List of Products:-WanasaTime - WanasaTime is an online ticketing company for movies, events, concerts, seminars, and other such events. The official ticketing partner of Cineco Cinemas in Bahrain, WanasaTime has extensive experience in cinema advertising and online ticketing platform exclusively for the GCC market.FaraPay - FaraPay is an intuitive interface that let schools and parents easily manage every aspect of fee payment and fee collection.Roles & Responsibilities:-- End-to-end ownership of Telebu online ticketing platform. (https://www.wanasatime.com/) and partial ownership of online fee payment platform (https://farapay.me/)- Worked as a product owner responsible for prioritizing and owning the product roadmap and backlog management in an agile environment.- Managed cross-functional teams, liaising relations with external associates demonstrating high levels of collaborative working.- Articulated high-level user requirements to product features through FSD/BRD/Proposal documents, UX wire-framing/prototyping and product design.- Introduced and marketed new ticketing experience for end users by developing time-integrated plans with sales, marketing and development teams.- Involved in streamline invoicing and payments systems by unifying the payment processes across all products.- Introduced JIRA as Project Management Tool for efficient and effective product development activity and initiating regular Scrum meetings as Scrum Master.- Based on customer feedback and usability metrics, revamped the products UX that in turn resulted in an increase of user base and overall user satisfaction.

- Implementing project plans within preset budgets and deadlines.- Interfacing with clients for business requirement gathering, conducting system analysis and finalizing technical/functional specifications.- Meeting deadlines and turnaround time without comprising quality norms, defining, and adhering to SLAs.- Providing post-implementation, application maintenance and enhancement support to the client with regard to the project.- Cooperating & communicating with other team members for efficient management work.- Managing & providing technical guidance/support to the project team.- Proficiency in handling Linux based hosting server with thorough knowledge of website hosting, uploading/downloading files through FTP client servers, domain name server mapping, databases/FTP accounts creation and handling.

- To learn HTML and CSS programming language.- To learn to convert the graphic design into HTML with help of software like Photoshop, Notepad, Filezilla etc.- To learn how to design and develop web interfaces, layouts and site graphics for corporates.- To understand client needs, requirements and expectations and devise solutions accordingly.- To learn how to co-ordinate with the client’s needs and researching on the requirement analysis before the commencement of the project.

- Troubleshooting the hand held devices for Samsung Products. - Helped in resolving the customer issues and grievances regarding the products by mailing to the respective departments and doing outbound calls as well (Level 2).