S.M. Shamiur Rahman Email & Phone Number

Dhaka, Bangladesh

Gulshan, Dhaka, Bangladesh

As a Project Manager at Navigator Technologies, I am responsible for overseeing the successful execution of projects. My key responsibilities include:Maintaining staging and production environment deploymentsCoordinating with project team members and providing day-to-day work guidanceConducting cross-browser testing for developed websitesEngaging in research and development (R&D) activities for new featuresManaging project deliverables such as project plans, schedules, status reports, and documentationAssigning work to the development team and maintaining Jira sprintPerforming API testing using PostmanCreating test plans, writing test cases, and executing test cyclesCollecting end user stories and translating them into technical diagrams for better understandingConducting manual testing of mobile apps and websitesManaging existing projects with the digital teamExploring new business scope and initiating new projectsAt Navigator Technologies, I collaborate with a dedicated team to deliver successful projects and achieve client satisfaction. I continue to enhance my project management skills and leverage my technical expertise to drive impactful results.

Dhaka, Bangladesh

As a Project Manager at Visual i LTD, I successfully led the delivery of diverse projects while ensuring the highest standards of quality. My key responsibilities included:Collaborating closely with developers, I fostered a collaborative environment to deliver high-quality features. Through effective communication and coordination, we transformed innovative ideas into tangible outcomes.Conducted meticulous cross-browser testing using LambdaTest, ensuring seamless functionality across different browsers and optimizing user experience.Gathered clients' stories and requirements, translating them into detailed technical documentation. This facilitated clear communication and empowered the development team to deliver tailored solutions.Led a web content and design team, providing guidance and support to nurture creativity and collaboration. Together, we delivered captivating websites that showcased clients' brands and engaged target audiences.Conducted comprehensive API testing using tools like Postman to verify accuracy and efficiency of integrations, ensuring seamless interactions between systems.Developed and executed detailed test plans, wrote test cases, and performed rigorous test cycles to identify and resolve issues, ensuring the delivery of high-quality outcomes.Leveraged expertise in WordPress to build visually stunning and user-friendly websites that met clients' specific requirements.Conducted thorough manual testing of mobile apps and websites, ensuring optimal performance and exceptional user experience.Created site maps and followed SDLC and STLC methodologies to maintain efficient workflows, fostering timely project completion.As a Project Manager at Visual i LTD, I blended technical expertise with a human touch, delivering exceptional results through collaboration, meticulous testing, and a focus on client satisfaction.

Dhaka, Bangladesh

As a Customer Success Specialist and Project Coordinator at Loosely Coupled Technologies, I played a pivotal role in ensuring the success of our clients and projects. With responsibilities spanning both production and development technology environments, I made valuable contributions in the following areas:Maintaining and supporting technology environments for seamless operation.Providing technical back-office support and managing relationships with enterprise and SME clients, as well as internal operations.Utilizing social listening to gather insights, map data, perform analysis, and generate reports.Conducting subject matter training to empower team members and clients in effectively utilizing our technology solutions.Leading the implementation and training of AI BOTs, content over BOTs, and gaming portals.Managing User Acceptance Testing (UAT) and Payment Gateway implementation for smooth customer experiences.Conducting API testing, offering database support, and writing comprehensive test cases.Performing manual testing for mobile apps and web interfaces, ensuring optimal performance.Contributing to UI/UX design for visually appealing interfaces.Proficiently configuring domain hosting, proxy settings, and SSL certificates for secure web experiences.I had the privilege of managing key clients, including Suzuki Bangladesh, Smart Technologies (BD) Ltd, Unilever Bangladesh – Pureit, Bkash, Rangs Industries, Maxis Pay, Binge, Robi Axiata Limited, Grameen Phone, Bangladesh Cricket Board, Edison Group, and Bepasar (Percetakan Nasional Malaysia Berhad). By building strong relationships and delivering exceptional service, I fostered client satisfaction and long-term partnerships.

Dhaka

Bachelor'S Degree, Computer Science

Higher Secondary Certificate, Science

Secondary School Certificate, Science