Stephen M. Paulsen, Mfa Email & Phone Number

Grand Rapids, MI, US

Wyoming, Michigan

Generally responsible for everything not specifically assigned to someone else.Financial management and reporting. Internal Information Technology. External web presence, including social media, three web sites, and Shopify E-Commerce. Also Flex Rental Solutions, Katana MRP, accounting, and analytics.Customer relations, vendor management, orders processed.

Greater Grand Rapids, Michigan Area

IT and Management consulting or services to various clients in the Arts, Culture, and Entertainment sector. Clients include:- Second Stage Theatre: implemented data conversion from custom FilePro system to PASS/ProVenue maintaining the data integrity of 20,000 subscribers and donors. Installed office network for 10 users.- American Bible Society.

Greater Grand Rapids, Michigan Area

Played the role of Chief.

Greater Grand Rapids, Michigan Area

Production Assistant and Key Set PA duties for feature-length movie directed by Valerio Zanoli.

Using Donor Perfect to enter and manage information for the Development Department.

On-site management and technical support for over 50 Edward Jones Investments offices for CPUs, hubs, routers, servers, ups, cabling, and company infrastructure.Implemented several Edward Jones technology upgrades at the Branches including workstation OS upgrade, server-based to server-free office networking, and satellite-based communications to land-line.

Served on Executive Management Team to manage the business operations and IT needs of $2 million/year Performing Arts Center.Designed, implemented, and maintained phone and data network for entire company; installed, configured, and trained users for ProVenue ticketing and fundraising; converted manual capital campaign data into ProVenue; trained staff on.

Provided on-site software- and client-support services to Carnegie Hall staff.

Management responsibility of escalated support operations, installation, training and education program manager.Selected as on-site support manager for Carnegie Hall project which included data conversion, user training, and implementation of custom software features, still in place today; produced the annual North American Users' Conference in Syracuse.

Provided IT management for this award-winning Broadway theatre during a period of significant growth to over 35,000 subscribers and a $7 million budget.Provided data management, list extraction, donor analysis reporting, campaign progress reporting, donor and subscriber renewals and confirmations using PASS (now ProVenue) and The Raiser's Edge; supported a.

Completed MFA Coursework and Internship at this professional $7 million/year regional theatre.Developed reports and data extracts analyzing the activity of 14,000 donors and subscribers using PASS (version 1); produced the WinterJazz post-show cabaret; Used Manual Ticketing and Custom database to track ticket holders and donors, manage subscribers, and.

Document Coordinator for AT&T, Student in EDS's Phase II Training Program, Assistant Instructor for that same program, and programmer for AT&T's Business Billing Systems.

Wrote custom programs to control inventory, manage staff headcount, and track expenditures at the 1988 Presidential Conventions (Atlanta and New Orleans).

Master Of Fine Arts - Mfa, Theatre/Theatre Arts Management

Bachelor Of Science - Bs, Computer Science

Activities and Societies: Emersonian Fraternity. Theatre. WTHS On Air.

Masters Of Fine Arts, Theatre Management And Arts Administration

Activities and Societies: Alabama Shakespeare FestivalCoursework included: Theatre Management, Problems in Arts Management, Public Police.

Certificate, School Of Continuing Education

"Starting and Running Your Own Small Business"

Bachelor Of Science - Bs, Computer Science

Bachelor Of Science - Bs, Computer Science