an internal business initiative, I can help you design and develop the best program framework and processes for growth and excellence. (Technical Program Management | Product Management | Business Programs)● Business Strategy/GTM - Diverse background and exposure to both successes and failures from organizational business decisions, so the guidance I provide is tested and or applied.● International Expansion - I have guided and supported organizations into the international markets.● Operational Excellence and Process Improvement - From creation to refresh, from innovating to reviving I have hands on experience understanding and making processes successful. Touching from Legal Agreements through the Customer Lifecycle (Implementations, Customer Success, Support)● Technology Stack - On-premise, SaaS or hybrid software, I have used and trial many versions to be well versed what can get a project completed.● Partner Ecosystems / Channel Partner Programs - Building programs from ground up, program management from small to enterprise level programs.● Business Intelligence Analytics - 15+ years of completing various types of analytics from Headcount Planning, Forecasting, CLV, OKR/KPI development, Customer Experience(Cx), Partner Experience(Px) & Sales Performance and Partner Performance.I am open to discuss the above bullets with more specifics to help to discuss how I can help you.

Designed, developed and managed, infrastructure and operational practices and policies for complex programs. The program has led to increased sales enablement, increased cross-team alignment, reduction in implementation issues and errors, and introductions of new product features and enhancements. Played multiple roles in supporting the organization's gaps which covered Partner Relationship Manager, Program Management, cross-functional Project Management, Product, Operations, and Customer Implementations Lead.● Built and managed program partner relationships with Hyperscale Partnerships (AWS, Microsoft, Google) covering cross-organizational processes, customer management and product roadmaps. ● Built and installed the program for the Sales business, installing the framework, tools and scalable practices.● Leading interdisciplinary teams on program design, technical processes, content creation and implementation practices. ● Generated current and future state visualizations, documentation, enablement content and product enhancement specifications.● Developed and managed OKR/KPI metrics, analytics, dashboards and tools providing team insights to sales and product activities.● Supported external customers to understand, manage and report data to successfully meet their success requirements and performance goals.Strengthened internal teams ability to use data to inform or change policies, practices, and product.● Collaborating with Cloud / Hyperscaler partners to develop, implement, and/or test strategies for improving performance.● Provided and guided on thought leadership in substantive topics related to workforce program innovation. and evidence-informed strategies to improve outcomes.● Coached and provided professional development to various cross-functional team members.Managed and or supported end to end Customer Implementations from kick off to Support handoff.

Built and developed, from the ground up the Partner Ecosystem Programs, GTM and Operations. Covering Saas Consulting & System Integrators, Technology / ISV partnerships, OEM, and Cloud (Amazon:AWS/Microsoft:Azure/Google:GCP). Program, marketing and operational development from framework through strategic initiative ideation and management. Results and Outcomes or other specific role details can be obtained through contacting me.● Development of Strategy and Planning● Program Development and Management ● Leadership Liaison, Support and Program Adviser● Sales Operations Management ● Program Analytics and Reporting● Operational Analytics and Reporting● Project Management (Strategic Objectives)

Hybrid role coverage from program lead to advisor for the business across differentiated strategic initiatives.● Consultancy on Digital Marketing and Advertising● Internal analytical and reporting practices● Cross-organizational process alignment● Data Governance and source data optimization. ● Tableau Server Administration and Management ● Tableau Training and Enablement

Focused on Small Medium Business and Non-Profits stuck on business problems. Completed projects across different business departments and organization types. My direct impact has lead to increased customer exposure and collaboration, reduced sales administration and faster revenue collections. Drove reduction in inefficient processes and policies. Guided advisory towards scalable programs and processes.

● Development of Channel Strategy and Planning● Partner Program Development and Management ● Leadership Liaison, Support and Program Adviser● Channel Operations Management ● Program Analytic's and Reporting● Operational Analytic's and Reporting● Project Management (Strategic Objectives)

● Channel/Partner Sales Operations Management ● Channel/Partner Sales Analytic's, Operational Dashboard and Reporting● Project Management (Strategic and Tactical)● Internal and External Channel Sales Content● Coaching, Training and Delivery of Channel Programs● Partner Readiness/Enablement and Training

Pioneered and developed revenue assurance control framework providing a base for control coverage ● Conducted risk assurance activities independently and collaboratively● Completed discovery and statistical analysis, business assessment, technical project management and solution development ● Analyzed financial streams to understand opportunties and risks● Conducted root cause analysis and worked issues through to remediation● Developed financial reporting and dashboards● Developed audits, controls, and key performance indicators ranging from simple to complex ● Led and managed the upgrade of an enterprise desktop tool to Software as a Service (SaaS), applying Agile methods while collaborating with a consulting vendor● Prepared technical documentation of audits, controls, and key performance metrics● Coached 15+ co-workers improving productivity on control designs, audit and dashboard builds.● Mined Teradata, Oracle DB, and Business Objects supporting the organizations decision analytics

● Developed a quantitative risk analysis framework and tools ● Created financial models for internal risk groups providing scenario outcomes and mitigation impacts looking at effects to EBITDA, true project ROI, and internal budgetary impacts ● Led and managed small to large scale assessments / audits to completion from start to finish working cross functionally on operational development, processes, and practices. ● Developed tools and created reporting of operational practices ● Developed a quantitative risk analysis framework and tools ● Orchestrated the resourceful development of an internal information system and project tools for using SharePoint ● Implemented new enterprise standards for establishing organizational guidelines ● Provided executive presentations ● Researched and developed government and industry analysis

● Served as project manager in the completion of small to large scale technical implementations, managing through the project life cycle of ideation, concept, prototype, pilot, and implementation.● Managed vendor/partner relationships from budgeting, customer service to process execution.● Developed incentive models focused at different regional markets from analysis conducted through customer experience and concurrent treading patterns.● Created, monitored, and managed financial models, reports and dashboards focusing on ROI, CLV, inventory conversion, post mortem cost analysis and program budget management maintaining program health.● Designed and developed program dashboard and financial tracker for products running through the incentive system providing a way to identify promotion effectiveness and issues, leading up to a 20% improvement change.● Improved I.T. system processes leading to higher turn around times● Key participant on an advisory committee for future revenue/customer sales programs and provided operational scenario guidance, including relational analysis on customer behavior and marketing efforts.● Partnered with Accounting on setting the financial forecasting and accrual thresholds ny.● Managed SOX controls for product services residing in I.T. systems and accounting practices keeping the product program in compliance.

Family Owned Company - Supported the business development into International Sales through Partnerships (primarily Distributors).