Narendra Kumar Email & Phone Number

Jaipur, Rj, In

New Delhi Area, India

Complete, Custom Jewelry Manufacturing Servicescombined impeccable craftsmanship with the most advanced technology available to produce artisan-quality results for clients worldwide.Our expertise spans the entire continuum of precious and non-precious metal manufacturing—from one-of-a-kind items to thousand-piece runs, and from simple injection molding to the most complex projects.Our single-minded focus on customer satisfaction has earned us the business—and trust—of individual artists and independent jewelry retailers as well as multibillion-dollar corporations.it's all about you. Your design specifications. Your creative vision. Your alloy preferences.Your expectations. Your timeline. Your success is our success.

Collaborates with cross-functional business and logistics units to lead innovation and process improvement initiatives to support eCommerce programs and drive growth. Embraces strategic planning & execution, transformational change initiatives, program management & governance, stakeholder engagement, software lifecycle development, business process & organizational design and team development. Pragmatic but enthusiastic and acts decisively to deliver sales results, product deliveries and a world-class customer experience across all eCommerce touch points. Responsible for project deliverables, performance metrics, systems administration / analytics and business analysis for all program enhancements. Report and interpret operational KPIs and make viable suggestions to support the business strategy.. Manage the eCommerce division, to include all eCommerce Project Management, Web Development, Product Development and Retail to influence and grow overall sales of our retail programs. Responsible for driving the overall sales and profitability through eCommerce/Retail channel.. Successfully align clients' business strategy and goals to company's eCommerce strategies and solutions.. Direct overall web strategy relating to usability, functions/features, graphic interface, sales, operational and marketing perspective.. Work with program and business stakeholders to ensure on time and on budget delivery of website features and functionality.. Provide strategic recommendations for continued growth and development of eCommerce business. Conduct research on new emerging eCommerce technologies or technologies that can be leveraged through existing eCommerce investments.. Ensure the successful and optimum usage of web products and solutions. Investigate and fix processes that have become outdated/less scalable due to new business, growth, etc.. Evaluate eCommerce vendor solutions to keep our site current and maintain a competitive edge for the brand.

Working as a Program/Product Manager: Web Technologies- Drupal, Magento, WP, Internet Marketing (SEO, SMO, ORM, PPC), Usability Study, Website Design & Prototyping, Create and maintain a information technology project plan that communicates tasks, milestone dates, status and resource allocation. Utilize software life-cycle methodology. Assist technical team in design and development tasks.Project / Practice Management ● Research and Analysis, Website Measurement, Graphic Design, Web Design ● Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.● Identifies resources needed and assigns individual responsibilities.● Manages day-to-day operational aspects of a project and scope.● Reviews deliverables prepared by team before passing to client.● Effectively applies our methodology and enforces project standards.● Prepares for engagement reviews and quality assurance procedures.● Minimizes our exposure and risk on project.● Ensures project documents are complete, current, and stored appropriately.● Technology: Drupal (CMS) / Magento (ecommerce), WP, PHP/MySQL, Jquery and CSS ● Internet Marketing- Copy Writing / Content Development, SEO, SMO, ORM, New Campaign Development , Usability Study, Search Optimization within Search Engine and Search PortalsAccounts• Tracks and reports team hours and expenses on a weekly basis.• Manages project budget.• Determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for project.• Follows up with clients, when necessary, regarding unpaid invoices.• Analyzes project profitability, revenue, margins, bill rates and utilization.Developed and implemented a successful drop-ship program expanding sales and overall reach through, Zumiez.com, Macys.com, Target.com and Overstock.com

• P&L and business unit management• ebitda with strong growth goals and/or restructuring / reorg• Marketing budget management up to 20 million $ /year• Online marketing, product management, customer acquisition, customer retention, CRM• Strategic partnerships negotiation and influencing skills• Digital content, mobile content, content monetization• Membership and subscription based services• Management of distant or multicultural teams• Languages: English, French, German, • Lead outstanding digital and mobile marketing strategies across global territories to increase online sales and direct contribution.• Further build the Design Hotels brand online, as well as social media and online PR.• Develop world-class strategy across customer acquisition, conversion, retention, emailing, CRM and loyalty.• Improve online performance including identifying new online revenue streams, website design, technical infrastructures and tools.• Setup new analytics and reporting of key performance indicators.

Consultant...Extensive and exhaustive experience in successfully launching, operating & managing E -commerce portals in sectors like Online Retail, Travel, Events, B2B, etc.

Established and executed online marketing and sales directives for a direct to consumer and wholesale food gifting company Developed strategic marketing and promotional plans, forecasts and budgets to grow revenue and build brand awareness through online and integrated marketing efforts with the catalog and direct sales divisions. - Increased online sales 168% with visitor traffic growing 189% in a two year period: - Search engine marketing sales increased over 250% and organic search up 440%.- Email marketing sales gained 196%.- Meida Planning, budgeting & buying

Working as a Project Manager: Web Technologies- Drupal, Magento, WP, Internet Marketing (SEO, SMO, ORM, PPC), Usability Study, Website Design & Prototyping, Software Development, Maintenance, Integration. Create and maintain a information technology project plan that communicates tasks, milestone dates, status and resource allocation. Utilize software life-cycle methodology. Coordinate delivery of development (beta) and production releases that meet quality assurance standards. Assist technical team in design and development tasks. Assist test team in creating test plans and testing efforts.● Research and Analysis ● Website Measurement, Graphic Design, Web Design ● Drupal (CMS) / Magento (ecommerce), WP- Server-side scripting (PHP/MySQL), Jquery and CSS ● Information Architecture ● Copy Writing / Content Development, SEO, SMO, ORM ● New Campaign Development ● Usability Study ● Project Management (strategic planning and delivery of all SDLC phases) ● Search Optimization within Search Engine and Search Portals ● On demand HR resources

Responsible for all marketing and sales activities in the U.S. and 45 International countries including overall strategies, forecasts, and budgets for the largest online retailer of costumes and party supplies. Managed online and catalog marketing planning, media planning, brand building, communications, product development, research, and measurement of all advertising and promotional campaigns. - Delivered 149% sales growth from $16.5 million in ’04 to over $41 million by end of ’06: - Search engine marketing sales up 337%. - Email marketing sales gained 738%. - Award winning affiliate marketing program with sales growth over 221%.- Managed $5 million marketing budget while increasing the overall marketing ROAS by 15%.- Implemented one of the first streaming media/video applications with “view and buy” capabilities for a “QVC” style costume show and large PR campaign resulting in national coverage.- Meida Planning, budgeting & buying.

Identified and implemented clients’ marketing strategies including personalization/targeting, engagement profiling, and behavioral marketing strategies, cms, portals, business intelligence, and application development solutions. Managed overall sales cycle from initial call, business development, channel partnerships, developing and presenting overall solutions, contract negotiation, customer projects including project resource management and account management.

Marketing

Psychology

Education record