Stephen Mark Smith Email & Phone Number

Gosport, Gb

Portsmouth, England, United Kingdom

- Played a critical role in preventing major bugs from occurring in the production environment by carrying out pre-release regression testing in the pre-production environment, specifically spotting a major issue in which a dark web scanner, a key component of DarkIQ, was not picking - Used a shift-left approach to test case design and creation for upcoming features, using acceptance criteria written by product owners and designs created by the UX team to guide the creation of test… Show more - Played a critical role in preventing major bugs from occurring in the production environment by carrying out pre-release regression testing in the pre-production environment, specifically spotting a major issue in which a dark web scanner, a key component of DarkIQ, was not picking - Used a shift-left approach to test case design and creation for upcoming features, using acceptance criteria written by product owners and designs created by the UX team to guide the creation of test cases- Conducted testing on front-end web elements, backend web elements and tools designed to allow customers to directly interact with API- Collaborated with senior QAs, web developers and product owners to ensure that bug fixes and new features are correctly tested and is released to customers swiftly and in the best possible quality- Received positive feedback for being very proactive, resourcefulness in creating tools to assist the QA team, catching critical bugs and taking the initiative to address gaps in test coverage Show less

Portsmouth, England, United Kingdom

In this contract role, I was involved with the development and testing of the upcoming release, Robocraft 2.- Conducted functional and regression testing using exploratory testing methodologies to confirm that bugs have been fixed in addition to making sure that previously resolved issues have not reoccurred- Used Unity to examine any underlying fixes and adjustments to game mechanics to confirm any fixes that are not obvious to the end user, in addition to manipulating data to test… Show more In this contract role, I was involved with the development and testing of the upcoming release, Robocraft 2.- Conducted functional and regression testing using exploratory testing methodologies to confirm that bugs have been fixed in addition to making sure that previously resolved issues have not reoccurred- Used Unity to examine any underlying fixes and adjustments to game mechanics to confirm any fixes that are not obvious to the end user, in addition to manipulating data to test particular issues- Communicated with game designers, programmers and artists over Slack to ensure that fixes are carried out as well as discussing reproduction steps for each issue Show less

Gosport, England, United Kingdom

In my role at Alver Services, a company under contract with major clients such as IBM, I conduct exploratory testing on web browser-based business applications, identifying issues with new features, updates, and client-requested software fixes. Additionally, I execute regression testing with detailed documentation to ensure application functionality and integrity. My responsibilities also include developing and documenting test steps to guide bug fixes and feature updates, as well as reporting… Show more In my role at Alver Services, a company under contract with major clients such as IBM, I conduct exploratory testing on web browser-based business applications, identifying issues with new features, updates, and client-requested software fixes. Additionally, I execute regression testing with detailed documentation to ensure application functionality and integrity. My responsibilities also include developing and documenting test steps to guide bug fixes and feature updates, as well as reporting and detailing bugs to development teams via GitLab for timely resolutions. • Strategically conducted exploratory testing, contributing to the identification and resolution of critical issues, ensuring client satisfaction and project success.• Received positive feedback for attention to detail and quality of documentation, with project managers specifically requesting involvement in testing due to exceptional performance. Show less

Remote

At Poly Fruit Studios my responsibilities involved utilising Unity to craft level blockouts, transforming layouts into interactive levels for testing. I also constructed levels with proprietary tools, ensuring completeness, player guidance, and calibrated difficulty. In addition, I led the Level Design team, fostering a positive and productive atmosphere, and collaborated with cross-functional teams to accelerate game development. • Led the Level Design team, resulting in timely… Show more At Poly Fruit Studios my responsibilities involved utilising Unity to craft level blockouts, transforming layouts into interactive levels for testing. I also constructed levels with proprietary tools, ensuring completeness, player guidance, and calibrated difficulty. In addition, I led the Level Design team, fostering a positive and productive atmosphere, and collaborated with cross-functional teams to accelerate game development. • Led the Level Design team, resulting in timely delivery of high-quality game levels and enhanced team performance.• Introduced a streamlined process for level design, improving efficiency and maintaining consistency across the team. Show less

Havant, England, United Kingdom

During my tenure at Orbx Simulation Systems I was responsible for designing intricate game levels for Microsoft Flight Simulator (2020), specialising in airports crafted from satellite data. Additionally, I embedded detailed mappings for Artificial Intelligence, environmental surfaces, and architectural structures. Despite remote collaboration challenges during the Covid-19 lockdown, I actively participated in communication via Discord to ensure seamless project progress. • Made… Show more During my tenure at Orbx Simulation Systems I was responsible for designing intricate game levels for Microsoft Flight Simulator (2020), specialising in airports crafted from satellite data. Additionally, I embedded detailed mappings for Artificial Intelligence, environmental surfaces, and architectural structures. Despite remote collaboration challenges during the Covid-19 lockdown, I actively participated in communication via Discord to ensure seamless project progress. • Made significant contributions to Microsoft Flight Simulator (2020), earning acknowledgment in the game's credits and contributing to its immersive gameplay experience.• Received praise from colleagues for the detail and realism of designed game levels, enhancing overall player experience. Show less

Portsmouth, United Kingdom

I actively supported and guided customers through resolving technical game issues via email, ensuring a smooth and enjoyable gaming experience. Collaborating closely with the Quality Assurance team, I efficiently forwarded player-submitted bug reports for thorough investigation and resolution, contributing to the continuous improvement of game quality.• Received commendations for providing prompt and effective customer support, resulting in improved player satisfaction ratings and… Show more I actively supported and guided customers through resolving technical game issues via email, ensuring a smooth and enjoyable gaming experience. Collaborating closely with the Quality Assurance team, I efficiently forwarded player-submitted bug reports for thorough investigation and resolution, contributing to the continuous improvement of game quality.• Received commendations for providing prompt and effective customer support, resulting in improved player satisfaction ratings and increased player retention.• Implemented streamlined processes for addressing common player issues, resulting in faster resolution times and reduced support ticket backlog. Show less

Msc Creative Technologies - Computer Games Technology Pathway, Computer Games And Programming Skills

Activities and Societies: Vice-President of Gaming Society (2018/19) Lead Coordinator of the Cosplay Contests held at the Nerdvana events.

Bsc Computer Games Technology, Computer Games And Programming Skills, First Class Honours

Activities and Societies: Vice-President of Board Gaming Society (2017/18) During my Bachelor's Degree, I gained practical experience.