• Lead end to end Digital Transformation and Intelligent Automation engagements with multiple customers• Conduct workshops with customers to identify potential automation areas and recommend more than one desirable RPA, OCR and AI platform• Design solution by using one or combination of technology components- RPA, IDP, MS Power Platform, programming etc and process redesign to meet client transformation objectives• Drive Citizen Developer Programs for clients through Trainings & Mentorship program to enable democratization and scale-up their automation programs• Prepare RFP responses covering solution design and commercials• Conduct detailed RPA assessment and present Art of Possible, Potential savings w.r.t productivity and cost to customers• Perform Cost-Benefit Analysis and potential FTE benefit calculations• Prepare business case for RPA implementation • Review Technical solutions

Consultant / Technical Architect - Robotic Process Automation• Analyzed client processes, identified automation opportunities, defined RPA value proposition, calculated potential FTE benefit, proposed process reengineering to improve automation potential & recommended RPA implementation approach• Identify business requirements, prototyping, define As-Is & To-Be flows, testing, training and defining support procedures • Drafted Solution proposal factoring licensing & security• Defined scalable technical architecture for multi-bot scenarios using AA• Liaison with key client stakeholders to address their business & technical concerns on implementing RPA • Provides continuous advice to RPA developers and Project Manager during delivery • RPA Tools-Automation Anywhere & UiPath• Knowledge of Cognitive services(IQBots, MS Cognitive services), Chatbots(Microsoft Bot Framework, LUIS, Rasa NLU & Rasa Core) and Text Analytics(Python)• Identify use cases for AI and develop Proof of Concepts(PoC)Solutions Delivery Lead - Pharma Serialization Track and Trace• Led the team in transition & implementation of serialization Track & Trace (T&T) solution for a global life sciences client • Trained & focused teams on business objectives and ensured the transition was completed with high quality deliverables as per schedule.• Work closely with the Serialization SME to deploy T&T solution across sites• Integrate T&T solution with Serial Number Generation solution • Coordinate with the Site leads, Implementation Leads and other stake holders to ensure serialization readiness of the productsService Delivery Manager - Manufacturing Execution Systems• Responsible for service delivery of the core pharma manufacturing applications and custom applications of manufacturing sites of a global life sciences client • Led and successfully transitioned support activities to Accenture• Delivered 43% improvement in Response time and 17% improvement in Resolution time

As an Application Support Lead, handled service delivery including application development for Finance & Business operation unit of a global life sciences client• Led and successfully transitioned implementation activities from a third party vendor to Accenture • Implemented Six Sigma process resulting in improved business process and business savings for the client• Managed transition to service stabilization to application decommission• Work closely with business, external vendors, application support teams to ensure seamless delivery• Delivered SOWs within budget and scope AreasService Delivery Management - Incident Management - Problem Management - Change Management - Continuous Improvement - Resource Management - Project Management

As part of Systems Integration role, responsible for design and development of a web based application used by project teams of a global life sciences client for logging Incidents and Effort tracking and Reporting.As an Application Outsourcing Analyst, performed incident management for Sales Force enabled solution for a global life sciences client

As a Technology Consultant worked with SMEs, business leads and infrastructure leads in executing multi-million dollar application development and migration project across Latin American regions for a US automobile giant