Steven Muratcea

Steven Muratcea Email and Phone Number

All Things Digital Experience - Connecting Dealers, Customers, Clients. @ Keyloop
Steven Muratcea's Location
Canada, Canada
Steven Muratcea's Contact Details

Steven Muratcea personal email

n/a
About Steven Muratcea

"Okay - but, why?" | "There's always another way"I strive to understand the reason and motivation behind why things work a certain way, and what motivates consumers to make the choices they do. The way an organization communicates to their audience, and the way their audience interacts with that message - this is what I love to dig into. As I understand the relevant concepts, I'm able to devise ways to reach the desired outcomes. I'm an internet and sales-savvy professional with a high regard for consumer satisfaction, and implementing consumer-centric environments. My results are data-driven, and I take my time to understand the relevant analytics. This, combine with my innate ability to build relationships, allows me to be an integral piece to the success of my team.I believe in a mind-positive work environment, and in making all attempts to exceed customer and co-worker expectations. I possess very strong skills in technology and media related fields. Enthusiastically leads and trains others. Enjoys analyzing data regarding consumer shopping trends. Graduated with experience in social media communications, interactive digital media, and various forms of creative software from two different colleges and programs. Has strong sales and negotiation experience. Concise communication is an asset and is always practiced. Social Media certified by HootSuite.

Steven Muratcea's Current Company Details
Keyloop

Keyloop

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All Things Digital Experience - Connecting Dealers, Customers, Clients.
Steven Muratcea Work Experience Details
  • Keyloop
    Regional Manager
    Keyloop Feb 2023 - Present
    London, Ontario, Canada
    As the Regional Manager for Keyloop, I oversee both Rapid RTC and SERTI products in the southwestern Ontario region. My responsibilities include prospecting, generating, and securing sales of Keyloop's digital communication solutions directly into automotive dealerships, as well as providing account management and customer success management. I play a critical role in driving customer satisfaction and revenue growth in the region, leveraging my expertise in Internet Lead Management (ILM) and… Show more As the Regional Manager for Keyloop, I oversee both Rapid RTC and SERTI products in the southwestern Ontario region. My responsibilities include prospecting, generating, and securing sales of Keyloop's digital communication solutions directly into automotive dealerships, as well as providing account management and customer success management. I play a critical role in driving customer satisfaction and revenue growth in the region, leveraging my expertise in Internet Lead Management (ILM) and automotive industry trends and best practices.Quick Points:-Successfully drive sales and revenue growth for Keyloop's digital communication solutions in the southwestern Ontario region, including both Rapid RTC and SERTI products.-Manage and maintain relationships with automotive dealerships to promote and sell Keyloop's communication solutions.-Leverage expertise in Internet Lead Management (ILM) and automotive industry trends to provide customized solutions for dealerships and effectively promote Keyloop's products.-Optimize customer experience by providing training and support to clients on Keyloop's communication platforms, leading to increased customer satisfaction and improved retention.-Successfully manage a complex sales pipeline, using tools and technology to track opportunities and automate the sales process, resulting in increased efficiency and improved results.-Collaborate with cross-functional teams to provide seamless customer experiences and drive revenue growth across all Keyloop products. Show less
  • Rapid Rtc
    Regional Sales Manager
    Rapid Rtc Jan 2022 - Present
    Ontario, Canada
    Ontario South/West. Building and nurturing relationships with the leading Internet Lead Management and Digital Customer Engagement (chat/text/social) tools for dealerships.
  • Motoinsight
    Dealer Success Manager
    Motoinsight May 2020 - Dec 2021
    London, Ontario, Canada
  • Craft Property Group
    Assistant General Manager & Leasing Manager
    Craft Property Group Mar 2019 - May 2020
    London, Canada Area
  • Craft Property Group
    Leasing & Marketing Manager
    Craft Property Group Jul 2018 - Mar 2019
    London, Canada Area
  • Carmix Auto
    Sales / Assistant Sales Manager
    Carmix Auto May 2017 - May 2018
    London, Ontario, Canada
  • Finch Hyundai
    Sales And Leasing Consultant
    Finch Hyundai Nov 2016 - May 2017
    London, Ontario, Canada
  • Bmw London
    Assistant Sales Manager
    Bmw London May 2016 - Oct 2016
    London, Ontario, Canada
  • Westgate Honda
    Internet Sales Manager
    Westgate Honda Dec 2013 - May 2016
    London, Canada Area
  • Competition Toyota
    Product Advisor - Sales And Leasing
    Competition Toyota Aug 2013 - Dec 2013
  • Sears Canada
    Electronics Sales Specialist
    Sears Canada Nov 2010 - Sep 2013

Steven Muratcea Skills

Teamwork Customer Service Microsoft Office Adobe Creative Suite Facebook Illustrator Photoshop Microsoft Word Microsoft Excel Powerpoint Indesign Photography Dreamweaver Html Windows Editing Public Speaking Sales Internet Strategy Automotive Sales Management Sales Process Customer Satisfaction Marketing Time Management Management Leadership Social Media Social Networking Team Leadership Customer Retention Training E Commerce Negotiation Social Media Marketing Team Building Marketing Strategy Vehicles Profit New Business Development Communication Digital Marketing Customer Experience Sales Operations

Steven Muratcea Education Details

  • Fanshawe College
    Fanshawe College
    Interactive Media Design & Production
  • Conestoga College
    Conestoga College
    Media And Communications
  • Cameron Heights Collegiate Institute
    Cameron Heights Collegiate Institute

Frequently Asked Questions about Steven Muratcea

What company does Steven Muratcea work for?

Steven Muratcea works for Keyloop

What is Steven Muratcea's role at the current company?

Steven Muratcea's current role is All Things Digital Experience - Connecting Dealers, Customers, Clients..

What is Steven Muratcea's email address?

Steven Muratcea's email address is sm****@****ght.com

What schools did Steven Muratcea attend?

Steven Muratcea attended Fanshawe College, Conestoga College, Cameron Heights Collegiate Institute.

What skills is Steven Muratcea known for?

Steven Muratcea has skills like Teamwork, Customer Service, Microsoft Office, Adobe Creative Suite, Facebook, Illustrator, Photoshop, Microsoft Word, Microsoft Excel, Powerpoint, Indesign, Photography.

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