Ux Designer
- Led the redesign for the customer-facing end of a Shopify-based eCommerce platform for women-led social enterprises in the informal economy; collaborated with stakeholders to identify business goals and success metrics- Drafted and implemented a user research strategy; conducted user interviews, surveys, and usability testing sessions to uncover user needs and behaviours- Engaged stakeholders to finalize design strategy and information architecture; created a sitemap and mid-fidelity… Show more - Led the redesign for the customer-facing end of a Shopify-based eCommerce platform for women-led social enterprises in the informal economy; collaborated with stakeholders to identify business goals and success metrics- Drafted and implemented a user research strategy; conducted user interviews, surveys, and usability testing sessions to uncover user needs and behaviours- Engaged stakeholders to finalize design strategy and information architecture; created a sitemap and mid-fidelity wireframes to rapidly iterate design concepts - Facilitated a brand strategy workshop to design a new brand identity system to communicate brand value effectively to the target audience; developed a brand style guide incorporating typography, colour scheme, graphic and illustration styles- Assisted with content development for the platform; conducted a product photography workshop for grassroots women workers to enhance product imagery for the platform- Designed a UX and Design Thinking guide for social enterprises under SEWA; created case studies to demonstrate the UX process with a focus on eCommerce web design Show less