Marketing Coordinator/ Senior Administrative Assistant
Seaport Companies (Seaport Hotel And Seaport World Trade Center Boston)
Marketing Coordinator (Mar. 2008 – Jun. 2010)Senior Administrative Assistant – President’s Office (Apr. 2006 – Mar. 2008)Senior Administrative Assistant – Sales (Sep. 2005 – Apr. 2006)• Administrative support to the office of John E. Drew, President & CEO.• Answered incoming phone calls, opened all mail, processed signature requests, maintained office filing and ordered office supplies. Occasional special projects as needed.• Booked domestic and international travel arrangements for Senior Executives as needed.• Updated, edited, and wrote content for 4 web sites, brochures, online and print content, press releases, and daily company-wide newsletter.• Maintained marketing database and helped create email marketing campaigns.• Schedule and coordinate internal events for photo shoots and press opportunities.• Maintain consistency of online property descriptions and assist with social media sites for the hotel, restaurant, bar, and health club.• Assist in management of public relations firm promoting Aura restaurant and Tamo™ bar.• Supervise certificate of donation letter process, ensuring accurate documentation for finance department.• Created Journalist resumes to disseminate critical guest information to staff, resulting in over-the-top personalized service for key guests and exceptional reviews.• Suggested Boppy® pillows for pillow library and ride-along seats for kids on adult bicycles; resulted in “wowing” guests with distinctive service.• Exceeded occupancy goals and built revenues for hotel, restaurant, and bar through team collaboration in conception and marketing of special events designed to attract local groups, tenants, and tourists.