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Sneha Kotian Email & Phone Number
Manager, Customer Success
at
Route Mobile Limited
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Manager, Customer Success
Location
Mumbai, Maharashtra, India
Who is Sneha Kotian? Overview
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Quick answer
Sneha Kotian is listed as Manager, Customer Success at Route Mobile Limited, based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Sneha Kotian.
Sneha Kotian previously worked as Key Account Manager at Sharpsell.Ai and Key Account Manager at Saarthi.Ai. Sneha Kotian holds Master Of Business Administration - Mba, Marketing And Analytics, 3.46/4.00 from Svkm'S Narsee Monjee Institute Of Management Studies (Nmims), Bangalore.
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Email format at Route Mobile Limited
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Route Mobile Limited
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Profile bio
About Sneha Kotian
🎓 Passionate about driving innovation and delivering results, I hold an MBA from NMIMS, Bangalore, and a B.M.S. from Mumbai University, graduating with distinction in both. As a top performer, I've consistently demonstrated my dedication to academic excellence, earning a spot in the Dean's Merit List.💼 With 2 years of hands-on experience in the B2B Enterprise SaaS industry, I've thrived in roles that demanded strategic thinking, effective communication, and dynamic problem-solving. Currently serving as a Key Account Manager at Sharpsell Technologies Pvt. Ltd, I've led initiatives in the BFSI and Pharma sectors, driving significant revenue growth and securing long-term client partnerships. My tenure at Saarthi.ai further fortified my expertise in managing end-to-end client relationships, fostering cross-functional collaboration, and delivering impactful solutions that drive business success, receiving the Spotlight Award for Best Performer during my tenure at Saarthi.ai.📧 Feel free to reach out to me via email at sneha150399@gmail.com or connect with me on LinkedIn to explore collaboration opportunities or discuss industry trends and insights.
Current workplace
Sneha Kotian's current company
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Route Mobile Limited
Website
AeroLeads page
9 roles
Sneha Kotian work experience
A career timeline built from the work history available for this profile.
Manager, Customer Success
Key Account Manager
• Led Key Accounts for Insurance, Insurance Broking and Pharma domains
Jun 2023 - Apr 2024
Key Account Manager
• Managed digital debt collection cycle through voice AI for 5 BFSI accounts (NBFCs + Fintech) with products ranging in home and personal loans.• Coordinated internal team collaborations of 15+ live clients. Liaised between cross-functional teams, mapped entire user journey through collections’ funnel to devised campaign strategies, decided on omnichannel nudges to improve connectivity.• Solutioned 12 new clients majorly for Debt Collections use cases. Facilitated onboarding of 6 clients and supervised end-to-end delivery for 2 clients.• Pitched and implemented 10+ new use cases to existing and new clients for Collections, Sales & On-boarding domains through Voice and Chatbot communication strategies• Impacted direct increase in revenue by 120% through cross-sell, upsell opportunities in enterprise accounts.• Maintained a 100% client retention rate through proactive feature recommendations, pitching and implementing new use cases, and timely resolution of issues.
Apr 2022 - Jun 2023
Marketing Analyst
• Published 8 blogs on the topics related to investment planning for retirement, 401k, 403b, RMDs and financial well-being, relevant to US Markets.• Curated content and managed social media platforms of Instagram, Facebook, LinkedIn, Pinterest and Twitter.
Jun 2021 - Sep 2021
Summer Intern
•Researched and analysed store management policies of 107 Amul Preferred Outlets (APOs) in Bangalore •Reviewed the issues and concerns faced by these APOs and provided recommendations for better serviceability.•Developed SOPs and Best Practices Guidelines for the APOs with respect to inventory management, channel relations and covid-19.
Apr 2021 - May 2021
Marketing Intern
• Prepared Industry Analysis Quiz - Retail sector after throughout research •Introduced MBAtrek’s Career Preparation Plan to my fellow peers •Created a database of institutes across the country to spread awareness about MBAtrek
Oct 2020 - Dec 2020
Research Assistant
• Received brief understanding of agricultural produce from North-Eastern Region of India.• Gauged the interests of western region buyers and connected them to the suppliers from north-east.• Examined the supply chain details for the buyers and sellers.
Sep 2020 - Dec 2020
Marketing Intern
•Analysed new products launched by the Organization – Slim and Hexagon Tiles. This study included competitor analysis and understanding consumer preferences through interactions with dealers.•Analysed Segmentation, Targeting and Positioning strategies of the company
Nov 2018 - Jan 2019
2 education records
Sneha Kotian education
Master Of Business Administration - Mba, Marketing And Analytics, 3.46/4.00
Bachelor In Management Studies, Marketing, 9.39/10
FAQ
Frequently asked questions about Sneha Kotian
Quick answers generated from the profile data available on this page.
What company does Sneha Kotian work for?
Sneha Kotian works for Route Mobile Limited.
What is Sneha Kotian's role at Route Mobile Limited?
Sneha Kotian is listed as Manager, Customer Success at Route Mobile Limited.
Where is Sneha Kotian based?
Sneha Kotian is based in Mumbai, Maharashtra, India while working with Route Mobile Limited.
What companies has Sneha Kotian worked for?
Sneha Kotian has worked for Route Mobile Limited, Sharpsell.Ai, Saarthi.Ai, Plootus, and Amul (Gcmmf).
How can I contact Sneha Kotian?
You can use AeroLeads to view verified contact signals for Sneha Kotian at Route Mobile Limited, including work email, phone, and LinkedIn data when available.
What schools did Sneha Kotian attend?
Sneha Kotian holds Master Of Business Administration - Mba, Marketing And Analytics, 3.46/4.00 from Svkm'S Narsee Monjee Institute Of Management Studies (Nmims), Bangalore.
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