Stephanie C. Email & Phone Number
Who is Stephanie C.? Overview
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Stephanie C. is listed as MBA at ESIS, Inc., a company with 1338 employees, based in Greater Hartford, United States, United States. AeroLeads shows a matched LinkedIn profile for Stephanie C..
Stephanie C. previously worked as Claims Adjuster at Esis, Inc. and Senior Claims Customer Service at Travelers. Stephanie C. holds Master Of Business Administration - Mba, Organizational Leadership from Southern New Hampshire University.
Email format at ESIS, Inc.
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About Stephanie C.
Experienced Customer Service Specialist with a demonstrated history of working in the insurance industry. Skilled in Communication, Contact Centers, Customer Experience, Microsoft Excel, and Troubleshooting. Strong finance professional with a Master of Business Administration - MBA focused in Organizational Leadership from Southern New Hampshire University.
Stephanie C.'s current company
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Stephanie C. work experience
A career timeline built from the work history available for this profile.
Senior Claims Customer Service
- Handle initial reports made to the insurance company following loss, theft, damage of the insured or claimant assets, or injuries (First Notice of Loss or FNOL) via phone and electronic notices. Took claims for both.
- Subject Matter Expert (SME) for the New Hire Foundations II Class in September 2019
- September 2019 In-Synch Service Award Nominee
- October 2019 Employee of the Month
- December 2019 In-Synch Service Award Nominee
- August 2020 In-Synch Service Award Nominee
Customer Experience Representative
- Greeted customers as they entered the store location.
- Set up Wireless Workshops and taught them.
- Did one-on-ones with customers to teach them how to use devices.
- Helped sales reps with setup and go.
- Selling accessories, phones, as needed.
- Worked with Operations Specialist to ensure that planogram was correct.
Technical Support Coordinator Ii
- Progressed to Coordinator II in January 2011.
- Worked as a Transition Assistant from 2011 to 2014.
- Assisted customers in resolving issues related to their cellular phone or data services.
- Work with Network Repair Bureau and Information Technology teams as needed to resolve highly complex problems.
- Troubleshoot issues including, but not limited to: Voice, Messaging, and other data services on a variety of handset and advanced devices as well as internet access on devices running Windows and Mac operating systems.
- Met or exceeded goals set by management relating to Customer Experience and Business Efficiency metrics.
Senior Customer Service Representative
- Progressed to Senior Representative in June 2007.
- Became a Transition Assistant in 2008; have put together a Q&A session that are now used when teaching Q&As; taken classes on how to facilitate a class.
- Done escalated callbacks for supervisor; done peer to peer coaching with members of my team.
Colleagues at ESIS, Inc.
Other employees you can reach at esis.com. View company contacts for 1338 employees →
Kathi Nunez
Colleague at Esis, Inc.
Greater Chicago Area, United States
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AF
Amy Frasier, Aic
Colleague at Esis, Inc.
Dallas-Fort Worth Metroplex, United States
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DZ
Dennis Zabel
Colleague at Esis, Inc.
Mount Clemens, Michigan, United States, United States
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DP
Dhaval Patel
Colleague at Esis, Inc.
Greater Ahmedabad Area, India
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WC
Wayne Clifton
Colleague at Esis, Inc.
West Chester, Pennsylvania, United States, United States
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CS
Cheryl Spoor
Colleague at Esis, Inc.
Leawood, Kansas, United States, United States
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CH
Clin. Hamid Khan
Colleague at Esis, Inc.
Delhi, India, India
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JD
Johnna Durham Walenczak
Colleague at Esis, Inc.
Missouri, United States, United States
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CR
Courtney Richards
Colleague at Esis, Inc.
Overland Park, Kansas, United States, United States
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LR
Linda Ratcliffe
Colleague at Esis, Inc.
Dearborn, Michigan, United States, United States
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Stephanie C. education
Master Of Business Administration - Mba, Organizational Leadership
Bachelor Of Business Administration (Bba), Business Administration And Management, General, 3.8
Frequently asked questions about Stephanie C.
Quick answers generated from the profile data available on this page.
What company does Stephanie C. work for?
Stephanie C. works for ESIS, Inc..
What is Stephanie C.'s role at ESIS, Inc.?
Stephanie C. is listed as MBA at ESIS, Inc..
Where is Stephanie C. based?
Stephanie C. is based in Greater Hartford, United States, United States while working with ESIS, Inc..
What companies has Stephanie C. worked for?
Stephanie C. has worked for Esis, Inc., Travelers, and Verizon Wireless.
Who are Stephanie C.'s colleagues at ESIS, Inc.?
Stephanie C.'s colleagues at ESIS, Inc. include Kathi Nunez, Amy Frasier, Aic, Dennis Zabel, Dhaval Patel, and Wayne Clifton.
How can I contact Stephanie C.?
You can use AeroLeads to view verified contact signals for Stephanie C. at ESIS, Inc., including work email, phone, and LinkedIn data when available.
What schools did Stephanie C. attend?
Stephanie C. holds Master Of Business Administration - Mba, Organizational Leadership from Southern New Hampshire University.
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