. Reviewing and auditing lease documentation, deficiency follow up, liaising with brokers, preparing,and amending PPSA’s, running and reviewing searches as required and data input into the system.. Audit and fund new leases with an awareness of potentially fraudulent situations ; always focusingon the big picture and ensuring that company’s interests are protected.. Reviewing broker prepared document packages and compare them to the credit approvals,validating that the documents have been prepared within the parameters of the credit approval. Requesting document changes and deficiency follow up with the broker partners.Coordinate with the credit department to ensure credit conditions are satisfactory and approved.. Ensuring payments are accurate and that vendors are assessing correct and appropriate taxesbefore requesting release of payment.. Completing phone audit with the client before deal is send for final payment release.. Involved in providing training and onboarding assistance to new funding team members, as well as providing job shadowing to other departments.

•Proactively engage with customers, through various communication channels to deliver an outstanding customer service experience. •Authenticating the customers and dealer partners as per company policies and focus on helping them when they need us most, by listening and responding empathetically to variety of questions and assisting them with the best solutions and resolving concerns at first point of contact. •Educate the customers with accurate and valid information. •Escalate customer complaints or concerns to the management, when ever needed and following up to ensure resolution. •Maintain customer records, update customer account information and document all customer interactions. •Reviewing customer document requests and making sure right documents are sent to customers, avoiding the risk of privacy breaches. •Contribute to team results by supporting the team to be successful in meeting customer and organizational needs.

• Effectively engaging with the clients and generating the set targeted revenue.• Analyzing, differentiating and converting clients from hot prospects.• Focusing on building a long-term relationship with the clients.• Ensuring that the client information is documented and maintained in CRM.• Taking initiatives and prioritizing tasks effectively to deliver business results.• Ensuring high customer retention through customer service and relationship.• Escalating the burning issues at the right moment to the direct reporting manager.

• Focused on maintaining and enhancing my skill set in administrative assistance and coordination, where by contributing my skills to the value of the organization.• Maintained and archived various organisational documents.• Entered data into organisational client management system (OCMS).• Answered and directed telephonic enquiries to the concerned person or departments.• Called and followed up with the clients and provided them with general assistance.

• Organised, compiled and updated various organizational records.• Created organizational communication templates, letters and reports using MS Office Suite.• Maintained and archived organisational documents in a timely manner.• Managed accounts receivables by recording customer payments in cash, cheques and credit card transactions.• Verified validity of account discrepancies by obtaining and investigating information from sales and project operations departments, and from customers.• Summarized receivables by maintaining invoice accounts, coordinating transfer to AR account, verifying totals and preparing report.• Answered and directed telephonic or other electronic enquiries to the concerned person or departments.

. Assisted one of the Big Four – Deloitte in campus recruitment.• Developed and maintained a pool of qualified candidates in advance of need.• Identified the talented candidates as per the requirement of the client (Deloitte) using websites, social media or internal data.• Called up the candidates and scheduled the interviews. • Followed up with the candidates and clients till joining date.• Built professional networks through social media to find qualified candidates.• Developed working relationships within universities and educational institutions to aid in the recruitment process.