Murthy Sn Email & Phone Number

Bengaluru

Bengaluru, Karnataka, India

At Indegene (Indian MNC with 5000+ employees spread across India, US, China, Japan, Europe, Mexico and Guatemala), I lead a team of Business Process Transformation Professionals involved in Enterprise level Process Design and Automation. Indegene is a digital-first, life sciences commercialization company.I am part of the Core Leadership team that is tasked with setting up and / or enhancing multiple functions (also called as Institutions of Excellence) within the Global Operations Group (Process Design & Automation (PD&A), Knowledge Management (KM), Risk, Audit and Compliance (RAC), Enterprise PMO, WFM and Enterprise IT) ; while being the owner and lead for the PD&A and KM functions.Driving implementation of enterprise-wide initiatives such as RPA, IPA, Lean Six Sigma, Knowledge Management practices and platform/s, ISO certifications for ESG (Environment, Social and Governance) related areas such as ISO 14001, ISO 45001 and ISO 26000, SOC2 programs. Design and rollout of training programs for employees at all levels for developing Quality and Continuous Improvement mindset that impacts Quality, Information Security and Business Continuity areas.I lead and drive initiatives that Focus on Efficiency, Effectiveness and Efficacy (Triple Es) for enterprise level business and support functions. Team leverages Tools and Techniques of Process Automation and Analytics to enable the triple Es for the enterprise.

Bengaluru Area, India

*Created the Business Excellence (BE) roadmap for Conduent India (13K+ employees); set up the team from the base (also facilitated build out of a similar team for Philippines & Malaysia)*Executed the launch and rollout of the BE roadmap across multiple LOBs (with tangible and intangible benefits of 3+ Mn USD for Conduent and client entities) Co-lead an end to end review of a 200+ client account (big 4) from a process, tech and innovation perspective to identify opportunities for improvement, gaining efficiencies and generating newer revenue streams (from UK / Romania)*Conceptualized a framework for driving org wide Innovation & COMM Model (Conduent Operations Maturity model) *Led the ideation, launch and execution for the Idea Box Program; Mobile app, Kiosk and Web link serving as omni channel options for employees to submit workplace ideas that help make Conduent a great place to work (2000+ ideas across multiple themes with high conversion rate) *Supported the business teams on automation (RPA, Workflows, etc) initiatives across F&A, Procurement, HR, Healthcare, etc through opportunity identification, prioritization & execution for 25+ ideas currently*Developed the BE employee training and certification curriculum (rolled out several class room and online programs with 95+% satisfaction rates) *Conceptualize and drive the COMM (Conduent Operations Maturity Model) Model to drive operational process maturity index, IT – Biz collab model, BQC & business scorecards, BE Consulting pipeline management, Policies, budgeting, 2020 strategy, CSAT linked to 3i framework (Immediate, Intelligent, Individualized), BCP / DR effectiveness, Support for CMM / ISO activities

Mumbai Area, India

At Morningstar, I lead strategic and functional initiatives for the Data and Development centers by leveraging programs such as Change Management, Business Transformation, Digitization, RPA (Robotic Process Automation), Agile, Lean Six Sigma, Process certifications, Team Huddles, Process migrations, Data Analytics across Software development, Equity Data operations, Support functions, F&A shared services, Finance, Sales, Procurement, HR. Role also includes need based participation that includes providing thought leadership for the governance and implementation of best practices across the centers. I am also responsible to create a culture of excellence and delivering business impact through the execution of several events focused on bringing in process improvements, creation of communities such as Opex hour, Scrummaster community, facilitating participation during conferences / seminars

Bangalore

Responsible for setting up and deployment of a comprehensive Quality and continuous improvement culture at all the Shared Services delivery centers in India, China, Poland and Argentina.Supporting the organization in terms of identifying,prioritizing and execution of high value and business impacting projects that aim at optimizing efficiency and effectiveness (successfully driven more than 400+ projects that aim at waste elimination, standardization, risk and compliance management, error reduction / minimization, cost reduction) with huge tangible and intangible results. Key support areas :process design, process improvements, process standardization, process robustness, process innovation and transformation Set up an effective business scorecard creation and review process for all business teams Set up the end to end VOC (Voice of the Customer) process that starts from initiation of survey requests to the point where results are gathered and analyzed and reported back to the business lines leading to issue resolution The team's expertise has been leveraged hugely through replication of the performance excellence team's offerings at other global centers across the globe ; as well as supporting several shared services users and EY clientsSet up an online workflow program called as "Turbo" essentially a highly active and innovative employee suggestion scheme where employees submit a process improvement idea which is mentored by a PE black belt towards successful completion resulting in business impact (> 1500 projects mentored and closed)Instrumental in setting up a Best Practice Central forum which facilitates sharing and replicating best practicesCreation of a Quality culture while driving a culture of employee training, mentoring,project execution & quality events across the organization through which employees develop problem solving, data based decision making, influencing, analytical skills through the training and projects imparted by my team

Bengaluru Area, India

Handled a 30 member team comprising of four functions (a) Six Sigma (b) SOX (c) Gobal Training & Documentation & (d) Global Reporting teams.I was responsible for conceptualizing & implementing a comprehensive framework for implementing Six Sigma and LEAN in the company. Responsible for getting buy in on the program from leaders at all levels of the organization, built a team of excellent Black Belts. High impact process improvement projects carried out in the Accounts Payable, Fixed Assets Management, Billing, Order Management, Collections processes at the GFIC (Global Finance Information Center)

Hyderabad Area, India

Was responsible for six sigma project identification, kick off, mentoring and project closure. Also responsible for running quality events aimied at operationalizing quality culture in the division.

Bengaluru, Karnataka, India

While in this company, have worked in various areas such as Supplier Quality, Manufacturing, ISO 9000, Six Sigma Black Belt and Master Black Belt, Organizing and co coordinating process audits for all GE Medical systems business units across India. Have also worked on the digitization processes of GE.Role 1 at Wipro GE - Senior Engineer Supplier QualityRole 2 at Wipro GE - Manager – Black Belt & Sales DigitizationRole 3 at Wipro Infotech - Manager – Product & Mission Quality

Bengaluru, Karnataka, India

Was responsible for ISO 9000 activities as Lead Assessor, Final Inspection section head, Instrument Calibration section Head

Bengaluru, Karnataka, India

Responsible for all quality activities (such as incoming, process and field quality, ISO 9000 implementation, TQM implementation as Asst Co - ordinator)

Bengaluru Area, India

General Management Program On Managing Complexity, Uncertainty And Integration

Be - Mechanical, Work Study, Quality Control And Reliability

Organized Industrial tour for a batch of 20 classmates visiting 20+ organizations in the manufacturing sectors to get industrial exposure.

Mba, Operations And Marketing

Completed the 2 year course that was focused on operations and marketing management areas Carried out a project as a part.