Passionate, Meticulous, Results & Relationship oriented Business Technology leader with over 18+ years of experience in Program, Delivery, Product & Vendor Management. Possessing a significant record of product develop and execute activities related to end-to-end project management, including project plans and estimates, scoping and requirements through implementation and deployment. Proactively monitor, manage and report on execution of deliverables. Consistent track record of building and retaining account base and earning Trusted Business Advisor status due to expertise in product solutions and processes, service delivery, programmatic approach and understanding of business needs.I have gained significant experience in building team and importantly developing people. I love mentoring people. I take the pride of building the strong Global Services team for Liferay India in last 8+ years. Manage a team which includes Consultants, Architects, Lead Consultants, and Frontend Developers. We support India, Middle East and ASEAN region.My area of excellence:Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Mediate between clients and the organization. Handle and resolve customer requests and complaints. Minimize customer churn. Aspiration-Setting: Sets bold aspirations a clear vision for the development of the relationship.Relationship Strategy: Sets and executes a client relationship strategy that defines which issues to focus on, which opportunities to pursue, and which individuals to invest in.Team Leadership: Creates, manages, and leads the team, providing appropriate coaching and mentoring along the way.Client Leadership: Is perceived as a thought leader by senior client executives. Facilitates the development of a vision for the overall success of the company, business area, or function.Ambassadorship and entrepreneurship: Identity, mobilizes and delivers into the relationship the right people, solutions, resources, and ideas from across the firm.Commercial Management and quality control: Successful undertakes contract negotiations, ensures financial success, and monitors quality.