Managing, coordinating and constructing cross-border EMEA and international IT Infrastructure opportunities for project solutions and annuity services in the role of Lead Service Architect and Solution Owner.My particular focus is on large and complex cross-border solutions with an emphasis on design, costing and pricing, as well as coordinating and supporting lead Operating Companies, across multiple countries, in support of each customer opportunity.

Appointed to the Transition Managers role to project manage transfer of the Lend Lease FM business to Cofely-GDF Suez. I used all my influence skills and resource planning knowledge to deliver the project on time and within budget for Lend Lease.Project Scope:The Facilities Management function of LEND LEASE was sold to Cofely-GDF Suez. All LLFM services and staff required migrating onto Cofely provided infrastructure. All LEND LEASE provided system had to be either decommissioned or migrated. The transfer of equipment, services, support and personnel covered over 40 sites with up to 500 staff. Areas I needed to cover: Data Link migration including relevant hardware (switch/router)Laptop / Desktop transfer of ownershipSoftware provision before and during transitionIT Support Model for personnelCancellation of services e.g. Audio Conferencing, Data Links, Mobile services etc…Vendor Management My Role: Act as the primary IT contact for ICT & FM during the transitionDeal with any issues or escalations arising from the transitionEnsure services being migrated have minimal impact on both LEND LEASE & FM usersCo-ordinate all migration activities utilising both LEND LEASE ICT resource and the new suppliers resourceTrack progress and provide regular reporting to LEND LEASE ICT managementAbility to provide technical explanation where relevant.Attend meetings with key StakeholdersMy key skills: Project ManagementService DeliveryOperations / Support experienceTransition / Migration track record

Starting a business from scratch is hard, the hours are long, the learning curve is steep, the wages don’t yet exist and the risk of failure is ever present. Launching in the middle of a recession and using personal seed capital didn’t make the venture any easier but it did help to provide focus when making investment decisions and planning the right course of action at the right time.My experience with contract management and technical capability planning was particularly useful for selecting products, service partners and technology required to launch and grow the business. Finance planning was vital throughout as cash flow had to be carefully managed.I picked up new skills along the way such as understanding basic web and mobile app design, Content Optimisation, SEO, Google Analytics, Cloud and SaaS, various social media platforms and their use in marketing & branding. Michelle Walsh Photography has steadily grown over the last 3+ years and launched a London high street boutique studio in 2014. Having established a company with a bright future, increased product lines (including Corporate Head shoots for LinkedIn profiles) and choosing a more than capable business partner from the outset I was able to step away from day to day running completely in mid 2014 and explore new opportunities in more familiar markets.

Responsible for transition of global supply lines & Service Asset and Configuration (SACM) services • Project managed service supply line transition of CA Service Cat to SAP• Lead the transfer of SACM BAU activity to an offshore captive center• Achieved success measure of ‘zero disruption to live service from planned integration & change activities’• Matrix managed staff to complete the service transition from federated teams to a central function