Shane Nappenbach Email & Phone Number

Pittsburgh, Pa, Us

San Antonio, Texas, Us

• Provided strategic insight and consultation to support and ensure achievement of strategic business objectives.• Primary liaison for business leaders; facilitated escalation and issue resolution for business leaders for Procurement and Third-Party Risk Management matters. Provided leadership, guidance, and interpretation for Procurement/Third-Party Risk Management related policies and regulations.• Managed Third-Party Sourcing/Planning efforts for multiple functional areas within a line of business or staff agency. Provided consultation and direction to clients & direct/indirect team members related to Third-Party value capture and risk mitigation.• Led & facilitated cross-functional teams and projects with a focus on analyzing build, buy, and ally options for assigned client portfolios.• Ensured Third-Party Risk Management & Procurement standards and best practices were embedded into the planning process with business leaders to enable consistency, efficiency and compliance throughout the end-to-end Third-Party Risk Management Lifecycle.• Built & maintained strong client relationships, acted as a trusted strategic advisor, and proactively sought Voice of the Customer (VoC), anticipating changing business needs in order to advise on solutions.• Provided business inputs and feedback to Procurement and Third-Party Risk Management program leadership to improve the effectiveness & relevance of Third-Party Risk Management, policies, programs and services.• Developed Procurement demand pipeline aligned with clients' strategic roadmap, while effectively driving optimization and leveraging enterprise scale.• Served as a coach to peers across all business partner client portfolios; mentored less experienced team members, supporting growth & development and improved performance of the collective team.

Pittsburgh, Pennsylvania, Us

• Cultivated relationships and strategic alignment with key lines of business stakeholders & executives.• Researched and negotiated the bank's most significant, strategic and complex sourcing initiatives related to major organizational contracts and procurements, across multiple lines of business.• Assessed and effectively managed all of the risks associated with my business objectives and activities to ensure alignment with the bank's and unit's risk appetite and Enterprise Risk Management Framework.• Utilized knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions; leveraged this information in creating customized customer solutions.• Negotiated with vendors to obtain optimum quality, cost, terms, etc., in conjunction with contract construction to effectuate the complex development of enterprise agreements.• Developed and monitored effectiveness of procurement strategies; initiated improvements as necessary.• Supervised team member workload and proactively managed team capacity through support delegation and assignment.

Walldorf, Bw, De

• As a trusted advisor to customers, developed and implemented procurement innovation strategies to solve procurement and corporate finance challenges---maintained strong relationships focused on driving solutions adoption, delivering customer value & ROI, mitigating program risk, protecting recurring renewal revenue, and expanding customer net retention rate (NRR).• Customer program advocate---driven towards success & value realization, and effective program management and growth---dedicated to establishing a satisfied and referenceable customer.• Ensured rapid enablement and adoption of SAP Ariba S2P SaaS solutions through personalized, consultative, on-site support---strategic advisory and consultative sales. • Proactively monitored key customer success metrics & usage, ensuring timely renewals and capitalization of upsell / cross-sell opportunities. • Maintained collaborative relationships with other internal business teams—Sales, Marketing, Product, Engineering—in support of global customers and corporate functions necessary to support all assigned accounts.• Increased solutions & services adoption by optimizing customer processes, establishing/managing success metrics, and the strategic enablement of SAP Ariba Business Network suppliers.• Primary point of contact and escalation for the customer, also enabling customer access to SAP Ariba senior executive leadership team as necessary to further emphasize mutual investment and strengthen the overall business relationship.

Pittsburgh, Pa, Us

• Developed and maintained strategic business relationships within the global IT organization, specifically at the CIO level. Engaged with IT and other functional business units as a trusted partner and advisor for the identification, evaluation, procurement and contracting of all enterprise hardware, software, and services in support of the global retail business.• Helped lead the transformation of the preexisting indirect procurement team, and the development of a centralized, global procurement organization, focusing on spend management best practices utilization of people, process, and technology.• Advised and influenced executive leadership to invest in a holistic Spend Management program as part of the company's key strategic initiatives.• Helped lead the organizational assessment and implementation of a full SAP Ariba S2P solutions suite.• Responsible for developing, executing, and managing category strategy and policies for one or more non-merchandise categories, leveraging the value drivers: increase demand management; increase spend under management; decrease contract costs; increase compliance to new contracts; and collaborate with suppliers to improve quality and further reduce costs.• Exercised leadership as company eSourcing and Ariba Spend Management subject matter expert; responsible for best practice knowledge sharing and end-user training and development.• Managed over $75M annual in global IT category spend and supported rapid international expansion strategies.• Defined and tracked supplier performance metrics, and managed business relationships and contracts for optimized cost and quality of service.• Developed and maintained an effective indirect procurement team through training and assignment.

Dublin 2, Ie

• Advised Global 500 organizations on ways to meet their strategic supply management objectives, through best practice implementation and utilization of people, process, and technology.• Quickly built rapport and cultivated mutually beneficial relationships with customers and internal account team members.• Consolidated customer requirements into comprehensive strategic sourcing plans which standardized and leveraged large volume spend transactions.• Developed comprehensive documentation of customer needs and specifications, including Requests For Information (RFI) and Requests For Proposal/Quotation (RFP/Q), in order to streamline supplier qualifications and commercial negotiations.• Measured program success against customer objectives and internal business metrics to achieve mutually-desirable outcomes.• Led concurrent multi-million dollar strategic sourcing projects for a Fortune 500 retailer, consistently resulting in realized cost avoidance/P&L savings, improved contract management, and enhanced supplier performance.• Helped develop and lead a new strategic sourcing program for a global specialty chemicals manufacturer, resulting in multi-million dollar savings and improved procurement process compliance.

Waldorf, De

• Accomplished on-site spend management consultant responsible for leading strategic sourcing initiatives for clients in various industries.• During a 15-month engagement with a leading global financial services client, I helped lead the organization’s cost savings initiative to realize over $57M in total contract term savings from $305M of spend put through the eSourcing process, utilizing Ariba technology.• Received a 2009 Ariba Employee Spotlight Award from Ariba's CEO, as nominated by a client for outstanding service and for regularly going above-and-beyond, while consistently producing excellent results in every strategic sourcing initiative.

Waldorf, De

• Skilled spend management professional responsible for coordinating buyer and supplier interactions to ensure successful execution of sourcing initiatives across all assigned direct & indirect categories.• Effectively managed concurrent strategic sourcing projects across various direct/indirect categories, which generated maximum benefit for both buyers and suppliers - Average project spend of $16.4M annual with average project savings of 18%.

Waldorf, De

• Skilled provider of functional and technical support for all Ariba procurement applications and services to both internal and external customers.

• On-site IT Management consultant focused exclusively on simultaneously reducing client IT expenditures while improving the quality of service from their own IT Department by providing complete outsourced IT management and services.