Steve Munroe Email & Phone Number

A customer-oriented and goal-driven Manager. Key member of leadership team, with 25+ years’ experience developing high-performing sales teams, driving growth, maximizing profitability and increasing customer satisfaction scores.♦ Successful track record of Sales Management, Developing Sales Leaders, Driving Sales & Marketing Initiatives, Customer Success Outcomes, Process Improvement, Mentoring/Training, Goal Setting, Objection Handling, Market Research, Maximizing Profits, and managing all aspects of dealership operations.♦ Exceptional leadership, negotiation, communication and presentation skills. Influencer with the ability to build team loyalty and lasting customer relationships. ♦ My longevity with one Dealer for 25 plus years in Van Wert, Ohio and 5 years in New Jersey is a testament to my strengths. The personal characteristics that I bring to work daily such as commitment and professionalism are essential to our dealership’s profitability, performance, and culture.CORE COMPETENCIES★ Sales / Influencing / Closing★ Leadership★ Sales Management★ Dealership Operations★ Customer Satisfaction★ Training / Mentoring ★ Motivating / Developing★ Sales Forecasting / Goal Setting★ Advertising / Marketing★ Wholesale / Retail / Purchasing★ Profit Maximization / Revenue★ Financing / Lender Relationships ★ Negotiations★ Inventory Management★ Performance Metrics★ Leasing★ Relationship Selling★ Communications

Listed skills include Vehicles, Automobile, Strategic Planning, New Business Development, and 8 others.