May 2024 - Present
AeroLeads people directory · profile
Stephane Morali, Ms, Emba Email & Phone Number
Vice President Support Engineering
at
HashiCorp
1 work email found
@hashicorp.com
7 phones found area 408 and 650
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Vice President Support Engineering
Location
Los Gatos, California, United States
Who is Stephane Morali, Ms, Emba? Overview
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Quick answer
Stephane Morali, Ms, Emba is listed as Vice President Support Engineering at HashiCorp, based in Los Gatos, California, United States. AeroLeads shows a work email signal at hashicorp.com, phone signal with area code 408, 650, and a matched LinkedIn profile for Stephane Morali, Ms, Emba.
Stephane Morali, Ms, Emba previously worked as Sr Director Support Engineering at Hashicorp and Sr Director Customer Support at Cornerstone Ondemand. Stephane Morali, Ms, Emba holds Executive Mba from Quantic School Of Business And Technology.
Company email context
Email format at HashiCorp
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*@hashicorp.com
68% confidence
AeroLeads found 1 current-domain work email signal for Stephane Morali, Ms, Emba. Compare company email patterns before reaching out.
Profile bio
About Stephane Morali, Ms, Emba
I'm a strategic, innovative, and metrics-driven Technical Support Executive with experience building and leading teams of problem solvers to help our clients realize the full value of their SaaS investments. My mission is to make customer support a differentiator for the company.
Listed skills include Enterprise Software, Cloud Computing, Saas, Management, and 27 others.
Current workplace
Stephane Morali, Ms, Emba's current company
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6 roles
Stephane Morali, Ms, Emba work experience
A career timeline built from the work history available for this profile.
Sr Director Support Engineering
Running Secure (Vault and Boundary) and Cloud (HCP and TFC) Support.Built and launched the HCP Support team, the Vault Strategic Support team, the Vault Backline team, the Escalation Management function, the Support Operations team, and the Incident Command process. Launched the Cloud Support Center.Achieving 95%+ CSAT and SLA Compliance.
Mar 2021 - May 2024
Sr Director Customer Support
Formerly Saba via acquisition by Cornerstone OnDemand.Ran the Americas Customer Support teams (50) providing support on Saba, Halogen and Lumesse product lines and Customer Support Operations for worldwide. Achieved 95% Customer Satisfaction for 2020.
Apr 2020 - Feb 2021
Sr Director Customer Support
Ran teams (50) providing L1 Support for Wordwide and L2/L3 Support for the entire Americas region.Ran the Escalation Management function and the interface with Engineering to improve processes at the junction with Customer Support. Major accomplishments:Insourced the Level 1 team from TechMahindra to our Pune, India office. Hired manager and 15 support.
Sep 2013 - Apr 2020
Director Customer Care
Ran up to 5 teams (25) providing Customer Support (L1 for WW and L2/L3 for Americas) and Hosting Operations in US and India in charge for the provisioning, setup and day to day operations of all of Americas Hosted/OnDemand/Cloud Saba Enterprise customers (2009-11). Major accomplishments:Achieved efficiency improvements that allowed to support a 3 fold.
Nov 2008 - Aug 2013
Senior Manager Advanced Customer Support
Ran the Advanced Customer Support team for Saba Enterprise (11) providing technical support to North American and Latin American customers.Turned the team around and expanded it, revamped 24x7 on-call process, established CSAT as well as Rewards and Recognition programs and created first Premium Customer offering (Client Support Manager + Designated.
Aug 2007 - Nov 2008
4 education records
Stephane Morali, Ms, Emba education
Executive Mba
Quantic School Of Business And Technology
Post Master'S Degree, Computer Science
Université Côte D'Azur
Master'S Degree, Computer Science
Université Côte D'Azur
Associate'S Degree (Deug), Economics
Université Côte D'Azur
FAQ
Frequently asked questions about Stephane Morali, Ms, Emba
Quick answers generated from the profile data available on this page.
What company does Stephane Morali, Ms, Emba work for?
Stephane Morali, Ms, Emba works for HashiCorp.
What is Stephane Morali, Ms, Emba's role at HashiCorp?
Stephane Morali, Ms, Emba is listed as Vice President Support Engineering at HashiCorp.
What is Stephane Morali, Ms, Emba's email address?
AeroLeads has found 1 work email signal at @hashicorp.com for Stephane Morali, Ms, Emba at HashiCorp.
What is Stephane Morali, Ms, Emba's phone number?
AeroLeads has found 7 phone signal(s) with area code 408, 650 for Stephane Morali, Ms, Emba at HashiCorp.
Where is Stephane Morali, Ms, Emba based?
Stephane Morali, Ms, Emba is based in Los Gatos, California, United States while working with HashiCorp.
What companies has Stephane Morali, Ms, Emba worked for?
Stephane Morali, Ms, Emba has worked for Hashicorp, Cornerstone Ondemand, and Saba Software.
How can I contact Stephane Morali, Ms, Emba?
You can use AeroLeads to view verified contact signals for Stephane Morali, Ms, Emba at HashiCorp, including work email, phone, and LinkedIn data when available.
What schools did Stephane Morali, Ms, Emba attend?
Stephane Morali, Ms, Emba holds Executive Mba from Quantic School Of Business And Technology.
What skills is Stephane Morali, Ms, Emba known for?
Stephane Morali, Ms, Emba is listed with skills including Enterprise Software, Cloud Computing, Saas, Management, Integration, Strategy, Software Development, and Team Building.
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