Susan Moretti Email & Phone Number

Waltham, Ma

U.S. Service Delivery Manager/Sr. Project Manager with extensive experience and technical exposure delivering the gold standard SDP solution to customers across all industries and world regions. Specializing in highly technical cross-functional team based project delivery to SMB, Federal and Enterprise markets. Appgate is the secure access company that provides cybersecurity solutions for people, devices, and systems based on the principles of Zero Trust cybersecurity. Appgate updates IT systems to combat the cyber threats of today and tomorrow. Through a set of differentiated cloud and hybrid security products, Appgate enables enterprises to easily and effectively shield against cyber threats. Appgate protects more than 650 organizations across government and business. Learn more at www.appgate.com.

Marlboro, Ma

Program manager responsible for business and technical process creation, implementation and advisor with direct oversight partnering with stakeholders, management and IT teams to deliver SharePoint solutions to a broad industry base. Responsible for supporting project-level activity to ensure the program goals are met by providing management and technical teams with a program perspective when required, or as a sounding board for ideas and approaches to solving project issues that have program impact.

Trumball, Ct

Sr. Project Manager: Managed teams of Citrix Solutions Architects and Support Services - Managed and direct senior technical teams utilizing in-house and partner resources to deliver IT solutions of various scope and complexity. Focus on application delivery and upgrade projects that align with each business objective while seamlessly integrating new technology into the clients infrastructure. Process advisor for build and test phases, team building and resource allocation. Creator of detailed deployment, test, rollout and support plans.

Waltham

Senior Project Manager: Managed teams of Citrix and Cisco Senior deployment architects and engineers. Senior project manager leading teams of dedicated technical and partner resources delivering Citrix, Microsoft, VMWare and Cisco solutions to a wide customer base across all industries. Responsible for successful execution of projects on time and on budget with broad technical scope. • Analysis, Design, Proposal, Scope, Risk Mitigation, Application Delivery, Network and infrastructure upgrades. Unified Communications, Disaster Recovery, Data Center moves, Virtual and Cloud Solutions.• Strategic consulting, including current state/desired state assessments & project strategy development.•Process advisor for build and test phases, team building and resource allocation. Creator of detailed deployment, test, rollout and support plans.•Solid history of generating new project engagements following successful deployments contributing to ongoing managed support agreements.

Waltham, Ma

Senior Project Manager and team leader specializing in proposal and RFP response, scope and risk assessment, project deployment strategy and team management. Trusted project manager and process advisor leading teams in a fast paced environment of internal and partner resources. Responsible for successful execution of projects of various scope including Infrastructure, Application Delivery, Network, Unified Communications, Disaster Recovery, Data Center moves, Virtual and Cloud Solutions. Broad experience in managing full life cycle system design, scoping, implementation and rollout, including systems integration, network design/build-out and telephony solutions. Experienced in Disaster Recovery planning, strategies & testing, Root Cause Analysis and Process Improvement.Talent for quick organization, comprehensive interpretation of new, complex technologies with excellent results despite deadlines, resource challenges and budget constraints. Covisia Solutions was acquired by AllCovered, Inc (a division of Konica Minolta) in April 2012.

Maynard, Ma

Senior Project Manager responsible for developing a scalable professional services delivery model that positioned teams for success. Responsibilities included creation of project delivery process and oversight of technical deliverables of Microsoft and Citrix Solutions projects. Driver of successful team project management to deliver IT solutions to SMB arena in a fast paced environment utilizing internal and partner resources. DeVA Systems merged with Aegis Associates of Waltham in 2007 and Covisia Solutions, Inc.was created.

Maynard, Ma

Director of Customer Services for Microsoft gold partner and IT consulting company specializing in EMR and Medical Practice Management systems. Overall responsibilities included service offerings and contract renewals, technical service delivery and customer satisfaction.

Business/Corporate Communications

Information Technology Project Management