May 2024 - Present
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Sateesh Narayan Email & Phone Number
Senior Director | Building High-Performing Teams at Engineersmind
at
engineersmind
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Director | Building High-Performing Teams at Engineersmind
Location
Bengaluru, Karnataka, India
Who is Sateesh Narayan? Overview
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Quick answer
Sateesh Narayan is listed as Senior Director | Building High-Performing Teams at Engineersmind at engineersmind, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Sateesh Narayan.
Sateesh Narayan previously worked as Senior Director at Engineersmind and Senior Practice Manager at Liferay. Sateesh Narayan holds Executive Post Graduate In Information Technology Management & Analytics, Cgpa : 3.2 from Indian Institute Of Management, Kozhikode.
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engineersmind
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Profile bio
About Sateesh Narayan
Passionate, Meticulous, Results & Relationship oriented Business Technology leader with over 18+ years of experience in Program, Delivery, Product & Vendor Management. Possessing a significant record of product develop and execute activities related to end-to-end project management, including project plans and estimates, scoping and requirements through implementation and deployment. Proactively monitor, manage and report on execution of deliverables. Consistent track record of building and retaining account base and earning Trusted Business Advisor status due to expertise in product solutions and processes, service delivery, programmatic approach and understanding of business needs.I have gained significant experience in building team and importantly developing people. I love mentoring people. I take the pride of building the strong Global Services team for Liferay India in last 8+ years. Manage a team which includes Consultants, Architects, Lead Consultants, and Frontend Developers. We support India, Middle East and ASEAN region.My area of excellence:Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Mediate between clients and the organization. Handle and resolve customer requests and complaints. Minimize customer churn. Aspiration-Setting: Sets bold aspirations a clear vision for the development of the relationship.Relationship Strategy: Sets and executes a client relationship strategy that defines which issues to focus on, which opportunities to pursue, and which individuals to invest in.Team Leadership: Creates, manages, and leads the team, providing appropriate coaching and mentoring along the way.Client Leadership: Is perceived as a thought leader by senior client executives. Facilitates the development of a vision for the overall success of the company, business area, or function.Ambassadorship and entrepreneurship: Identity, mobilizes and delivers into the relationship the right people, solutions, resources, and ideas from across the firm.Commercial Management and quality control: Successful undertakes contract negotiations, ensures financial success, and monitors quality.
Current workplace
Sateesh Narayan's current company
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11 roles · 17 years
Sateesh Narayan work experience
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Senior Practice Manager
Apr 2022 - May 2024
Practice Manager, Global Services, India
I lead the Liferay Global Services for India and APAC.
Apr 2021 - Apr 2022
Engagement Manager, Liferay Global Services
At Liferay, as an Engagement Manager, I represent Liferay Global Services to our South Asia customers. Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. - Mediate between clients and the organization. Handle and resolve customer requests and complaints. Minimize customer churn.- Aspiration-Setting: Sets.
Dec 2016 - Apr 2021
Customer Advocacy Specialist (Support) And Engagement Manger (Global Services)
Managing dual role. I was a Customer Advocacy Specialist for our customers - responsible for handling escalations for Support team + an Engagement Manager responsible for selling Professional Services.
Mar 2015 - Dec 2016
Senior Customer Success Specialist
Manage the Implementation Projects for high revenue generating Enterprise Accounts and follow Customer for Life Model.
Jul 2014 - Mar 2015
Customer Success Specialist
As of today, I'm accountable for the complete Implementation of Replicon's Product suite for the Enterprise Accounts. I manage the complete portfolio for the customer.As a Customer Success Specialist, I'm responsible for ensuring that Replicon’s customers achieve success with their chosen solution, which is defined by effective implementation, high user.
Sep 2011 - Jun 2014
Senior Business Planning Analyst
- Serve as Delivery interface for ability, readiness questions.Interface between customer and services, feedback other teams within AVAYA.
- Responsible for analyzing multiple factors (market, technology, competition, available investment) in developing a strategy & execution plan for the responsible service portfolio / solution. Decisions taken will have a.
- Driving Customer Satisfaction improvement actions through monitoring & deep-dive into Pain Areas– Red Alerts.
- Competently maintaining highest standards of customer service giving preference to customer satisfaction & promptly resolving customer problems & concerns.
- Process Awareness & Compliance through close – loop framework - Certification, Learning & Champion Model.
2010 - Sep 2011
Sr.Software Engineer- Avaya India Pvt Ltd
2009 - 2010
~1 yr
Software Engineer/Management Associate
Remote Alarm management, working on Cases generated by different AVAYA products(Switches, Modular Messaging,CMS & IVR), coordinating with AVAYA Channel partners,customer centric approach, Single point of contact for key AVAYA Customers
Mar 2008 - Oct 2009
Technical Specialist
Manage the applications for GE Aviation Business. I was part of L1 and L2 team
Aug 2006 - Mar 2008
2 education records
Sateesh Narayan education
Executive Post Graduate In Information Technology Management & Analytics, Cgpa : 3.2
Be - Bachelor Of Engineering, Chemical Engineering, 1St Class, 70%
FAQ
Frequently asked questions about Sateesh Narayan
Quick answers generated from the profile data available on this page.
What company does Sateesh Narayan work for?
Sateesh Narayan works for engineersmind.
What is Sateesh Narayan's role at engineersmind?
Sateesh Narayan is listed as Senior Director | Building High-Performing Teams at Engineersmind at engineersmind.
Where is Sateesh Narayan based?
Sateesh Narayan is based in Bengaluru, Karnataka, India while working with engineersmind.
What companies has Sateesh Narayan worked for?
Sateesh Narayan has worked for Engineersmind, Liferay, Liferay, Inc, Replicon, and Replicon Inc..
How can I contact Sateesh Narayan?
You can use AeroLeads to view verified contact signals for Sateesh Narayan at engineersmind, including work email, phone, and LinkedIn data when available.
What schools did Sateesh Narayan attend?
Sateesh Narayan holds Executive Post Graduate In Information Technology Management & Analytics, Cgpa : 3.2 from Indian Institute Of Management, Kozhikode.
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