Presently working in Policy servicing department job responsibility are: Responsible for the entire process of surrender, fore surrender, revival of policies. Responsible for major and minor correction and alteration in policies.Grievance Redressal Department as a Compliance coordinator, 2012 – 2013.  Responsible for the resolution of complaints / grievances with respect to  Also responsible for ensuring closure of all complaints received at our offices  Important duty to see that the complaint should he resolved completely to the  If feels that it is not possible at his level to solve the problem then refer the customer service by our offices.within specified time period.customer' s satisfaction and if the customer is not satisfied , then he should he provided with alternative avenues to escalate the issue.case to higher level officer, for resolution.Responsible to send reminders e-mails, phone calls for prompt resolution of complaints and the same communicated to the complainants.Life Insurance Underwriter, 2008 – 2012.  Reviewing allocated cases and delivering underwriting decisions, following  Decrease value of policy when risk is substandard and specify application  Write to field representatives, medical personnel, and others to obtain further  Examine documents to determine degree of risk from such factors as Executive back office support in Marketing Department, 2006 – 2008  Operations related to Marketing, liasioning with company marketing executives and agreed processes at the designated authority level and with the necessary senior direction and support, in order to secure profitable business within the agreed risk appetite.endorsement or apply rating to ensure safe profitable distribution of risk, using reference materials.information, quote rates or explain company underwriting policiesapplicant financial standing and value and condition of property.Decline excessive risks.maintainin