Sneh Patel Email and Phone Number

Leading technical implementation and process optimization initiatives for nationwide logistics operations:- Spearheaded development of technical documentation and SOPs for route optimization software, achieving 40% reduction in training time- Managed cross-functional technology deployment projects, coordinating 200+ device implementations across multiple regions- Developed automated reporting dashboards reducing manual effort by 10 hours weekly while maintaining 99% service levels- Led Business Recovery Plan (BRP) initiatives, implementing risk assessment protocols across regional operations- Achieved 20% cost reduction through Lean methodology implementation in routing processes

Dosa Bros. Inc. is a premium South Indian catering service specializing in authentic dosa varieties and traditional South Indian delicacies. We cater to a wide range of events, including weddings, corporate functions, private parties, and cultural celebrations, offering a unique and memorable culinary experience.Key Responsibilities:- Oversee all aspects of business operations, including menu development, vendor management, and client relations.- Lead a talented team of chefs and service staff to ensure high-quality food preparation and excellent customer service.- Develop and implement marketing strategies to grow the brand’s presence in the Greater Toronto Area.- Handle large-scale catering orders for diverse events, ensuring on-time delivery and satisfaction of all clients.- Collaborate with clients to create customized menus that meet their specific needs and preferences, while maintaining the authenticity of South Indian flavors.- Manage business finances, including budgeting, invoicing, and cost control, to ensure profitability.Key Achievements:- Successfully catered over 100 events within the first year of operation, with 95% repeat clients.- Introduced innovative menu options such as fusion dosa varieties to appeal to a broader customer base.- Achieved consistent 4.9-star ratings on customer reviews, becoming a preferred South Indian catering service in the region.- Scaled operations to include a food truck and on-site dosa making, providing a live, interactive experience at events.

Drove technical improvements and process optimization in supply chain operations:- Created comprehensive technical documentation and SOPs, improving system adoption by 30%- Implemented and optimized Descartes Router Planner On-Demand for distribution network efficiency- Developed data-driven route optimization strategies reducing environmental impact and operational costs- Coordinated cross-functional technology implementations between logistics, IT, and operations teams- Led continuous improvement initiatives through data analysis and process enhancement