Result oriented professional with around 18 years of experience in IT Infrastructure Management Services. • Experience in management of multiple programs across the globe for IT Infrastructure services in both shared services & dedicated delivery models• Developed and managed the Center of Excellence (CoE) for Tools, involving Enterprise, cost effective and open source products• Successfully executed several medium/large IT Infrastructure Outsourcing/transitions projects across the globe• Experience in managing cost, effort and resource utilization within permissible and approved limits• Implementation of various initiatives for process improvements, resource optimization and other cost saving opportunities.• Experience in handling large teams for transitions & services delivery across multiple technologies and geographical locations• Experience in vendor and alliance management for supporting business requirementsCore Competencies:Program / Project Management | IT Outsourcing & Operations | Business Operations  Client Relationship Management | People Management | Service Level Agreements  Vendor / Alliance Management  | Tools Center of Excellence 