Sergio Moreno work email
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Sergio Moreno personal email
I'm 32 years old, married, I live in Campinas SP, flexible to travel for work.I have work experience abroad, worked for almost three years in Vancouver CA, plus the work experiences over here in Brazil. I'm currently working at Aggreko as a Senior Service Desk Analyst.
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OwnerCustoms SmState Of São Paulo, Brazil
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Senior Service Desk AnalystAggreko Nov 2024 - PresentJaguariúna, São Paulo, BrazilActing in a 24x7 Global desk at first- and second-line support team.Covering a broad range of IT services in an complex and multicultural environment.I aim to facilitate business continuity and performance by delivering services in relation to Aggreko’s core business needs, ensuring that SLA’s are consistently met.• Provide 1st line investigation and diagnosis of IT issues and requests, resolve, or escalate as appropriate;• Provide IT support through all available channels including telephone, email, self-service portal, chat functions and walk ups;• Manage, respond to and resolve incidents and requests logged with ATS Helpdesk;• Manage, respond to and resolve incidents and requests logged with ATS Helpdesk;• Ensure adherence to ATS Global standards, policies and processes;• Ensure responsible area meets agreed SLA's and customer satisfaction is at the forefront of all interactions between the helpdesk and the customer base;• Assists in implementation, analysis and continual development of business based solutions;• Ensure audit & security compliance for all key helpdesk tasks;• Regardless of location, provide ‘in time’ response to high/critical issues;• Setup and configuration of user devices; -
Service Desk AnalystAggreko Nov 2022 - Nov 2024Jaguariúna, São Paulo, BrazilActing in a 24x7 Global desk at first- and second-line support team.Covering a broad range of IT services in an complex and multicultural environment.I aim to facilitate business continuity and performance by delivering services in relation to Aggreko’s core business needs, ensuring that SLA’s are consistently met.• Provide 1st line investigation and diagnosis of IT issues and requests, resolve, or escalate as appropriate;• Provide IT support through all available channels including telephone, email, self-service portal, chat functions and walk ups;• Manage, respond to and resolve incidents and requests logged with ATS Helpdesk;• Manage, respond to and resolve incidents and requests logged with ATS Helpdesk;• Ensure adherence to ATS Global standards, policies and processes;• Ensure responsible area meets agreed SLA's and customer satisfaction is at the forefront of all interactions between the helpdesk and the customer base;• Assists in implementation, analysis and continual development of business based solutions;• Ensure audit & security compliance for all key helpdesk tasks;• Regardless of location, provide ‘in time’ response to high/critical issues;• Setup and configuration of user devices; -
OwnerCustoms Sm Sep 2020 - PresentJaguariúna, São Paulo, BrazilResponsible for all company positions, purchasing, sales, customer service, social networks,car stereo installer, alarm, interior design with wood.
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Car Audio Senior InstallerHertz Som E Acessorios Jan 2019 - Jul 2020Jaguariúna, São Paulo, BrazilCustomer service, car stereo, alarm system installer, interior design with wood.
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Car Audio InstallerSoundsgood Nov 2016 - Oct 2018Vancouver, British Columbia, CanadaResponsibilities of the position were, adjust, align, replace or repair electronic equipmentand assemblies, install audio systems, inspect and test electronic equipment and assemblies,complete work orders, test and maintenance reports.
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Tents AssemblerAardvark Armadillo Tents Jul 2014 - Nov 2014Vancouver E Região, CanadáExchanged Program. Responsible for loading and unloading the truck, installing and dismantling the tent on the planned date.
Sergio Moreno Education Details
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Data Science -
Tamwood International CollegeAdvanced English
Frequently Asked Questions about Sergio Moreno
What company does Sergio Moreno work for?
Sergio Moreno works for Customs Sm
What is Sergio Moreno's role at the current company?
Sergio Moreno's current role is Owner.
What is Sergio Moreno's email address?
Sergio Moreno's email address is se****@****.com.br
What schools did Sergio Moreno attend?
Sergio Moreno attended Universidade Cruzeiro Do Sul, Datacamp, Tamwood International College.
Who are Sergio Moreno's colleagues?
Sergio Moreno's colleagues are Mario Diaz, Kevin Parkes, Javier V., Arie Stavros Groenewegen, Pablo Leal, Yana Jahnke, Albert Anzer Purba.
Not the Sergio Moreno you were looking for?
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Sergio Moreno
São Paulo, Sp1kpmg.com.br -
2group1auto.com, gmail.com
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Paulo Sérgio Caetano Moreno Mafra
Full-Stack Developer | Java | Springboot | Springsecurity | Angular | Mysql |São Paulo, Sp -
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