John Isaac G. Email & Phone Number

Davao City, Ph

Chicago, Illinois, United States

- Conduct SQL queries and exploratory data analysis to extract insights into user rental KPIs, identifying areas for improvement.- Utilize advanced data visualization techniques to interpret findings and facilitate informed decision-making.- Monitor global events impacting local market demands and make necessary backend adjustments to optimize pricing strategies.- Create ad-hoc market reports for presentations at roadshows and other STR (Short-Term Rental) events.- Collaborate with hosts, large property managers, and revenue managers to develop effective booking strategies.- Provide data-driven intelligence on pricing strategies, leveraging current market trends for optimal revenue outcomes.

Chicago, Illinois, United States

- Provided advanced customer support, handling T1 and T2 tickets via email, chats, and calls.- Assisted users with integration and optimized listing settings for effective revenue management.- Analyzed portfolio and market data to provide actionable insights and collaborated on product improvements.

Chicago, Illinois, United States

- Supported customer needs by managing T1 tickets and assisting with initial integration and setting reviews.- Collaborated with engineering and data science teams to enhance product features and troubleshoot issues.

Chicago, Illinois, United States

- Provided customer support, handling T1 tickets and guiding users on initial setup and integration.- Offered insights into optimal settings using knowledge base resources and collaborated on product enhancements.

Subjects granted/answering;- Mechanical Engineering- Math (Calculus, Linear Algebra, Algebra, Applied Mathematics, & Math - Other)Helpful rate (as of November 2022): 86%Questions answered: 468

Jeddah, Makkah, Saudi Arabia

- Identified new business opportunities and prepared tenders, proposals, and quotations.- Provided pre-sales and post-sales support, including troubleshooting and product education.- Maintained sales records, suggested process improvements, and demonstrated product benefits to customers.

Quezon City

- Recommended product model codes, spare parts, training, and services for Daniel, Micromotion, Rosemount Flow, and Roxar products, based on process data, existing meters, custom requirements, and industry safety standards.- Communicated with suppliers for buyout products, negotiating pricing to ensure target gross profit margins were met.- Responded to technical inquiries from sales teams and customers, providing detailed and accurate solutions to address their needs.- Analyzed customer process data and industry standards to propose the most suitable products and services, ensuring optimal performance and compliance.- Coordinated with internal teams to ensure timely and accurate fulfillment of technical service requests and product recommendations.

Ncr - National Capital Region, Philippines

- Researched lubricant specifications for industrial and automotive applications.- Gathered data on market trends and demands.- Secured accounts with 2GO Shipping and SuperCat (2018-2019).- Coordinated technical inquiries across all channels by reviewing OEM manuals and machine conditions.- Provided internal and external training on lubricant basics and after-sales services.- Designed training materials on lubricants, grease, maintenance, and handling.- Managed after-sales services, including lubricant oil analysis and warehouse visits.- Improved marketing tools, including price lists, product data sheets, and product catalogs.

Makati, Philippines

- Evaluated and matched client equipment with bearing part equivalents.- Managed client communication on bearing usage, preferences, and forecasting.- Conducted bearing seminars for various stakeholders.- Performed site inspections and advised on bearing handling.- Recommended solutions based on failure and root cause analysis.- Coordinated with Japanese counterparts on product issues.- Organized marketing activities, including PhilSuTech 2017.

Ncr - National Capital Region, Philippines

- Assisted the Technical Service Engineer by providing various detailed reports.- Conducted aircraft inspections on the end of flight to ensure safety and compliance.- Collaborated with other departments to compile and assemble the pilot's service manual.

Ncr - National Capital Region, Philippines

- Gained hands-on experience in various mechanical processes provided by the company.- Reviewed and laid out metal sheets offered by Hap Heng Engineering and Machine Shop for clients.- Designed multiple metal sheet projects using CAD software for cost estimation and material sizing.

Bachelor Of Engineering (B.Eng.), Mechanical Engineering

Activities and Societies: - Former Driver of Team PUP Manila Shell-Eco Marathon Asia 2014 - Iron Head - Former Member of Team Tanglaw.

Master'S Degree, Mechatronics, Robotics, And Automation Engineering

Incomplete (For Thesis)