Svetlana Staneva

Svetlana Staneva Email and Phone Number

Technical Support @ Eventsforce
london, greater london, united kingdom
Svetlana Staneva's Location
Kesgrave, England, United Kingdom, United Kingdom
Svetlana Staneva's Contact Details

Svetlana Staneva work email

Svetlana Staneva personal email

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Svetlana Staneva phone numbers

About Svetlana Staneva

Svetlana Staneva is a Technical Support at Eventsforce. She possess expertise in microsoft office, access, microsoft project, visio, r and 6 more skills. Colleagues describe her as "'Ridiculously efficient’ is the phrase that comes to mind when I think about working with Svetlana. She takes pride in handling her tasks and responsibilities with a level of professionalism and accountability that is only surpassed by the quality of customer service she provides. She is also a consummate team player who is dedicated to contributing in as many ways as she can. It was a great pleasure to work with Svetlana and I would highly recommend her for any position she chooses to pursue."

Svetlana Staneva's Current Company Details
Eventsforce

Eventsforce

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Technical Support
london, greater london, united kingdom
Employees:
24
Svetlana Staneva Work Experience Details
  • Eventsforce
    Technical Support Specialist
    Eventsforce Apr 2017 - Present
    London, Uk
    Technical Support ----------------------------• Take ownership of customer incidents from first contact until resolved• Investigate issues reported by customers and identify root causes• Reproduce errors, provide a workaround or create a bug report• Conduct API testing to validate functionality• Provide CSS/HTML fixes for responsive design queriesData Mining ----------------------------NLPLanguage Used: Python Libraries Used: NumPy, pandas, Matplotlib, sklearn, SciPy, NLTK, spaCy, GensimOperating Systems Used: Linux, Windows• Extracted all Zendesk tickets via API• Conducted text preprocessing• Generated topic modeling visualizations• Shared data insights with upper managementAI Working Group member
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  • Pennwell
    Registration Coordinator
    Pennwell Mar 2015 - Feb 2016
    London, Uk
    • Handled all pre-registration and on-site activities for international trade shows• Set up and maintained scheduled events in the online registration database• Provided support for attendee queries, processed financial transactions, supervised registration staff onsite
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  • Nordic Choice Hotel Skt. Petri
    Receptionist
    Nordic Choice Hotel Skt. Petri Dec 2010 - Sep 2014
    Copenhagen, Dk
    • Processed reservations, room changes and checked guests in and out • Balanced the guest ledger and run night audit • Settled and sent invoices to third-party intermediaries
  • Aviation Nation Foundation
    Project Manager
    Aviation Nation Foundation Dec 2007 - Dec 2008
    Las Vegas, Nevada, United States
    • Developed critical path method schedule in accordance with air show management standards• Assisted in preparation of the operating budget and delivered cash flow statements • Served as liaison between operations and accounting supplier to ensure proper bookkeeping
  • Aviation Nation Foundation
    Event Management Coordinator
    Aviation Nation Foundation May 2007 - Nov 2007
    Las Vegas, Nv
    • Processed sponsors’ credit cards and coordinated payments to governmental agencies• Evaluated degrees of risk and coordinated the purchase of event insurance policy • Recorded registrations and worked at registration on-site at the Air Show / Aerospace Symposium
  • University Of Nevada Las Vegas
    Graduate Research Assistant
    University Of Nevada Las Vegas Aug 2006 - May 2008
    Las Vegas, Nv
    • Conducted research on various projects in hospitality management; Proctored and graded quizzes/exams
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  • Celebrity Cruises
    Telephone Operator
    Celebrity Cruises May 2004 - Dec 2005
    Gts Summit & Constellation
    • Operated switchboard to handle passengers’ inquiries / complaints and place outbound calls• Dispatched work orders to appropriate personnel and made purser’s logs• Handled embarkation and disembarkation in conjunction with the ship’s operations plan
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Svetlana Staneva Skills

Microsoft Office Access Microsoft Project Visio R Sql Html Cascading Style Sheets Convention Management Trade Show Operations Database Design

Svetlana Staneva Education Details

Frequently Asked Questions about Svetlana Staneva

What company does Svetlana Staneva work for?

Svetlana Staneva works for Eventsforce

What is Svetlana Staneva's role at the current company?

Svetlana Staneva's current role is Technical Support.

What is Svetlana Staneva's email address?

Svetlana Staneva's email address is sv****@****ell.com

What is Svetlana Staneva's direct phone number?

Svetlana Staneva's direct phone number is +4420778*****

What schools did Svetlana Staneva attend?

Svetlana Staneva attended University Of Nevada-Las Vegas.

What skills is Svetlana Staneva known for?

Svetlana Staneva has skills like Microsoft Office, Access, Microsoft Project, Visio, R, Sql, Html, Cascading Style Sheets, Convention Management, Trade Show Operations, Database Design.

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