Stephen Morgans Email & Phone Number

Durban Area, South Africa

Director / IT Consultant / Business Development Executive

Durban, Kwazulu-Natal, South Africa

I headed up the leadership team for the BNI Legends chapter in Westville, South Africa. Primary duty was to chair the weekly meetings, unite and uplift the members. BNI is a business networking organization geared to promote business growth and stimulate referrals using instruments such as proactive word of mouth marketing, relationship building, and accountability to name a few, in conjunction with structured approach to agenda of the weekly meetings.

Durban, South Africa

My business partner Milaan Boshoff and I head up Plexus Net. Plexus is a diverse technology company which caters for all the technology needs of companies SME and corporate. Please bear us in mind when you next need a website built or network infrastructure designed and implemented, IT audits, security assessments, or even a personalised support SLA, and more. My duties include the following. 1. Day to day company operations2. Team leadership3. Marketing Strategy4. Accounting & Financial Budgeting5. Sales Management6. Project Management7. IT Support8. Technical Management9. Service Management10. SLA Management11. Procurement12. Vendor Management13. Client Liaison

Umhlanga Rocks, Durban, South Africa

I manage and maintain the company MPLS network with over 1200 users. The network is a Cisco based network running a Core, Distribution and Access layer design on a LAN level at each site. Management and monitoring of the network is performed using a Syslog server and Cisco Prime Infrastructure 2.0. Daily and weekly reports are generated from the Cisco Prime software and supplied to management. These reports are also used for analysis of the network performance, and optimization. All IP voice is segmented on the network for Quality of Service (QoS) traffic identification, and optimization through the network.I assist with procurement of equipment and services, capex and IT budget strategy planning. I facilitate the company's IT environment standard, for insurance, legal and industry compliance, through the implementation and maintenance of ITIL industry standards. We run an IT Helpdesk with 9 IT staff supporting over 1200 users.My focus is on innovation within the IT department, with particular attention to network infrastructure and IT security systems within the business.

Umhlanga Rocks, Durban, South Africa

I manage and maintain the company MPLS network with over 1200 users. The network is a Cisco based network running a Core, Distribution and Access layer design on a LAN level at each site. Management and monitoring of the network is performed using a Syslog server and Cisco Prime Infrastructure 2.0. Daily and weekly reports are generated from the Cisco Prime software and supplied to management. These reports are also used for analysis of the network performance, and optimization. All IP voice is segmented on the network for Quality of Service (QoS) traffic identification, and optimization through the network.I assist with procurement of equipment and services, capex and IT budget strategy planning. I facilitate the company's IT environment standard, for insurance, legal and industry compliance, through the implementation and maintenance of ITIL industry standards. We run an IT Helpdesk with 9 IT staff supporting over 1200 users.We have a HP SAN with over 60 Terra bytes of data storage, which I manage. I am responsible for the setup and maintenance of our Exchange 2007 mail server, Linux servers, Anti-virus servers, and Blackberry Enterprise Server, Backups, and Disaster Recovery plans. Our Data Centre environment contains around 50 servers, which I maintain and manage. A majority of our servers are running Windows Server 2008 R2, with some Windows 2012 servers, or Linux CentOS. Manage and operate a call centre SIP based voice environment, which include 6 loggers and 3 predictive diallers, which facilitate around 1000 call centre agents. I also manage six terminal servers across the group.At the core of every function and duty which I perform on the job, lies the following service lifecycle, which is centred around Service Strategy, is Service Design, Service Transition, and Service Operation.

Durban Area, South Africa

I am currently an independent I.T. consultant. Provide the following IT services. 1. Technical support from 1st – 3rd level on all Desktop, Server, and Network platforms. 2. Active Directory maintenance. 3. Web design and develop based in HTML5, which are fully responsive and mobile ready. 4. I.T. budget strategy advice, and I.T. project management. 5. IT hardware and software audits. 5. Cisco based network design (LAN & MPLS), implementation, and maintenance. 6. Disaster Recovery and business continuity policy strategies, and implementation of such. 7. Cloud based backup systems. 8. Exchange mail management, and EoL (Exchange Online) migrations from on premise Exchange and EoL maintenance. 9. Firewall (Cyberoam/Fortinet/PaloAlto) implementations, and maintenance. 10. Anti-virus software sales and implementations. 11. Wireless network surveys, wireless network design and implementations.

We manage a national WAN, with approx 30 sites, countrywide, and approx 2000 national users. A Microsoft Forest, with multi-domain, Active Directory Structure. Over 220 servers, 160 virtual servers, and 60 physical servers, 2 Terra Byte HP EVA SAN storage infrastructure. I assist in maintaining various services in the MS Forest, such as DHCP, DNS, Active Directory accounts, and Group Policies. Citrix Datacenter, deploying applications to the WAN sites, via Citrix technology. Netbackup, utilising backup libraries. Disaster Recovery (DR) room with failover, for business critical systems, linked via fibre backbone. We also manage an extensive Cisco network infrastructure, with Ethernet media, Fibre media, MPLS protocols, and both WAN and LAN wireless Cisco technology. Configure and manage Cisco routers throughout the client company's private national WAN. Cisco, configuration management, using a Cisco Works server. Multi network protocol management, i.e. TCP/IP, OSPF, 802.11, RADUIS, Frame Relay, SONET, EIGRP, RIP v2, etc.We develop and manage Microsoft systems monitoring via Microsoft SCOM server, and configuration management of MS severs, and workstations, via MS SCCM, and WSUS server. Management of MS updates via WSUS server. We developed and managed a Microsoft based domain migration project, moving the client from a MS Windows Server 2003 domain to a MS Windows Server 2008 domain, and a complete upgrade from MS Exchange 2003 to MS Exchange 2007. The migration project has spanned 4 months, over 2000 users, and 220 servers.

