Stephanie C.
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Stephanie C. Email & Phone Number

Location: Greater Hartford, United States, United States 5 work roles 2 schools
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Current company
Role
MBA
Location
Greater Hartford, United States, United States
Company size

Who is Stephanie C.? Overview

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Quick answer

Stephanie C. is listed as MBA at ESIS, Inc., a company with 1338 employees, based in Greater Hartford, United States, United States. AeroLeads shows a matched LinkedIn profile for Stephanie C..

Stephanie C. previously worked as Claims Adjuster at Esis, Inc. and Senior Claims Customer Service at Travelers. Stephanie C. holds Master Of Business Administration - Mba, Organizational Leadership from Southern New Hampshire University.

Company email context

Email format at ESIS, Inc.

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ESIS, Inc.

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Profile bio

About Stephanie C.

Experienced Customer Service Specialist with a demonstrated history of working in the insurance industry. Skilled in Communication, Contact Centers, Customer Experience, Microsoft Excel, and Troubleshooting. Strong finance professional with a Master of Business Administration - MBA focused in Organizational Leadership from Southern New Hampshire University.

Current workplace

Stephanie C.'s current company

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ESIS, Inc.
Esis, Inc.
MBA
philadelphia, pennsylvania, united states
Website
Employees
1338
AeroLeads page
5 roles

Stephanie C. work experience

A career timeline built from the work history available for this profile.

Claims Adjuster

Current
Jan 2022 - Present

Senior Claims Customer Service

Windsor, Connecticut

  • Handle initial reports made to the insurance company following loss, theft, damage of the insured or claimant assets, or injuries (First Notice of Loss or FNOL) via phone and electronic notices. Took claims for both.
  • Subject Matter Expert (SME) for the New Hire Foundations II Class in September 2019
  • September 2019 In-Synch Service Award Nominee
  • October 2019 Employee of the Month
  • December 2019 In-Synch Service Award Nominee
  • August 2020 In-Synch Service Award Nominee
May 2017 - Jul 2021

Customer Experience Representative

Middletown, CT

  • Greeted customers as they entered the store location.
  • Set up Wireless Workshops and taught them.
  • Did one-on-ones with customers to teach them how to use devices.
  • Helped sales reps with setup and go.
  • Selling accessories, phones, as needed.
  • Worked with Operations Specialist to ensure that planogram was correct.
May 2014 - Nov 2016

Technical Support Coordinator Ii

Wallingford, CT

  • Progressed to Coordinator II in January 2011.
  • Worked as a Transition Assistant from 2011 to 2014.
  • Assisted customers in resolving issues related to their cellular phone or data services.
  • Work with Network Repair Bureau and Information Technology teams as needed to resolve highly complex problems.
  • Troubleshoot issues including, but not limited to: Voice, Messaging, and other data services on a variety of handset and advanced devices as well as internet access on devices running Windows and Mac operating systems.
  • Met or exceeded goals set by management relating to Customer Experience and Business Efficiency metrics.
May 2009 - May 2014

Senior Customer Service Representative

Wallingford CT

  • Progressed to Senior Representative in June 2007.
  • Became a Transition Assistant in 2008; have put together a Q&A session that are now used when teaching Q&As; taken classes on how to facilitate a class.
  • Done escalated callbacks for supervisor; done peer to peer coaching with members of my team.
Nov 2006 - May 2009
Team & coworkers

Colleagues at ESIS, Inc.

Other employees you can reach at esis.com. View company contacts for 1338 employees →

2 education records

Stephanie C. education

Bachelor Of Business Administration (Bba), Business Administration And Management, General, 3.8

Magna Cum Laude, Scholars List

FAQ

Frequently asked questions about Stephanie C.

Quick answers generated from the profile data available on this page.

What company does Stephanie C. work for?

Stephanie C. works for ESIS, Inc..

What is Stephanie C.'s role at ESIS, Inc.?

Stephanie C. is listed as MBA at ESIS, Inc..

Where is Stephanie C. based?

Stephanie C. is based in Greater Hartford, United States, United States while working with ESIS, Inc..

What companies has Stephanie C. worked for?

Stephanie C. has worked for Esis, Inc., Travelers, and Verizon Wireless.

Who are Stephanie C.'s colleagues at ESIS, Inc.?

Stephanie C.'s colleagues at ESIS, Inc. include Kathi Nunez, Amy Frasier, Aic, Dennis Zabel, Dhaval Patel, and Wayne Clifton.

How can I contact Stephanie C.?

You can use AeroLeads to view verified contact signals for Stephanie C. at ESIS, Inc., including work email, phone, and LinkedIn data when available.

What schools did Stephanie C. attend?

Stephanie C. holds Master Of Business Administration - Mba, Organizational Leadership from Southern New Hampshire University.

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