Sharron Muller Email & Phone Number

Arlington Heights, Il

Answering emergency and non-emergency calls for eleven municipalities; dispatching police, fire, and EMS personnel; reviewing and evaluating 911 calls in accordance with national academy standards; supervising a shift of 15 employees as Acting Operations Manager in a fast-paced emergency call center.

Oak Brook, Il

Proofreading and creating documents, including executive summaries, agendas, meeting minutes, and speeches; HR benefit tracking and maintenance; accounts receivable/payable; marketing with Constant Contact; updating the organization's website; budget research; meeting setup; assisted with hosting large and small events for local municipal leaders.

Answering emergency and non-emergency calls for service; dispatching all municipal service personnel and equipment; prioritizing tasks in an often fast-paced environment; training probationary dispatchers; public educations and events; entering and maintaining current data in computer; general office tasks.

Answering emergency and non-emergency calls for police service for three towns; dispatching police personnel; prioritizing tasks in an often fast-paced environment; Acting Supervisor; certified Communications Training Officer and Lead Trainer; planning and executing employee events and public relations activities; computer network troubleshooting and set-up; assistance in accounting and budget research; general office tasks.

Ba, Business Management

Activities and Societies: Kappa Gamma PiManagement program encompassing organizational behavior, HR, project management, administrative.

Associates Degree, English

Also earned Certificate in Travel/Tourism, 1994

Education record