Durban Area, South Africa

Based at client Freightmax (an Imperial Holdings Subsidiary) , as the Freightmax National IT Manager. I managed a national WAN, interconnecting 6 branches until July 2007, there after 11 Branches. I assisted in infrastructure development, implementation and thereafter management of migrating an additional 4 branches into the Freightmax WAN network. This came as a result of a company merger. I managed and administered approximately 200 network users, from desktop level, to server level, in a Windows 2003 Active Directory Forest environment, and I have an excellent knowledge of Microsoft Windows operating systems, at both a desktop, and a server level. I managed various services in the Microsoft forest, such as DHCP, DNS, WINS, Active Directory, and Group Policies. I also maintained software, such as Symantec Backup Exec, relating to data backups at the various branches, Symantec Anti-virus Enterprise. Microsoft Windows Server Update Service (WSUS), and Microsoft Exchange Server 2003, e-mail server. On the networking side, I Administered a Linux based squid firewall and proxy appliance, for Internet access, and generated utilization reports generated by squid reporting software. This was prior to implementing the Cisco 5510 ASA, as a firewall, and VPN concentrator function. I configure, and manage the Cisco 5510 ASA device, as the client's needs change. Configure and manage Cisco routers throughout the company private WAN, spanning 10 branches countrywide. Configure and maintain the VPN access through the Cisco ASA. I have a very good knowledge of the TCP/IP protocol, along with other Layer 2 and layer 3 level protocols. I also maintain the client's switched network, at a Layer 2 level.On the company administration side, I designed, and developed IT department procedures, and protocols, on an ongoing basis. I reported directly to the Freightmax Managing Director, Brian Giddey, with whom I worked very closely with regard to the company's IT footprint.

Durban Area, South Africa

Based at client Freightmax (an Imperial Holdings Subsidiary) , as the Freightmax National IT Manager. I managed a national WAN, interconnecting 6 branches until July 2007, there after 11 Branches. I assisted in infrastructure development, implementation and thereafter management of migrating an additional 4 branches into the Freightmax WAN network. This came as a result of a company merger.On the company administration side, I designed, and developed IT department procedures, and protocols, on an ongoing basis. I reported directly to the Freightmax Managing Director, Brian Giddey, with whom I worked very closely with regard to the company's IT footprint.

Morningside, Durban, South Africa

Jewellery Wholesale - Liaised with suppliers, regarding stock acquisitions, pricing, and delivery windows. I was responsible for costing imported and local stock, setting selling prices based on pricing formulas. I developed advanced spreadsheets for costing automation, purposes. I managed stock control, and related systems. Designed company web-site, and performed monthly updates to the site. Drove marketing campaigns, designed monthly promotions, and published them on the web-site.I managed a million Rand stock holding of Kruger Rands, on behalf of Rand Refineries, and facilitated dispatching of stock to customers.Liaised with customers and regarding special orders, and pricing. I supervised access to the multi-million Rand business stock holding, and managed maintenance of security systems. I performed monthly commission runs for our sales reps.

Westville, Durban, South Africa

Developed Head Office LAN and overall company IT structure, implemented and administered systems.

Cisco Certified Network Professional (Ccnp), Routing And Switching

The ROUTE 642-902 exam will certify that the successful candidate has the knowledge and skills necessary to use advanced IP addressing.

Cisco Certified Network Associate (Ccna) - Data Centre, Data Modeling/Warehousing And Database Administration, 98%

Cisco Certified Network Professional (Ccnp) - Wireless, 96.65%

Cisco Certified Network Associate (Ccna) - Wireless, Computer Systems Networking And Telecommunications, 96%

Exam 640-722: Implementing Cisco Unified Wireless Networking Essentials

Cisco Certified Network Associate (Ccna)

The 640-802 Cisco Certified Network Associate (CCNA) is the composite exam associated with the CCNA Routing and Switching certification..

Itil V3 Foundation, It Service Management

The purpose of the ITIL Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL.

Microsoft Certified Systems Engineer (Mcse)

70-290 : Managing and Maintaining a Windows Server 2003 Environment 70-291: Implementing, Managing, and Maintaining a Windows Server 2003.

Information Technology, 88.33%

Blue Coat Certified ProxySG Professional (BCCPP)

Blue Coat Certified Proxysg Administrator (Bccpa), Information Technology, 88.33%

Cisco Certified Inter-Network Expert - (Ccie - Written) Routing & Switching

The Cisco Certified Internetwork Expert (CCIE) certification is accepted worldwide as the most prestigious networking certification.

Certificate In Bookkeeping

Comptia A+

Bachelor Of Science (Bsc) Degree, Majoring In Computer Science

Education record

Education record