Melissa Smoot Email & Phone Number

Portland, Oregon Metropolitan Area

As the primary business-side developer for a young, fast-paced startup, I worked directly with teammates in marketing, design, analytics, and IT/operations to handle a variety of technical needs.Responsibilities included:- Building and maintaining customer-facing web pages, POS systems, and communications in Shopify, MailChimp, Braze, and Klaviyo- Designing & implementing web features and components in HTML, CSS, JavaScript, and Liquid- Managing and leveraging client-side integrations via SDKs- Researching and advising on top-level technical decisions, including contributions to UI design, accessibility & performance audits, and technical infrastructure- Building and documenting WYSIWYG templates and components editable by non-developers- A/B testing & data collection through Google Analytics

Portland, Oregon Area

As a Project Manager, I oversaw document translation & localization projects for a wide variety of accounts, from document intake and processing, through quality assurance and delivery to the requester. Over the project lifecycle, I determined task assignments, communicated timelines & expectations to team members, and acted as liaison between client requesters, internal teams, and vendors.I developed a specialization in key healthcare & insurance accounts, maintaining a high degree of attention to account-specific standards and processes, as well as sensitivity for protected health information and other security considerations. I also provided training & support for other project management team members on account-specific processes.

I used Adobe Photoshop, Illustrator, and InDesign to create, update, and improve a variety of visual materials for Northwest Documentary. Projects included: designing and executing a poster for NW Doc's seasonal film festival; updating a course catalog for the 2017 semester, and creating a template and how-to guide to improve the updating process; and creating floor diagrams of NW Doc's studio space. I also helped to maintain the studio space, computer lab, and grounds, and assist with events such as film festivals and open houses.

Vancouver, Wa

I performed a variety of capacity-building functions for a non-profit organization at an early stage of development. These functions included: researching issues surrounding elder abuse and neglect, particularly discrimation toward LGBT+-spectrum seniors and older adults, to inform program development; connecting with relevant local organizations and community leaders for collaboration on common goals; organizing and leading outreach events for LGBT+ older adults; and developing and maintaining the organization's web presence.

Ankara, Turkey

I aided the human resources section in filing and managing paperwork and digital assets, and in revising outdated Mission Turkey policies. I also drafted new policies, requiring bureaucratic research and correspondence within the Embassy and with the consulates in Istanbul and Adana. I supported the political section by attending conferences and panels conducted by national and academic leaders, and drafting cables on these events for official distribution within the Department of State. I also contributed research to the Human Rights Reports for Turkey and for Syria, to be delivered to Congress.

Full-Stack Certification, Software Development

Education record

Bachelor'S Degree, Sociology And Geography, 3.7 Gpa

Activities and Societies: Geography Club, Amnesty International, International Student Association, Homebrew Club