Outsourced to Western Union from Ibex GlobalIndustry: Financial ServicesHeadquarters: Denver, Colorado, United StatesDepartment: Enterprise Reporting & AnalyticsData Tools/Technologies: Tableau, GITLAB, Snowflake, Netezza, MS Excel, Jira, Alteryx, PowerBI & Okta. Primarily focused on migration project from Tableau to PowerBI, and stakeholder management over JIRA.✅ Responsible for leading and migration of dashboards and reports from Tableau to Power BI for Western Union.✅ Successfully converted Business Objects into PowerBI Paginated reports.✅ Managed Power BI workspaces and scheduled reports.✅ Facilitated meetings with cross-functional teams, stakeholders, and customers.✅ Proficient in Tableau, Power BI, Snowflake, and other data tools.✅ Contributed to efficient enterprise-wide implementations.

Client: Western UnionIndustry: Financial Data ServicesDepartment: Enterprise Reporting & AnalysisRole : BI Migration Analyst

Role: Tableau DeveloperClient: Western UnionDepartment: Enterprise Reporting Analysis

Primarily focused on Snowflake and Tableau Development.Utilizing concepts associated with developing reports for a large audience that will refresh typically on a daily basis for several Western Union's internal departments which incorporates data from different Subject Areas and Systems, includes:✅Optimizing queries, writing complex SQL and developing Tableau and PowerBI reports for business users to view and make their decisions accordingly through requests which are appeared on JIRA. ✅Customer Service – Multichannel interaction statistics. Genesys and Avaya systems for call data. Salesforce.com for chat and email.✅Quality Assurance – Quality Evaluation results from NICE primarily.✅Compliance – GSI & Regulatory process adherence from in-house WU Systems.✅Performance Management – Many reports combine key data from many systems to provide insight into improve the effectiveness of customer-facing operation.

✅Designing, Developing Applications on C# .Net, JScript, T24, ✅Database Administration - Activity monitoring index management, Disaster recovery✅Developing ETL (SSIS Packages).✅Performance Tuning (SQL Server 2019) for new and existing db procedures, packages and jobs.✅Visualizing data through Reports (Crystal Reports, SSRS, Tableau) for Treasury, Branch banking and Asset Management and Compliance. ✅Developing new and maintaining Bank's Datamart (SSAS).